Bartlett Regional Hospital - Rainforest Recovery Center in Juneau, AK

Overall Rating

(2.9 of 5)
Treatment Effectiveness
Accommodations & Amenities
Meals & Nutrition
3260 Hospital Drive
Juneau AK 99801

Bartlett Regional Hospital - Rainforest Recovery Center Philosophy

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Areas of Specialization

Residential Treatment, Aftercare Support

Facility Highlights

Individual Counseling
Saturday Family Program
Family and Couples Counseling

Rehabs.com 360 Guide

Review by Rehabs.com Contributors

ABOUT BARTLETT REGIONAL HOSPITAL – RAINFOREST RECOVERY CENTER

Rainforest Recovery Center (RRC), a specialized unit of Bartlett Regional Hospital, provides a continuum of substance abuse treatment services to the residents of Juneau, Alaska and surrounding communities. The center provides on-site detoxification, residential treatment, outpatient (OP) treatment, and aftercare services. Additionally, RCC hosts a number of support groups for individuals who are in recovery, as well as for family members of clients and program alumni. Treatment of co-occurring disorders is available.

TREATMENT & ASSESSMENT

Length of stay in either the residential or outpatient program varies. Clients first undergo a pyschiatric evaluation then develop an individualized treatment plan with staff.

Level 3.5 residential treatment utilizes a dialectical behiavoral therapy (DBT) informed approach, with evidence-based treatment for substance use. Clients also develop coping skills to stabilize them for entry into lower levels of care. Following treatment, clients will receive a discharge plan and summary for use by other treatment providers if necessary.

In level one outpatient treatment, clients one hour per week of individual and group counseling. Special treatment for opioid use is available in conjunction with counseling, random drug screens, and random medication checks. Other parts of Bartlett Regional Hospital offer emergency services and withdrawal treatment.

STAFF CREDENTIALS

According to Bartlett Regional Hospital’s website, RCC employs a number of psychiatrists who specialize in chemical dependency, nurses, master's and bachelor's level counselors, behavior health associates, case managers, and activity therapists.

ACCOMMODATIONS & AMENITIES

RCC can accommodate up to 16 residents at a time. Potential clients can assume, based on its hospital setting, that the center offers a clinical recovery environment. Three reviewers polled by Rehabs.com to date rated the facility's accommodations and amenities 2.9 out of five stars, its meals and nutrition 3.1 stars, and its cleanliness three stars. Despite limited feedback, one alum suggested that bed availability did not meet the community’s needs.

WHAT ALUMNI SAY

The two alumni polled by Rehabs.com to date gave RCC mixed responses. The alumni differed in what categories they felt the facility performed best: one rated its exercise and leisure provisions a perfect five stars and the other rated the same category just two stars. Both alumni rated RCC's holistic treatment offerings only one star and its connectivity/visitor policy two stars.

Kathryne, the more positive reviewer, found treatment effective and considerate of her mental health issues. She wrote: “I suffer from anxiety so it was a very difficult choice for me to go to treatment. They made it very easy and with very little stress. I can't thank them enough!”

Alum Casey, however, rated his treatment effectiveness three stars, but provided a mediocre assessment: “Only 1 in town. Had a outpatient program that was usefully. Not enough beds. Felt detached.”

WHAT FRIENDS & FAMILY SAY

The sole loved one polled by Rehabs.com to date was more critical than alumni. This anonymous survey respondent rated RCC only one and two stars in all metrics measured and referenced multiple friends who had “come and gone” and were “still messed up.” They wrote: “There isn't enough help in Juneau. When someone wants help they have to wait for months on end before a bed is available, the ones who can afford it will leave town.”

FINANCING

According to the hospital’s website, RCC accepts insurance and Medicaid. Additionally, sliding-fee scaled payment plans may be an option for individuals who qualify.

Published on September 2017

User Reviews

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  • Treatment Effectiveness
  • Accommodations & Amenities
  • Meals & Nutrition
Only 1 in town. Had a outpatient program that was usefully. Not enough beds. Felt detached.

  • Treatment Effectiveness
  • Accommodations & Amenities
  • Meals & Nutrition
It was the only one in town. Everyone is still messed up. Many friends have come and gone. There isn't enough help in Juneau. When someone wants help they have to wait for months on end before a bed is available, the ones who can afford it will leave town.

  • Treatment Effectiveness
  • Accommodations & Amenities
  • Meals & Nutrition
I suffer from anxiety so it was a very difficult choice for me to go to treatment. They made it very easy and with very little stress. I can't thank them enough!

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