Bradford Health Services Huntsville Regional Office in Huntsville, AL

Overall Rating

(4.2 of 5)
Treatment Effectiveness
Accommodations & Amenities
Meals & Nutrition
220 Providence Main Street N.W., Ste. 200
Huntsville AL 35806

Bradford Health Services Huntsville Regional Office Philosophy

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Rehabs.com Editorial Review

Review by Rehabs.com Contributors

ABOUT BRADFORD HEALTH SERVICES – HUNTSVILLE

With a 30-year history of successfully treating chemical dependency, Bradford Health Services runs 27 rehabilitation facilities throughout Alabama and Tennessee. The organization’s Huntsville facility offers intensive outpatient (IOP) services for both adolescents and adults, along with an adult and adolescent continuing care and family support program. Medically monitored detoxification is also offered on an outpatient basis.

TREATMENT & ASSESSMENT

The facility’s IOP serves clinically appropriate clients ages 13 and up who do not require the supervision or structure of residential treatment. To minimize the risk of relapse in early recovery, many graduating clients of Bradford Health Services’ residential facilities use the IOP program as a step-down treatment service.

Following an initial multidisciplinary assessment, substance abuse professionals and psychologists design an individualized plan of care for each client. Typically, Huntsville clients meet multiple times per week and participate in the facility’s 12-step model of recovery, which is coupled with individual therapy, group counseling sessions, and psycho-education classes.

Bradford Health Services emphasizes the need for a full continuum of care to help promote long-term sobriety. Although the adult and adolescent outpatient program is a step-down treatment service for many, the program also offers aftercare services through the Huntsville facility’s continuing care program. This aftercare program assists alumni in locating 12-step meetings, provides references to sober living houses, and facilitates support groups through the facility's alumni association.

STAFF CREDENTIALS

The facility does not publish any specific information about staff credentials, but reviewers reporting to Rehabs.com to date generally gave high ratings for the staff’s level of training and experience.

WHAT ALUMNI SAY

At the time of this writing, six former clients reporting to Rehabs.com praised the effectiveness of both individual and group counseling sessions. They gave medium to high ratings for treatment effectiveness (4.67 out of five) and accommodations (4.17 out of five) as well. Many alumni considered the facility’s well-trained, attentive counselors its biggest strength, and the level of staff support received high marks overall. Alum J.A.H. told Rehabs.com: “Great individual care. They gave me the tools to stop using.”

WHAT FRIENDS & FAMILY SAY

Reviews from family and friends are more mixed to date, with eight respondents’ ratings averaging 3.88 out of five stars for treatment effectiveness. A.K. wrote in to Rehabs.com to say: “All counselors were former addicts...I think having staff that have lived a life free of drugs is just as important as staff that are recovering addicts.”

Other loved ones praised the staff. One anonymous reviewer wrote in to Rehabs.com to say: “It has a well trained educated staff, good housing,good counslers, treatments. It is worth the money and it is a good center for you or a loved one needing it.”

WHAT STAFF SAY

Though employees of the facility have yet to provide feedback to Rehabs.com, staff reviewing Bradford Health Services on Glassdoor reported micromanaging, a toxic environment, and unhelpful behavior from senior management. Out of 42 reviews, the facility’s staff ratings average just two out of five stars.[1] One staffer at the Huntsville facility wrote in a representative review: “The company has had a number of the same employees at the Corporate Office in Birmingham for a long time. Their ideas are outdated and their egos are ridiculous. They feel they are ‘above the law’ and don't practice anything that they preach. They claim to be focused on patient care, but this simply isn't true.”

FINANCING

Bradford Health Services accepts most major insurances and provides private-pay options.

Updated May 2017

  1. https://www.glassdoor.com/Reviews/Bradford-Health-Services-Reviews-E376922.htm

Published on June 2017

User Reviews

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  • Treatment Effectiveness
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Qualified counsellors and therapists who understand the disease process and assist in recovery strategies

Official Facility Response

  • Treatment Effectiveness
  • Accommodations & Amenities
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Reputation shows excellent progress in this area

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  • Treatment Effectiveness
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Well known, conveniently located. Like most health care the price is expensive They are real nice people to do business with, They act like they really care.

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  • Treatment Effectiveness
  • Accommodations & Amenities
I liked the family counseling aspect.

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  • Treatment Effectiveness
  • Accommodations & Amenities
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The employees that work at the facility. Location wasn't great. I think they are focusing more on drug treatment on alcohol treatment.

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  • Treatment Effectiveness
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Give u the tools u need for recovery Lack of space Larger facility better food

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  • Treatment Effectiveness
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great rates and did their job

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  • Treatment Effectiveness
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Staff was both a strength and a weakness. Treatment could have been more personalized and direct.

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  • Treatment Effectiveness
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Well known for drug issues in Alabama. Have witnessed many good results.

Official Facility Response

  • Treatment Effectiveness
  • Accommodations & Amenities
  • Meals & Nutrition
It has a well trained educated staff, good housing,good counslers, treatments. It is worth the money and it is a good center for you or a loved one needing it.

Official Facility Response

  • Treatment Effectiveness
  • Accommodations & Amenities
  • Meals & Nutrition
Great individual care. They gave me the tools to stop using.

Official Facility Response

  • Treatment Effectiveness
  • Accommodations & Amenities
  • Meals & Nutrition
All counselors were former addicts...I think having staff that have lived a life free of drugs is just as important as staff that are recovering addicts.

Official Facility Response

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