Overall Rating

(4 of 5)
Treatment Effectiveness
Accommodations & Amenities
Meals & Nutrition
3325 Harold Drive NE
Salem OR 97305

Bridgeway Philosophy

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Areas of Specialization

Medical Detoxification, Process Abuse Treatment

Facility Highlights

Group Counseling
Self-Development Courses
Family Counseling

Rehabs.com 360 Guide

Review by Rehabs.com Contributors

ABOUT BRIDGEWAY

Located in Salem, Ore., Bridgeway provides treatment for individuals struggling with substance abuse, co-occurring conditions, and problem gambling. Both residential and outpatient programming is available for adults, and the facility offers specialized, outpatient tracks for adolescents and DUI offenders. Medically monitored detoxification is also available on-site, and all programs are available in Spanish.

TREATMENT & ASSESSMENT

To determine the most appropriate level of care, clients may participate in an initial behavioral health assessment. Those who require medical attention may begin their treatment with detoxification, a process that lasts between five and seven days. Once stabilized, adults who need a high level of structure may be referred to residential treatment. Typically lasting 45 to 60 days, the residential program consists of a 35-hour weekly schedule that incorporates individual, group, and family therapy, 12-step meetings, self-developmental education, and recreational activities. Bridgeway also integrates holistic modalities, including yoga, guided meditation, gardening, and artistic expression. Ongoing medication management is available to individuals struggling with co-occurring mental health difficulties.

Residential treatment for problem gambling is similar in design, though all counselors are certified by the State of Oregon to treat gambling addiction. In addition to therapy and off-site support meetings, the program also includes financial planning assistance and gambling education.

All of Bridgeway’s outpatient programming is tailored to the individual client’s needs. Most clients receive five hours of treatment each week and remain in the program for up to 90 days. Once a client completes the program, Bridgeway connects them with community resources to help support their continued recovery.

STAFF CREDENTIALS

Bridgeway’s multidisciplinary staff includes an on-site medical director, program supervisors, certified drug and alcohol addiction counselors, and certified problem gambling counselors.

ACCOMMODATIONS & AMENITIES

Bridgeway offers two residences: Santiam House for adults receiving treatment for program gambling, and a main residence for those enrolled in the substance abuse treatment program. Images from the facility’s website depict home-like residences with private or shared bedrooms, well-furnished communal areas, a full kitchen, and private bathrooms. Meals are prepared on-site by an executive chef. Regular visitation is allowed, and Bridgeway hosts a Sunday brunch for residents and visitors each week.

WHAT ALUMNI SAY

The seven alumni polled by Rehabs.com had mostly positive experiences to report about their time at Bridgeway. When asked how likely they were to recommend the facility to others, the four of the seven alumni polled on this metric provided an average rating of 4.25 out of five stars. “They addressed individual as well as group treatment. Explained addiction and gave positive steps to create a program to stay clean and sober,” Ken told Rehabs.com. These four alumni rated the program’s family participation and staff’s level of training and experience 4.25 out of five stars, and the program’s counseling options 3.5 stars. “The workers their are amazing. My in patient counselor was really good. As all the counselor were. You feel like the actually care about you !!” Kimberly wrote in her review.

When polled on the facility's accommodations and cleanliness, all seven alumni provided an average rating of 3.38 stars in both categories. The rating for the facility's exercise and leisure options dipped slightly among alumni, averaging 2.75 stars.

WHAT FRIENDS & FAMILY SAY

Two of the three loved ones polled by Rehabs.com reported varying levels of success with Bridgeway, while G.C., a third respondent, noted that they had heard “bad things.” “I do not know of anyone who has went to this facility and made a recovery,” G.C. wrote. Another loved one provided a three-star rating for the program’s treatment effectiveness and praised the “good employees” and “secure” environment, despite describing the facility as “understaffed and under funded.” “They were able to help my loved one, and through counseling and other programs my loved one has not relapsed in 3 years of sobriety,” they added. A third loved one applauded the facility’s ability to assist in reinstating a client’s driver’s license while offering the tools necessary to remain sober.

WHAT STAFF SAY

Rehabs.com has not yet received any reviews from this facility’s staff. However, on Indeed, five surveyed employees provided the facility with an average rating of 4.4 out of five stars. Many cited the facility’s positive work environment and the staff as strengths. “Clinic is an intimate place to provide support to clients in need,” one former employee wrote in a representative review.[1]

FINANCING

There is currently no information provided on the facility's website regarding its costs. However, the four alumni who were polled about the program’s affordability provided an average rating of four out of five stars.

[1] https://www.indeed.com/cmp/Bridgeway-Recovery-Services/reviews?fcountry=US&floc=Salem%2C+OR

Published on July 2017

User Reviews

Review this Center

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  • Accommodations & Amenities
  • Meals & Nutrition
Detoxed there all the time. It was good.

  • Treatment Effectiveness
  • Accommodations & Amenities
  • Meals & Nutrition
communication was good. Staff was very professional and helpful, while still being friendly.

  • Treatment Effectiveness
  • Accommodations & Amenities
  • Meals & Nutrition
Very secure and seems to have good employees. Strict policies. Understaffed and under funded. Facility is not well maintained. They were able to help my loved one, and through counseling and other programs my loved one has not relapsed in 3 years of sobriety.

I do not know of anyone who has went to this facility and made a recovery. I think most of them are on State provided insurance so the facility is just after easy money. That is my opinion. I have heard bad things about this place & think it should be investigated.

  • Treatment Effectiveness
  • Accommodations & Amenities
  • Meals & Nutrition
Communication was good, but they were strict. They care.

  • Treatment Effectiveness
  • Accommodations & Amenities
  • Meals & Nutrition
The workers their are amazing. My in patient counselor was really good. As all the counselor were. You feel like the actually care about you !!Think there might have been a little too much freedom. I did fine but others took advantage of it and bright stuff into treatment or left to get high. It kinda made it hard on people that are trying. This treatment center was not like the ones you see on tv. .it's not all fancy. But they do good work. If you are ready to quit. It's not about all the luxury . It's about treatment. And they are good.

  • Treatment Effectiveness
  • Accommodations & Amenities
Well structured 12 steps, easy to follow. Too many people that were forced to be there (court ordered) made the place feel different, hollow.) Maybe sort threw people more, with groups of people that want to be there with the people who are court ordered. It made it hard to concentrate.

  • Treatment Effectiveness
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  • Meals & Nutrition
Most of the employees are recovering addicts themselves and that made it easier for me to be honest about my addiction and the treatment I needed.

  • Treatment Effectiveness
Bridgeway was good to help get his license back and provided him with some tools he did not have before. But my friend still struggles with alcohol. He has the tools. Needs some more. Having found he us on the Aspergers spectrum has helped explain some issues for him.

  • Treatment Effectiveness
  • Accommodations & Amenities
  • Meals & Nutrition
They addressed individual as well as group treatment. Explained addiction and gave positive steps to create a program to stay clean and sober. I would highly recommend this facility and the program here. Will visit one of these days... to encourage others...

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