Eagleville Hospital in Eagleville, PA

Overall Rating

(3.6 of 5)
Treatment Effectiveness
Accommodations & Amenities
Meals & Nutrition
100 Eagleville Road
Eagleville PA 19403

Eagleville Hospital Philosophy

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Areas of Specialization

Dual Diagnosis/ Co-Occurring Disorders Treatment, Medical Detoxification

Facility Highlights

Medication Management
Individual Treatment Planning
Family Therapy

Rehabs.com Editorial Review

Review by Rehabs.com Contributors

ABOUT EAGLEVILLE HOSPITAL

Located on a wooded, 40-acre campus in the suburbs of Philadelphia, Eagleville Hospital is a freestanding, nonprofit facility that treats addiction and behavioral health disorders. For men and women aged 18+ who are struggling with addiction and dual diagnosis, the center offers medical detox and residential care.

TREATMENT & ASSESSMENT

Eagleville Hospital uses evidence-based practices and medication-assisted treatment (MAT), and holds that substance abuse, mental health, and co-occurring disorders are chronic illnesses caused by a combination of biological, psychosocial, and environmental factors.

On arrival, all new clients receive a physical exam and a review of their medical history to determine the most appropriate level of care.

Medical detox typically lasts three to five days, and in addition to helping clients safely withdraw from drugs and/or alcohol, it aims to encourage them to seek further treatment, either at Eagleville or elsewhere.

Residential rehab typically lasts two to three weeks, though some stay for 60 to 90 days. The program provides individual and group therapy (some of it gender-specific), family counseling and education, recovery education, and continued assessment, as well as on-site 12-step meetings, holistic wellness groups on topics such as yoga and meditation, and holistic offerings such as art and music, gardening, and GED preparation. Psychiatric care, psychological evaluations, and medication management are also available when appropriate.

Each client is assigned a case manager, who helps with aftercare planning.

STAFF CREDENTIALS

The treatment team includes physicians, psychiatrists, nurses, social workers, therapists, and addiction counselors. The 13 individuals polled by Rehabs.com to date on the staff’s level of training and experience gave it an average rating of four out of five stars.

ACCOMMODATIONS & AMENITIES

The hospital has 305 beds. There is currently no further information provided by the facility regarding its living arrangements and related offerings, however, the 15 individuals polled by Rehabs.com to date on the center’s cleanliness gave it an average rating of 3.8 stars.

WHAT ALUMNI SAY

Of the 25 reviews submitted to Rehabs.com to date, 19 were positive, one was mixed, and five were negative. The five individuals polled on the facility’s offerings in a variety of treatment metrics gave it average ratings of 4.4 stars, 3.8 stars, and 2.2 stars respectively for its family participation, its counseling options, and its holistic offerings.

Two reviewers noted with appreciation that several staff members were themselves in recovery, and several credited the facility with their lasting sobriety. The reviewers also repeatedly praised the staff and the treatment programming, particularly the medical treatment and the provisions for co-occurring disorders.

The reviews also contained numerous complaints, though they tended to be isolated, not revealing any widely-recognized weaknesses. One reviewer complained of bad food, overcrowding, and insufficient surveillance; another of a lack of aftercare. “Staff treated me like I was an inmate in prison,” Natalie wrote, and Pat added: “During my entire stay I never attended an AA meeting.” Finally, Larry complained about the center’s protocol for alcohol and benzodiazepine detox.

WHAT FRIENDS & FAMILY SAY

At the time of this writing, Rehabs.com had received 11 reviews, of which five were positive, five negative, and one mixed. The nine individuals polled on the facility’s offerings in a variety of treatment metrics gave it average ratings of 3.56 stars, 3.22 stars, and 2.56 stars respectively for its family program, counseling options, and holistic offerings.

The reviewers’ comments were varied, reflecting largely disparate experiences of Eagleville Hospital. One reviewer, Anne, praised the center’s therapy, case management services, and aftercare planning; “The facility's strengths are they have great programs of all sorts for any patient,” another wrote anonymously.

“They didn't address all issues,” another anonymous loved one wrote, directly contradicting the claim that the program has programs “of all sorts for any patient.” Two reviewers described conditions are the facility as “disgusting,” and in isolated complaints others cited staff rudeness, a lack of 12-step meetings, a lack of aftercare, and insufficient counseling.

WHAT STAFF SAY

The single staffer polled by Rehabs.com to date gave mixed feedback, indicating that they would recommend Eagleville and giving it five stars for its treatment effectiveness and treatment for co-occurring disorders, but just three stars for its counseling options. “Overall, I would rate this facility a B-,” they wrote, adding: “The patient stays are too short.”

CONCLUSION

According to Eagleville’s website, the facility accepts most major insurance plans as well as Pennsylvania Medical Assistance and Medicare. The center can also help clients to access county funding, when appropriate. The 15 individuals polled by Rehabs.com to date on the center’s affordability gave it an average rating of 3.53 stars.

Eagleville Hospital’s employment practices have attracted some negative attention. In 2016, PennRecord reported that employees were suing the organization for violating labor laws. And in 2015, the Times Herald reported that unionized workers, joined by state officials, were protesting unlawful practices by the administration of Eagleville Hospital; however, in September 2016, the Philadelphia Business Journal noted that staff had reached an agreement with management.

Updated March 2017

Published on April 2017

User Reviews

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I was unsatisfied with the care as I was being treated for alcohol abuse/alcoholism, during my entire stay I never attended an AA meeting. All meetings in the area where I was were Narcotics Anonymous. Thank god I found AA upon discharge.

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they are very good n care for each person too, it was the best treatment of which got me clean n now im clean for years

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Knew a fried who was there, entered rehab for fear of being arrested.

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Separates male females, Good meetings, Has things to keep busy. Food stinks.Too many people in a room. Don't check enough to see people breaking rules

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Caring staff, not enough beds. Seems to be one of the better run facilities

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Good program

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dual diagnosis and handling different types of problems other than drugs and alcohol, excellent facility they really helped me out

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Treatment in addiction was good but no WiFi useage. This is my #1 choice

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Effective but depression was an issue for me

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Organized, respectful, understanding, clean and easy admittance but unorganized, no free time. Eagleville was a rock for me at a disturbing time of my life. I continue to this day to use tools that I learned there.

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Location and ease of admission was a strength but they didn't address all issues.

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The facility's strengths are they have great programs of all sorts for any patient. The facility's weaknesses are they sometimes do not give enough encouragement to the patient on not giving up. I'd say all in all its a good treatment center. Really helped my loved one but wish he would have stayed longer.

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Eagleville hospital is a joke, its Horrible, I wouldn't send my dog there, patients that go there beware, go to white deer run, so think before going to eagleville. hospital

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I went to eagleville last year for detox. Stayed 5 days felt like a lifetime. And left with a huge black and blue from them taking my blood. Staff treated me like I was an inmate in prison. It was hell. Save yourself a sign out and do NOT go there!!!!

One of my family members attended there and i visited him and the staff were horrible and rude, there were two nice nurses but everyone else were very rude. Not to mention the outside looks so nice but when you get inside it's dirty and disgusting. I would not recommend anyone to attend this place.

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It was helpful in all ways. It was a good facility if you need it.

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Do not go here, I relapsed after 9 months after I went to a faith based program. Instead of gonna back to that place I went to Florida. They keep you busy during the day but offer no aftercare program-- its one person on Craigslist looking for housing.

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Overall, highly recommended to all seeking treatment. The counseling, cleanliness, safety and treatment programming were all excellent.

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I believe this facility is awesome and has great counselors that are ex addicts/alcoholics which in my opinion are better equipped to help other addicts and/or alcoholics. The counseling and 12-step introduction was excellent.

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I never stayed there a close family member did and she hated it there! She signed her self out and went back to the drugs! The N/A meetings and the fact that it was open to the public was a benefit.

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The facility could use improvement.

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I know how NOT to drink. Ask professionals for recommendations.

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It is worthwhile.

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I worked as a Certified Peer Specialist with people who have substance abuse and mental illness. Overall, I would rate this facility a B- . They have qualified doctors and staff. The patients have many freedoms that most facility do not allow. It's a recovery oriented facility. However, the patient stays are too short.

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I've been in this industry for over ten years and have built three different types of facilities. This is by far the worst in terms of detox protocol especially for alcohol dependency or benzos... Guess what? Five years of heavy Benzo use gets you the same protocol as a user of five weeks.

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The facility includes staff members who are themselves in recovery, which can be a vitally important aspect to a client’s treatment. Overall I would say that Eagleville is a well-balanced treatment center. I would certainly recommend Eagleville to someone with drug/alcohol issues.

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Case managers ... were wonderful in my daughter's discharge planning. [Staff member] especially was very knowledgable and empathetic. I have seen other facilities with posh surroundings, but posh surroundings do not get the job done. In speaking with my daughter she states the therapy was excellent and she has learned some valuable tools. She is just beginning her journey and she has a good start.

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Overall program was excellent. Staff was exceptionally competent and very empathetic. Medical treatment was superb. For an institution, food was very delicious, courteously served, nutritious and generously supplied. I have been sober for 739 days-- it worked for me.

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I have been to seven rehab facilities and this was the best one.

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This and many rehabs work if you stay long enough. We find this facility, like all rehabs, are expensive and don't treat addicts long enough. 90 days covered by insurance is the best way. It is big enough that you can get a bed.

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I've been to 7 (rehabs) it was the best one.

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I have been sober for 739 days...Overall program was excellent. Staff was exceptionally competent, very empathetic. Medical treatment was superb. For an institution, food was very tasty, courteously served, nutritious and generously supplied.

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My sister is considered fully recovered by all family members

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No 12 step mtg. Disgusting living conditions. 3 people to a room and personal belongings every where. Broken mirrors, dirt and mold everywhere. Not enough counseling or life solutions discussed. No after care. Women and men in the same unit and not enough supervision...They need to redo the entire facility for health and cleanliness. They need to form a treatment program to address the different addictions they treat. They need to keep women, men and juveniles separate. The need a better nutritional program (my friend gained 30 lbs in 3 weeks).

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I would recommend to others because they rock!

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Top notch

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Worth the cost of stay....I'm still clean!

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