Eagleville Hospital Philosophy
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Areas of Specialization
Dual Diagnosis/ Co-Occurring Disorders Treatment, Medical Detoxification
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ABOUT EAGLEVILLE HOSPITAL
Located on a wooded, 40-acre campus in the suburbs of Philadelphia, Eagleville Hospital is a freestanding, nonprofit facility that treats addiction and behavioral health disorders. For men and women aged 18+ who are struggling with addiction and dual diagnosis, the center offers medical detox and residential care.
TREATMENT & ASSESSMENT
Eagleville Hospital uses evidence-based practices and medication-assisted treatment (MAT), and holds that substance abuse, mental health, and co-occurring disorders are chronic illnesses caused by a combination of biological, psychosocial, and environmental factors.
On arrival, all new clients receive a physical exam and a review of their medical history to determine the most appropriate level of care.
Medical detox typically lasts three to five days, and in addition to helping clients safely withdraw from drugs and/or alcohol, it aims to encourage them to seek further treatment, either at Eagleville or elsewhere.
Residential rehab typically lasts two to three weeks, though some stay for 60 to 90 days. The program provides individual and group therapy (some of it gender-specific), family counseling and education, recovery education, and continued assessment, as well as on-site 12-step meetings, holistic wellness groups on topics such as yoga and meditation, and holistic offerings such as art and music, gardening, and GED preparation. Psychiatric care, psychological evaluations, and medication management are also available when appropriate.
Each client is assigned a case manager, who helps with aftercare planning.
The treatment team includes physicians, psychiatrists, nurses, social workers, therapists, and addiction counselors. The 13 individuals polled by Rehabs.com to date on the staff’s level of training and experience gave it an average rating of four out of five stars.
ACCOMMODATIONS & AMENITIES
The hospital has 305 beds. There is currently no further information provided by the facility regarding its living arrangements and related offerings, however, the 15 individuals polled by Rehabs.com to date on the center’s cleanliness gave it an average rating of 3.8 stars.
WHAT ALUMNI SAY
Of the 25 reviews submitted to Rehabs.com to date, 19 were positive, one was mixed, and five were negative. The five individuals polled on the facility’s offerings in a variety of treatment metrics gave it average ratings of 4.4 stars, 3.8 stars, and 2.2 stars respectively for its family participation, its counseling options, and its holistic offerings.
Two reviewers noted with appreciation that several staff members were themselves in recovery, and several credited the facility with their lasting sobriety. The reviewers also repeatedly praised the staff and the treatment programming, particularly the medical treatment and the provisions for co-occurring disorders.
The reviews also contained numerous complaints, though they tended to be isolated, not revealing any widely-recognized weaknesses. One reviewer complained of bad food, overcrowding, and insufficient surveillance; another of a lack of aftercare. “Staff treated me like I was an inmate in prison,” Natalie wrote, and Pat added: “During my entire stay I never attended an AA meeting.” Finally, Larry complained about the center’s protocol for alcohol and benzodiazepine detox.
WHAT FRIENDS & FAMILY SAY
At the time of this writing, Rehabs.com had received 11 reviews, of which five were positive, five negative, and one mixed. The nine individuals polled on the facility’s offerings in a variety of treatment metrics gave it average ratings of 3.56 stars, 3.22 stars, and 2.56 stars respectively for its family program, counseling options, and holistic offerings.
The reviewers’ comments were varied, reflecting largely disparate experiences of Eagleville Hospital. One reviewer, Anne, praised the center’s therapy, case management services, and aftercare planning; “The facility's strengths are they have great programs of all sorts for any patient,” another wrote anonymously.
“They didn't address all issues,” another anonymous loved one wrote, directly contradicting the claim that the program has programs “of all sorts for any patient.” Two reviewers described conditions are the facility as “disgusting,” and in isolated complaints others cited staff rudeness, a lack of 12-step meetings, a lack of aftercare, and insufficient counseling.
WHAT STAFF SAY
The single staffer polled by Rehabs.com to date gave mixed feedback, indicating that they would recommend Eagleville and giving it five stars for its treatment effectiveness and treatment for co-occurring disorders, but just three stars for its counseling options. “Overall, I would rate this facility a B-,” they wrote, adding: “The patient stays are too short.”
According to Eagleville’s website, the facility accepts most major insurance plans as well as Pennsylvania Medical Assistance and Medicare. The center can also help clients to access county funding, when appropriate. The 15 individuals polled by Rehabs.com to date on the center’s affordability gave it an average rating of 3.53 stars.
Eagleville Hospital’s employment practices have attracted some negative attention. In 2016, PennRecord reported that employees were suing the organization for violating labor laws. And in 2015, the Times Herald reported that unionized workers, joined by state officials, were protesting unlawful practices by the administration of Eagleville Hospital; however, in September 2016, the Philadelphia Business Journal noted that staff had reached an agreement with management.
Updated March 2017
Published on April 2017
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