Gateway Recovery Center for Women Philosophy
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Areas of Specialization
Holistic Therapy, Residential Treatment
Rehabs.com 360 Guide
ABOUT GATEWAY RECOVERY CENTER
Set in a wooded neighborhood east of downtown Fort Smith, Ark., Gateway Recovery Center offers detoxification, residential, and outpatient treatment for women struggling with substance use and co-occurring mental health disorders. Specialized residential programming for pregnant women and women with young children is available. Gateway Recovery Center is part of Harbour House, Inc., which operates a separate treatment facility for men.
TREATMENT & ASSESSMENT
Assessment and planning for individualized treatment begins with a phone call and scheduled on-site meeting.
Evidence-based treatment at this facility integrates 12-step concepts and cognitive behavioral therapy. Additional therapeutic approaches include trauma-informed eye movement desensitization and reprocessing (EMDR) and alternative practices such as hypnotherapy. Treatment is also available to address pain management and PTSD.
Women in the residential treatment program participate in around six hours of interactive group counseling per day, and at least one hour of one-on-one therapy each week. They also participate most days in recovery support groups such as Alcoholics Anonymous, Narcotics Anonymous, or Celebrate Recovery. Physical activity and family counseling are also required components of this program.
Transitional housing services are available on the same site as residential rehab, and at that stage, clients are expected to work or attend school.
The 60- to 75-day Specialized Women’s Services Program at Gateway offers treatment and housing to women who are pregnant or have children under the age of seven. In addition to therapeutic services, clients receive child care, medical treatment, job skills training, and parenting classes.
In addition, the facility offers outpatient and intensive outpatient programs (IOP). The 10- to 12-week IOP meets for nine hours of individual and group therapy each week. A weekly family education and counseling group is available.
Job descriptions on the facility's website indicate that a minimum bachelor's degree is preferred for clinical staff. The one individual polled by Rehabs.com on the level of staff training and experience gave a rating of four out of five stars.
ACCOMMODATIONS & AMENITIES
Women in the SWS program and their children live in a separate residence on the property. This house offers play areas and a small, fenced-in yard. The transitional living homes have single, double, and triple occupancy rooms with 24-hour supervision. Each home has a communal lounge and study areas, and televisions are allowed in bedrooms.
WHAT ALUMNI SAY
To date, Rehabs.com has received feedback from five alumni, with opinions split between two positive, two mixed, and one negative. One alum, Cheryl, provided ratings for 15 metrics measured. Although she rated the effectiveness of treatment received four stars and identified educational programming, the overall structure, and group outings as strengths, she nevertheless reported frequent client relapses.
Cheryl selected four- and five-star ratings for all aspects of accommodations, including meals, nutrition, opportunities for exercise and leisure activity, policies regarding phone and internet use, and the cleanliness and maintenance of the facility. Countering this were two critical reviewers who reported problems with accommodations. Alum T.R. noted that food was not fresh and clients did not keep up with assigned cleaning chores.
"I not once heard any staff member tell a client they was doing a good job," T.R. also wrote. She described a chaotic, unsupportive environment. On the other hand, another reviewer characterized staff as "good people."
Elsewhere on the internet, reviews were also mixed. Three individuals submitted reviews on CiteHealth, rating the facility one, three, and five stars out of five, respectively. One positive alum reported ongoing success in sobriety, complimenting the food and activities offered and writing that staff members were caring and "take one on one time with everyone!" In contrast, another reviewer described counselors as "awful," and the third wrote that the facility was a "waste of time and money."
Most of 10 Google reviews of the facility were much more favorable, with an average rating of 4.3 out of five. Two alumni specifically praised counselors and alum H.D. agreed with one CiteHealth reviewer about the quality and variety of activities, from yoga to church attendance. Another alum, Jennifer, characterized the program as life-saving and reported success in sobriety, motherhood, and school.
WHAT FRIENDS & FAMILY SAY
In one of two Rehabs.com reviews submitted by loved ones, the sibling of an alum described a noticeable transformation similar to that reported on Google by Jennifer. "My brother has been much more communicative, more involved with family, appears at peace and very happy with his life," they wrote, awarding the effectiveness of treatment five stars. The second loved one gave effectiveness three stars and accommodations four, offering no written commentary.
According to the facility’s website, Gateway Recovery Center accepts most insurance plans and staff members will assist clients in arranging for funding.
Published on July 2017
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