Haymarket Center in Chicago, IL

Overall Rating

(3.1 of 5)
Treatment Effectiveness
Accommodations & Amenities
Meals & Nutrition
932 W. Washington
Chicago IL 60607

Haymarket Center Philosophy

Working primarily with the homeless, poor and ex-offenders, the Haymarket Center provides substance abuse treatment services including detoxification, intervention, residential treatment and transitional housing for both men and women. With an emphasis on the 12-Steps, treatment options at The Haymarket Center feature health and wellness classes, and job search and life skills training. All Haymarket treatment is geared toward helping patients lead a healthy, drug-free life.

Areas of Specialization

  • Intensive Outpatient Program
    Patients who undergo intensive outpatient treatment continue to live at home and sometimes go to school or work while participating in a highly structured treatment protocol that is focused on ending substance abuse. Programs vary in terms of how much treatment patients receive, how often and for how long. Some facilities design individualized intensive outpatient treatment programs.

  • Residential Treatment
    Residential treatment programs provide housing (food and meals) in addition to treatment for substance abuse. Some facilities offer only short-term residential treatment, some offer only long-term treatment and others offer both, ranging from a few days to many months, based on patient needs.

Facility Highlights

Case-Management

Addiction Prevention Curriculum

Recreational Therapy

Meet the Staff

Mr. Raymond F. Soucek

President

Photo of Mr. Raymond F. Soucek

Raymond F. Soucek has a Bachelor of Arts undergraduate degree from Loras College, Dubuque, IA, and a Master's of Arts degree in human services from Concordia University in River Forest, IL. He is a Certified Supervisor Alcohol and Drug Counselor (CSADC). He has worked in the addiction field since 1976. In 1989, he was named Executive Director and then President of Haymarket Center.

Dr. Dan Lustig

Vice President of Clinical Services

Photo of Dr. Dan Lustig

Dr. Lustig has more than 20 years of experience in the field of addictions. In 2005 he completed a research study examining the Factors Related to Changes in African American Women Participating in Substance Abuse Treatment. He currently sits on numerous committees evaluating methamphetamine and its clinical interventions statewide. In addition to his advocacy, service work, and expertise in psychology, Dr. Lustig holds certifications in: mentally ill substance abusers (MISA II), and is a certified substance abuse counselor (CADC).

Rehabs.com 360 Guide

Review by Rehabs.com Contributors

ABOUT HAYMARKET CENTER – CENTRAL CHICAGO

Haymarket Center, founded in 1975, is one of the largest facilities in Chicago dedicated to helping those struggling with substance abuse issues — serving up to 18,000 men, women, and children each year. Haymarket offers a full range of services, including residential, outpatient, detoxification and over 30 specialized programs (more than half of which are CARF-accredited).

TREATMENT & ASSESSMENT

This central Chicago facility is one of Haymarket’s four main locations, but specifics on its unique offerings are not available.

Upon admission, each client takes an initial assessment to determine the most appropriate level of care. Programs have a strong reliance on the 12-Steps, as well as individual therapy, group therapy, and family education. Most programs last between 60 and 90 days.

In addition to treatment, clients receive assistance with other needs, such as job search and permanent housing.

STAFF CREDENTIALS

Haymarket Center’s staff includes medical and counseling professionals such as social workers, counselors, and family therapists. The medically monitored detox facilities employ a psychiatric team and 24-hour nursing coverage. The facility also has a 14-member Board of Directors with extensive credentials and varied backgrounds.

ACCOMMODATIONS & AMENITIES

To better serve their surrounding community, Haymarket Center provides services in both Spanish and Polish. Smoking is allowed on-site, and cell phone use is limited. Visitation is arranged individually between the client and his or her counselor, and in terms of food, clients receive three meals per day in the cafeteria.

Living arrangements depend on the program. Most programs, such as the residential program for women, the integrated care program, and the rapid stabilization program, have 16 beds. The residential program for men can house up to 24 men at a time.

WHAT ALUMNI SAY

Alumni feedback submitted to Rehabs.com is mixed to negative. While some former clients could not have been happier with their experience, others voiced disappointments with some aspects of the treatment program. The five alumni polled on whether they would reccomend the facility gave an average rating of 2.8 out of five stars.

Diane told Rehabs.com: “Going into treatment was the best decision I made… I had been on drugs for over 33 yrs. and I needed more time to get it right.” J.R.T. echoed Diane’s sentiment, noting that the past six and a half years of sobriety is their longest period of recovery to date. He gave the facility a perfect five-tar rating for treatment effectiveness.

Some Rehabs.com reviewers were not as pleased. Denise, for instance, recommended that “they could have been more professional.” And an anonymous alum wrote: “This place is a joke.” Even the survey respondents who gave high scores for treatment effectiveness mentioned that there was not much family involvement.

Even amongst negative reviews the affordability of the facility was highly rated, averaging an impressive 4.6 out of five stars.

WHAT FRIENDS & FAMILY SAY

Reviews from loved ones were also mixed. Some gave stellar ratings and praised the ease of entry, but voiced complaints with regard to the specific programming and the food. The connectivity/visitor policy and family participation average 2.6 and 3.6 out of five stars, respectively.

“It had room to except patients,” an anonymous loved one said, “but limited knowledge of progressive treatment options.” T.R. added: “Plain no visitations was harsh. A lot of the day was watching sobriety video groups…”

In contrast, another anonymous loved one said she would definitely recommend the facility. “The counselors are really involved,” she concluded.

FINANCING

One of the facility’s guiding principles is to provide “comprehensive substance abuse treatment and referrals to Chicago’s vastly ignored and underserved populations regardless of their ability to afford services.”

Insurance including Aetna, Blue Cross Blue Shield, Cenpatico, CountyCare, Harmony, Illini Care, Meridian, and Molina Health are accepted. Sliding scale fees and funding options are available.

Published on August 2017

User Reviews

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I had an alright experience if only they'd done a better job with my detox I'd probably be clean today.

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There could be more professionalism displayed throughout the organization. Because everyone reserves the right to feel or believe what they may about addiction sometimes you feel like you are talked down to or belittled if you don't share the same beliefs at time. Sometimes the staff seem so confused with the high turnover rate that the organization of this place seems strange. Yes, like every organization they care about getting paid for services but I do believe that there are some good workers there that are helpful and then for others its all about power and politics. Lastly, the staff seems extremely tired in an over worked and underpaid for what its worth.

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I was here over 20 years ago, the place was an excellent place for treatment. Many of the women I was in treatment with are still sober today. This place is dedicated to helping individudals and family come together. They took me and my children on our first "EVER" camping trip and it was awesome!!!!1

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compassionate

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The counselors are really involved, but food wasn't good. They should have more counseling sessions instead of 2 days out of a week

Official Facility Response

We do apologize that the food isn't up to some individuals standards, we make every effort to provide a balanced menu. Unfortunately much of our funding dictates our menu choices. We do follow and even exceed the group sessions and treatment requirements of the state and encourage all clients to consider inpatient, Intense Outpatient treatment options.

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It had room to except patients but limited knowledge of progressive treatment options, continue to obtain knowledge

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Based in reality which is good but no much avalable space. Six and a half years sober, first time in my life this long,

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Affordable program but needs quality improvements

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the staff and location were strenghts. Plain no visitations was harsh. A lot of the day was watching sobriety video groups were good comfrortable atmosphere

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It was easy to get in; however, there was nothing to do and it just wasn't a nice place to go.

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It just doesn't seem like a good place.

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They could have been more professional.

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They are nice, caring and clean. However, there is not much family involvement or input.

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Effective treatment that is administered with empathy and compassion.

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I think if you are poor or homeless and have nowhere to detox, you should go here, but the most they'll give you to make it through is an advil. And that includes not having a single kind word for you while you make it through your withdrawals. Otherwise, if you have insurance or can pay -- run, don't walk, AWAY from this place. Staff were attitudinal, forced groups that were basically just telling the participant instead of working with the participant to overcome their personal triggers. Food was gross. I got my friend out of there quickly after she was in for the full amount and then transferred her to Gateway. The staff have an attitude expecting failure . They're more like prison daycare...

  • Treatment Effectiveness
This place focused on their receiving payment! It one's insurance ran out or ceased to pay one was instantly ejected from the program regardless of progress towards to sobriety! This place is a joke. It didn't cover my real issues!

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Still clean today. Going into treatment was the best decision I made. They provided me with the tools I needed to be where I am today.The recovery home was what I needed. I had been on drugs for over 33 yrs. and I needed more time to get it right

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