Hazelden Betty Ford Foundation in Plymouth, MN

Overall Rating

(3.8 of 5)
Treatment Effectiveness
Accommodations & Amenities
Meals & Nutrition
11505 36th Avenue North
Plymouth MN 55441

Hazelden Betty Ford Foundation Philosophy

Hazelden helps restore hope, healing, and health to people affected by addiction to alcohol and other drugs. All who seek recovery will find it, and the stigma of addiction will be overcome. Treat the whole person as well as the illness. Treat every person with dignity and respect. Continue a commitment to the Twelve Step fellowship. Be of service. Remain open to innovation.

Areas of Specialization

  • R.E.A.L. Group
    With the right support, young people in early recovery have the ability to thrive. Some kids need more intensive support for mental health issues that may be interfering with their recovery. That's why Hazelden offers an outpatient mental health group called Relationships, Emotions, and Living, or R.E.A.L., providing the types of services young people need to establish solid recovery.

  • Disordered Eating Track
    Disturbing increases in disordered eating--including anorexia, bulimia, and other body image disorders--plague today's young adults, even as they enter recovery from alcohol and other drugs. Hazelden's Disordered Eating track treats the chemical addiction first while also addressing co-occuring body image concerns and disordered eating behaviors.

Facility Highlights

Teen Intervene

Sibling Program

Parent Recovery Group

Meet the Staff

Mark Sheets

Executive Director at Plymouth and the Youth Continuum

Photo of Mark Sheets

Mark Sheets is the Executive Director of the Hazelden youth treatment facility in Plymouth, Minn. and the Youth Continuum at the Hazelden Betty Ford Foundation. He has worked at the foundation for 31 years as a counselor, unit supervisor, manager and director of Clinical Services, executive director of the Adult Continuum in Center City, and executive director of Regional Recovery services. He received his bachelor's degree in Business Administration from the University of Minnesota, is a graduate of Hazelden's Counselor Training Program and received his master's degree in Human Development from St. Mary's University. Sheets is the author of the booklet, Quitting Meth, Hazelden Publishing.

Joseph Lee, MD

Medical Director of the Youth Continuum

Photo of Joseph Lee, MD

Dr. Joe Lee serves as the medical director for Hazelden's Youth Continuum, and is the author of the new book, Recovering My Kid: Parenting Young Adults in Treatment and Beyond. Dr. Lee is Hazelden's thought leader on matters related to youth, addiction, families, and mental health. A triple boarded physician, he completed his Adult Psychiatry residency at Duke University Hospital and his fellowship in Child and Adolescent Psychiatry from Johns Hopkins Hospital. He is a diplomat of the American Board of Addiction Medicine and is a member of the American Academy of Child and Adolescent Psychiatry's Substance Abuse Committee. Given his degree of specialization and powerful messaging, Dr. Lee has been featured in media venues including CNN, the Dr. Oz Show, NPR, and the Wall Street Journal. Dr.

Rehabs.com 360 Guide

Review by Rehabs.com Contributors

ABOUT HAZELDEN BETTY FORD FOUNDATION – PLYMOUTH

Surrounded by wooded land, Hazelden’s state-of-the-art campus in Plymouth, Minn. offers a continuum of behavioral health care designed specifically for young people ages 12 to 25 who are dealing with substance abuse, including those with co-occurring mental health disorders. Depending on their needs, clients and their families can opt for medically assisted detox, residential treatment, outpatient treatment, family support services, and recovery management.

TREATMENT & ASSESSMENT

Upon admission to Hazelden, all clients undergo a comprehensive assessment to determine an appropriate individualized program for their needs. According to the facility’s website, the “length and pace of treatment will be based on [a client’s] specific situation and clinical milestones.”

The core of Hazelden’s inpatient treatment is an evidence-based, 12-step abstinence program. Treatment is highly structured and may include group treatment, lectures, medical detoxification, medication-assisted treatment for opioid addiction, animal-assisted help and support, mental health services for co-occurring conditions, and on-site schooling options in coordination with the client's home school.

Outpatient treatment incorporates the same principles as the residential program but allows clients to participate with fewer disruptions to their everyday lives. Depending on the needs of the client, outpatient groups may meet as many as four times per week for six hours per day. Treatment will include evidence-based therapies, separate programs for teens and young adults, and continuing care recommendations, among other offerings.

The opioid addiction program targets clients with issues of opioid use and a teen intervention program gives adolescent clients the chance to meet one-on-one with a counselor for three sessions, with parents attending one session. A four-day family program is offered for loved ones and includes counseling and education.

STAFF CREDENTIALS

The treatment team includes a medical director, licensed alcohol and drug counselors, and licensed marriage and family therapists. Among the 17 surveys received by Rehabs.com addressing the staff’s level of training and experience, staff was rated an average score of 4.1 stars out of five.

ACCOMMODATIONS & AMENITIES

Male and female clients sleep four to a room in gender-specific units. The sleeping quarters are spacious, fully furnished, and equipped with privacy walls for each client. Clients in the residential program eat their meals in a cafeteria-style dining hall. Clients also have free time to take advantage of the rehab’s many fitness facilities.

WHAT ALUMNI SAY

Alumni reviews received by Rehabs.com to date are largely positive. When four alumni were asked whether they would recommend Hazelden Plymouth to others, the center averaged an overall rating of four out of five stars. The facility received its highest rating in family participation at 4.75 stars, followed by cleanliness at 4.25 stars, and the staff's level of experience and training at four out of five stars.

Alum S.D. described Hazelden as “the best facility that my family could have sent me to” and characterized the staff as “helpful, supportive, and comforting.” Another alum, who went there on their parents’ request, gave nearly all the facility’s offerings five-star ratings in their Rehabs.com survey.

As far as weaknesses, two Rehabs.com reviewers criticized the facility for subpar dual diagnosis treatment. One alum, J.P., wrote that there was “poor treatment for those with co-occurring disorders,” and found the program challenging as someone older than 19. “I found it extremely hard and nearly impossible to relate or connect with anyone there,” they said. Alum K.P.M., despite rating the facility highly, noted a similar grievance. “Not equipped to treat co-occurring disorders such as eating disorders.”

“I’ve been to better facilities,” wrote J.R.L., another alum. In their Rehabs.com survey, they rated the extracurricular and leisure options the highest, and gave below average scores to individual counseling services.

WHAT FRIENDS & FAMILY SAY

Loved ones polled by Rehabs.com to date gave Hazelden less positive ratings, with average an overall rating of 4.16 out of five from the 12 surveyed. One aspect particularly well regarded here was the staff’s level of training and experience, which received an average rating of 4.4 out of five stars. The loved ones rated the facility's counseling options 3.6 stars, family participation 3.9 stars, and affordability 3.1 stars.

One loved one wrote: “They were very patient and worked hard to make sure treatment was successful,” and another wrote: “my loved one received excellent care and has not relapsed in the last 5 years.”

Hazelden’s high pricing was a complaint shared by several respondents. E.J., the parent of a former client, gave the overall experience a perfect five-star rating, but wrote: “I do think the fee was a bit high.” And H.T., also a parent, called the program “horribly expensive.”

FINANCING

Hazelden does not publish its fees online. Some financial aid is available to those who qualify, and Hazelden works with an extensive list of insurance companies.

Published on July 2017

User Reviews

Review this Center

Please note: Anyone attempting to manipulate or spam our system or the providers’ own listing pages risks having all content removed.

  • Treatment Effectiveness
  • Accommodations & Amenities
  • Meals & Nutrition
Facility was clean.

  • Treatment Effectiveness
  • Accommodations & Amenities
  • Meals & Nutrition
The accommodations, food and most of the staff were all great. My only complaint is that Hazelden only offers 12-Step-based treatment. The intake counselor my family and I spoke with on the phone lied, telling us that they were incorporating the latest techniques and were less 12-Step focused than in the past. This was absolutely false. I have nothing against the 12 Steps - far from it. They have helped millions of people. I’ve seen them work miracles on people I was tempted to dismiss as beyond saving. They can work for anyone. And don’t worry if you’re not that into God. Hazelden constantly reminds people that their “higher power” doesn’t have to be God. My problem isn’t with the 12 Steps, it’s that this is the only approach Hazelden utilizes. . If you question the idea that only the 12 Steps can get you sober at Hazelden, you are in for tough time. You will be told that you will relapse. You will be told that your only future is jail, institutionalization or death from your addiction. You will be described as “terminally unique.” Your way thinking will be labeled “grandiose.” And all those people who got sober without the 12 Steps? According to Hazelden, they are simply “dry drunks.” If you can’t or won’t follow the 12 Steps, Hazelden will not help you. Most nights at Hazelden, residents attend a lecture from previous patients who achieved sobriety through their program. One fellow I saw speak had been through Hazelden SEVEN times. Between his first and last visit, he lost everything - his job, his house and his family. You might think that after the third or fourth time, they would consider suggesting a different type of treatment for him. Apparently they never did, they took his money every time. I’m glad that this man is now sober, but I can’t help but wonder if, had he chosen a different approach, would he have had to pay such a steep price? If you had a different illness that was also potentially life-threatening, what kind of doctor would you seek out? Would you go to a doctor that only offers one treatment and prescribes it to everyone regardless of their symptoms? Or would you want someone that was aware of all of the possible treatments and would prescribe the one that will work best for you? A more appropriate question might be, would you seek treatment at a spiritual center? Hazelden is really a spiritual program. I don’t have a problem with that, but please realize that most of the staff are not doctors or psychologists. Their counselors typically have less training than chiropractors. One thing to be aware of with Hazelden, and this is true for a lot of other residential programs as well, is that they do not allow patients ta take certain medications, even when prescribed by a physician. In my case, I was denied access to my ADHD medicine which meant I felt physically terrible for the entire 28 days. If you take any medications, double-check that you will be allowed to have them in the program that you choose. If a person is desperate to reclaim their life from addiction and are willing to do whatever they are told, Hazelden is a great option. . If you are interested in a treatment that’s based on psychology and/or medicine, or at least would like to be offered science-based options, I would look elsewhere. If money is an issue, or you’re on the fence about residential treatment, I can sum up what Hazelden teaches with this: For the rest of your life: 1. Go to AA/NA meetings 2. Get an AA/NA sponsor 3. Work the 12 Steps In any case, know that millions of people have overcome their addictions. There is hope! God speed to you and your family.

  • Treatment Effectiveness
  • Accommodations & Amenities
  • Meals & Nutrition
I thought the program was excellent!! Very positve and supportive, great counselors! I'm grateful that my son was able to have the experience and the opportunity to go to Hazelden. I really enjoyed the four day family program also..as a parent.

  • Treatment Effectiveness
  • Accommodations & Amenities
  • Meals & Nutrition
Pretty facility. Cookie-cutter one program fits all. Facility caters to the self-pay wealthy client. They get your money up front and leave you to battle for any insurance monies. Do not go here unless you have big bucks. Don't be alarmed if the very drugs your loved one has an addiction to...is used by them again... as it did when our patient was in treatment.

  • Treatment Effectiveness
  • Accommodations & Amenities
  • Meals & Nutrition
Our son was at Hazelden for 8 days before he was seen by a psychiatrist. In 24 days, he had spent less than 75 minutes with the psychologist. We were never contacted by Family Services to participate in the family program. The leader of our son's care team was a 25 year old substance abuse counselor who, prior to working at Hazelden, was a front desk clerk at a fitness center. Hazelden's marketing is great, the program is not. I would encourage parents to take their kids elsewhere.

  • Treatment Effectiveness
  • Accommodations & Amenities
  • Meals & Nutrition
strengths: staff to patient ratio, excellent food, excellent mental health services, family program, and helpful groups. weaknesses: a couple unmotivated/rude techs, expensive And my biggest complaint is that we could only use art room equipment when the art director was there. When I was there, there was no art director. She had either quit or taken a leave of absence so in my 90 day stay I never once got to take advantage of the art room. And this place is no joke expensive. They could've let me had some tempura paint. Also, all the guitars were broken in the music room. All of them. But all and all this place saved my life. I'm grateful. My counselor was incredible. My phychatrist was lovely. Did not care for Dr.'s approach. I found him abrasive. The family program changed my parents lives. And mine. It is unparallel. The facility is clean, bright, and overall very nice. Food was great. They could be me careful hiring the techs. Some just straight up don't care. But that's any facility really. The majority of the staff is amazing.

  • Treatment Effectiveness
  • Accommodations & Amenities
  • Meals & Nutrition
Employees were good. Costly. Clean and well maintained

  • Treatment Effectiveness
  • Accommodations & Amenities
  • Meals & Nutrition
Very clean and organized, staff are well-trained and very accommodating. They have to improve on their admission and check out process. This facility is quite good. Treatment programs depends on your choice and they provide excellent information prior to committing to the treatment program. The staff here are well-trained and accommodating. The cost is worth the money you pay for.

  • Treatment Effectiveness
  • Accommodations & Amenities
Experienced staff. Price was high.

  • Treatment Effectiveness
  • Accommodations & Amenities
  • Meals & Nutrition
Strengths: Staff/patient ratio, experience. Very good program to include parents/loved ones in process, explaining how they can help (or hurt!)

  • Treatment Effectiveness
  • Accommodations & Amenities
  • Meals & Nutrition
Well run, tight ship. However, didn't quite solve all my friend's issues. Need to treat the inside of a person, not just the addiction.

  • Treatment Effectiveness
  • Accommodations & Amenities
  • Meals & Nutrition
Very helpful. My brother went here. It was okay.

  • Treatment Effectiveness
  • Accommodations & Amenities
  • Meals & Nutrition
Accommodation were great but there was an inability to work with dual disorders. Excellent accommodations, well respected, family support.

  • Treatment Effectiveness
  • Accommodations & Amenities
  • Meals & Nutrition
Excellent facility.

  • Treatment Effectiveness
  • Accommodations & Amenities
  • Meals & Nutrition
Not enough room, need to turn clients away. Excellent facility.

  • Treatment Effectiveness
  • Accommodations & Amenities
  • Meals & Nutrition
Staff was very friendly and supportive. However, staff enjoyed putting words in patients mouths to make them feel a certain way causing a sort of distrust. Out patient program was particularly ineffective.

  • Treatment Effectiveness
  • Accommodations & Amenities
An overall great facility but needs improved counseling options.

  • Treatment Effectiveness
  • Accommodations & Amenities
  • Meals & Nutrition
My boyfriend, age 19, went to this location. He had no complaints about the accommodations, amenities, meals, or nutrition. But if your loved one is truly suffering from an addiction, his was heroin, I strongly recommend against going to the Plymouth location. From what he told me, most of the kids there didn't take the program seriously and had no intentions of ever getting sober. Within two weeks my boyfriend was using again, worse than before. I am not against rehab, but if your loved one is really struggling this location might not be the place for them. I would recommend Center City.

  • Treatment Effectiveness
  • Accommodations & Amenities
  • Meals & Nutrition
The providers seemed caring and helpful. They were very patient and worked hard to make sure treatment was successful. However, it was not very clean.

  • Treatment Effectiveness
  • Accommodations & Amenities
  • Meals & Nutrition
The treatment worked for my loved one but I have never been to the facility and only know about it from my loved one and by reputation. I am only aware that they have an excellent reputation and that my loved one received excellent care and has not relapsed in the last 5 years.

  • Treatment Effectiveness
  • Accommodations & Amenities
  • Meals & Nutrition
Do NOT recommend this facility to anyone over the age of 19. I found it extremely hard and nearly impossible to relate or connect with anyone there (I was 21 when I went there). ... They need to use a more open minded treatment approach to start with. Strengths: ok food, and adequate visiting for family members. Downfalls: only uses AA 12 steps, very small area for women, mixed gender facility but very strict/unfair fraternization rules, poor treatment for those with co-occuring disorders.

  • Treatment Effectiveness
  • Accommodations & Amenities
  • Meals & Nutrition
Strengths include: Co-occurring disorders, young people, family programming, food. The best facility that my family could have sent me to. Staff was helpful, supportive, and comforting during the entire process. Great medical and mental health staff. However, the cost was a downfall.

  • Treatment Effectiveness
  • Accommodations & Amenities
  • Meals & Nutrition
... I felt that it was also horribly expensive and when I contacted them years later for help they wanted more money to treat my son.

  • Treatment Effectiveness
  • Accommodations & Amenities
  • Meals & Nutrition
Gave me and my family the education and spiritual foundation to heal during my stay and to set me up for success outside of treatment. Strengths included: aftercare recommendations, family involvement, dedication to 12-step model, guest speakers and client education. Downfalls included: not equipped to treat co-occurring disorders such as eating disorders.

  • Treatment Effectiveness
  • Accommodations & Amenities
  • Meals & Nutrition
Was my parents choice to go here. Helped me get clean.

  • Treatment Effectiveness
  • Accommodations & Amenities
  • Meals & Nutrition
It works when addict is there. Once they get out, it starts all over again. Not effective.

  • Treatment Effectiveness
  • Accommodations & Amenities
  • Meals & Nutrition
I do think the fee was a bit high otherwise would recommend this place. Offered parents seminar for 3 full days.

  • Treatment Effectiveness
  • Accommodations & Amenities
  • Meals & Nutrition
I've been to better facilities, many patients did not want help.

  • Treatment Effectiveness
  • Accommodations & Amenities
  • Meals & Nutrition
(My child) has stopped abusing addictive substances, engaging in harmful behavior, has a (renewed) motivation and attitude to want to change...is more self aware and confident, makes better choices and is more involved in family/social events and gatherings...I do believe the fee was a bit high.

Featured Facilities in this Region

Photo of Behavioral Rehabilitation Services
Ad
Behavioral Rehabilitation Services
  • All inclusive, executive, luxury rehab facility.
  • Vitamins, Minerals and Amino Therapy
  • Faith-based and Traditional Recovery
Learn More
Photo of Best Drug Rehabilitation
Ad
Best Drug Rehabilitation
  • Exercise Therapy
  • Anger Management
  • Financial Planning Classes
Learn More

Official Facility Response

Rehabs.com collects thousands of User Reviews weekly to collect the most up-to-date information possible on treatment facilities across the country. The opinions shared in User Reviews are expressly those of the user, and do not reflect the thoughts, beliefs, or opinions of Rehabs.com. Per our policies, we do not remove User Reviews at the request of a facility.

Treatment facilities can and are encouraged to respond directly to any User Review, positive or negative. In fact, visitors are more likely to favorably consider a facility that actively responds to criticism (and praise!) to one that doesn’t.

Please leave your Facility Response below using a verified facility-specific email address. A representative from Rehabs.com will vet your response within two business days to ensure it meets our standards for public posting. Rehabs.com retains the right to contact anyone who leaves a review via our website to confirm authenticity.

As always, thank you for your feedback, and for your willingness to work with us as we move forward in developing the most comprehensive and trusted rehab reviews and listings platform.

For more details, please read about our Reviews Process.