Hazelden Betty Ford Foundation in Newberg, OR

Overall Rating

(3.6 of 5)
Treatment Effectiveness
Accommodations & Amenities
Meals & Nutrition
1901 Esther Street
Newberg OR 97132

Hazelden Betty Ford Foundation Philosophy

Hazelden helps restore hope, healing, and health to people affected by addiction to alcohol and other drugs. All who seek recovery will find it, and the stigma of addiction will be overcome. Treat the whole person as well as the illness. Treat every person with dignity and respect. Continue a commitment to the Twelve Step fellowship. Be of service. Remain open to innovation.

Areas of Specialization

  • Medical Detoxification
    Drugs and alcohol have widespread effects throughout your body, including but not limited to the addiction and/or physical/psychological dependence that develops with substance abuse over time. Many organ systems are affected by addiction and will react to withdrawal. The term “medical detoxification” means that there is a trained and licensed medical professional onsite to monitor your vital signs and protect your physical and emotional health as your body goes through withdrawal.

  • Client & Family Support Groups
    Group therapy is a vital component of addiction recovery treatment, considered as important and effective (sometimes even more so) than individual therapy. Benefits include reducing isolation and loneliness and providing the opportunity to learn from others in recovery. In the addiction setting, group therapy is run by trained professionals who guide participants toward a shared goal of recovery.

Facility Highlights

Integrated treatment for addiction and trauma

Medication-assisted treatment for opioid addiction

Individualized addiction treatment for every individual

Meet the Staff

Dr. Jeffery Young, M.D.

Medical Director

Photo of Dr. Jeffery Young, M.D.

Jeff Young, MD, is the medical director at the Springbrook campus in Newberg. Dr. Young received his medical degree from Oregon Health Sciences University and is Board Certified in General Psychiatry and certified by the American Board of Addiction Medicine. His clinical work throughout his career has included working with patients and healthcare professionals who have psychiatric and substance use issues. Previously, he was the medical director for the Providence Health and Services, Behavioral Health Program, Oregon Region.

Heidi Wallace, MA, LPC, NCC, MAC

Director of Clinical Services

Photo of Heidi Wallace, MA, LPC, NCC, MAC

Heidi Wallace, MA, LPC, NCC, MAC, is a master addictions counselor who specializes in the treatment of individuals with chronic and severe addiction as well as other mental health disorders. She currently works on Hazelden's Springbrook campus as the clinical director, where she has been for seven years. She earned her bachelor's degree at the University of Montana and her master's degree in counseling psychology, with an emphasis on addictions, at Lewis and Clark College. She has worked in both residential and outpatient treatment settings as well as private practice over the past 17 years. She is co-author of an addiction textbook in which she wrote about the fundamentals of Motivational Interviewing.

Rehabs.com Editorial Review

Review by Rehabs.com Contributors

ABOUT HAZELDEN BETTY FORD FOUNDATION - NEWBERG

One of the best-known addiction treatment providers in the country, Hazelden Betty Ford Foundation operates five residential facilities, one of which, about 25 miles southwest of Portland, is the Springbrook campus in Newberg. Beyond offering residential care for adults faced with substance abuse and co-occurring disorders, the 85-bed center provides medication-assisted treatment for opioid addictions and day treatment with options for sober living.

TREATMENT & ASSESSMENT

With treatment rooted in evidence-based modalities and the 12 Steps, programs are personalized and holistic, treating mind, body, and spirit.

Considered the highest level of care available, residential treatment typically lasts between 30 and 90 days. Throughout their stay, residents attend daily process groups and lectures, meet with assigned counselors, take part in ake in family and couples’ counseling (where applicable), and take part in workshops designed to address relapse prevention, stress and anger management, and life skills, amongst other topics. Clients with opioid addiction have access medication-assisted treatment.

With treatment running Monday through Sunday, from 8:45 a.m. to 2:30 p.m., day treatment acts as an effective intermediate level of care. Whether experiencing chronic relapse or repeated attempts at long-term recovery, clients in day treatment may also take advantage of Hazelden in Newberg’s gender-specific structured sober living facility.

The facility also offers specialized services for healthcare professionals and clients struggling with extreme trauma, an LGBTQ curriculum that integrates sensitive treatment into a mostly heterosexual treatment environment, and an intensive three-day family program.

Aftercare consists of online and telephone coaching, continuing care groups, recovery retreats, and family guidance and support.

STAFF CREDENTIALS

Staff at Hazelden in Newberg include board-certified psychiatrists, a clinical psychologist who specializes in trauma treatment, certified drug and alcohol counselors (CADCs), and a marriage and family therapist.

In their Rehabs.com surveys, the eight individuals polled on the matter gave an average rating of 4.25 stars out of five for the staff’s level of training and experience.

ACCOMMODATIONS & AMENITIES

This is an 85-bed facility. Photos published on Hazelden’s webpage depict a modern, light-filled facility with simple, shared bedrooms.

Collectively, the 30 Rehabs.com survey respondents gave an average of 3.8 stars for the quality of accommodations.

WHAT ALUMNI SAY

Of the 17 alumni polled by Rehabs.com as of this writing, 11 gave positive feedback, three neutral, and three reported negative experiences. Many alumni commented on the peaceful setting. Beth, for example, claimed that the “beautiful facilities helped with an atmosphere of healing.” Some celebrated the educational content and insight provided to them. “Excellent material given about addiction and it's effects, causes and treatment,” Esther wrote.

Alumni were also impressed by the facility’s holistic offerings, which received an average rating of 3.36 stars. Yet others found treatment here rather expensive. As hallie summed it up in her one-liner: “Facilities and quality of staff do not live up to the $1,000 per day price tag.”

Despite being billed as a dual-diagnosis facility, alum Layna claimed the center could not handle her PTSD. “If you have a [dual] diagnosis this is NOT the place,” she warned others.

WHAT FRIENDS & FAMILY SAY

Of the 13 loved ones polled by Rehabs.com as of this writing, eight gave positive feedback, three neutral, and two reported negative experiences. Overall, loved ones gave the facility’s family participation an average rating of 3.58 out of five. “Offers a family component to aid the entire family… The personal experience of the staff was excellent,” an anonymous loved one told Rehabs.com. Reviewers agreed with alumni, giving the holistic offerings an average rating of 3.4 stars.

In addition, several commented on their loved ones’ quick relapse. “My friend relapsed immediately as soon as he left,” an anonymous reviewer admitted. J.B., another reviewer, added: “My son and two acquaintances all relapsed shortly after very pricey extended care.”

FINANCING

Treatment costs $1,062 per day, or $37,600 per month. Hazelden is in-network with major insurance plans such as Aetna and Cigna and offers financial assistance for those in need.

Updated March 2017

Published on April 2017

User Reviews

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I was forced into that place. It may have changed. From what I have learned, it did everything, everything wrong. I left, not feeling good, but feeling hugely resentful ...And – two options on Sunday: you go to an event church which they called Christian church or you got to go to the Catholic Church. I was not allowed to meditate. The only other option was to do a stupid big book study. Other spiritual was not allowed.

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Accommodating was a strength but price was a weakness. My friend went in here hurting and came out a new woman, thank you.

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Now that they take insurance its a much better value. My sister went there and had a great experience. the staff is very qualified and experienced and its a lovely calm campus not far from Portland. She has some PTSD which they specialize in as well. She was able to stay for an extended amount of time which helped her. Their continuing care options were great and one of the reasons we chose this facility.

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They give you hope...a jump start but need a convincing method to have participants stay longer. I have little more to share as its been a long time. I feel very few rehash are effective as a tool to stop one's addiction...but their efforts send you off with valuable tools to utilize once you choose to change and accept that alcohol and drug free is really amazing to grasp and live....its not boring nor corny...it gives us a leg up to take pride and recognize when we are doing the things we were taught...and they work wonderfully....once you accept that fact. I finally KNOW Christ....it's like a lightbulb came on. I am almost 50. Drunk for the largest part of 35 years. I finally feel like I am whole. Thank you Jesus! 2 years sober in Sept. 10...yes...for real.

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As a drug rehab facility Hazelden-Springbrook works for some but definitely not for others. My son and two acquaintances all relapsed shortly after very pricey extended care. As a dual diagnosis facility, the place fails miserably for anxiety issues. There is little practical assistance, just more prescriptions. The family program is so-so and it is difficult to get phone calls returned, except by the admissions counselors, who are very eager and responsive.

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Excellent material given about addiction and it's effects, causes and treatment. Great aftercare program. Best mental health treatment I've ever received anywhere. Beautiful grounds and scenery with many areas to walk and enjoy. A trip to the spa with a chance for a better life at the end of the trip. However, the cost prohibited for many. At around 30,000 for 30 day program after insurance, not including the price for any days or night spent in detox. If you wish to access the special services like massage and acupuncture or use the book store, those a paid for desperately. They are a little misleading in the billing department, take a friend or a tape recorder for later reference. They do offer a partial scholarship of 25% to some but you have to ask. Insurance is sabotaging, can change it's mind later, sticking you, or worse your cosigner, with the entire bill and instead of being able to move forward with your treatment plan. The after care model is well set up in theory, but in reality they rarely call and when you do you usually have to leave a message. You have to save half way through treatment. Meridian or low income do not have access to the extended care program of 60 days, as the total bill would be the price of a nice 2 or 3 bedroom home!! Treatment classes can get jumbled, leaving you with just partial instructions in how to recover and live with your disease or disorders. LGBTQ counselor is wonderful, but often not on site as is the situation with many of the counselors, which leaves you with a stand in one someone unfamiliar the whole picture of you, sabotaging a continuity of care feeling, and forcing you to repeat things you've already said instead

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The personal experience of the staff was excellent. They didn't help enough with the insurance. Offers a family component to aid the entire family.

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The family program was very well facilitated.

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The people that work over there are very friendly. They need more space and I think they need more of a budget.

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Despite the high cost, it was worth every penny. They were exceptionally flexible with treatment and the beautiful facilities helped with an atmosphere of healing. Most importantly, the recovery is segregated by gender which my qualifier considered essential and I thought was beneficial. Amazing staff and facilities. They were flexible to allow a month of outpatient for my young qualifier who wasn't ready to leave but we were at the end of our financial resources. Single sex treatment and dual diagnosis.

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Top notch facility. It was a nice setting with a professional staff. However, there was a rigid corporate structure.

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Do not go to this over priced dump. This is an AA center and you cannot challenge anything that an 80 year old big book tells you! If you don't find god you are completely out of luck, unless you realize that the alcohol or drugs don't work and you are so better with out them!!!

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Offer a family week. My friend relapsed immediately after leaving.

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Lovely setting.

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Hazelden set realistic expectations for recovery. Not a quick-fix push. Long-term solutions. Long-term goals.

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Not making it specific to the needs of the client. They failed to treat the client.

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I wish all treatment could offer the higher end amenities. But it's about money and insurance. If you can finance it, it's great

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Good family and friends program but was expensive.

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At the time my spouse attend Hazeldon, it was a great facility. My spouse now works at another facility and often compares it to Hazeldon. No coffee, sugar, outside reading, no TV are all policies believed to help with their success. I've heard the facility has gone down hill and is less strict which we both believe aided in the success of the treatment

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Just go. 12 step based- relapse prevention and aftercare support.

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Best in the world treatment- Hazelden sets the benchmark for all others.They saved my life. Outstanding program and staff- comprehensive approach- Wholistic

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They focused on money and used confrontational tactics in treatment. ... I felt violated and didn't trust them. The staff was confrontational. They focused on money and tried to guilt me all the time saying I was sick and needed to stay for 90 days and I was soo sick. But as soon as my insurance ran out, they said I was ok to do out patient at my home town... The whole experience really put me off. Thank God I finally got good treatment else where.I have been clean and sober for nearly 12 years, no thanks to them. I understand they are now run by Hazleteen Inc. and things are better.

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Great food, buffet style. I gained a massive amount of weight while there. This is a very expensive facility. I did not stay sober after completion but now I have almost 10 years of sobriety.

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Offer a family week. My friend relapsed immediately as soon as he left.

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I don't think being forced into rehab works for every person, it did not for my friend but it may for others. Expensive. My best friend did not feel comfortable

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Hazelden merged with Betty Ford in 2014 and I am lucky enough to now work with them. They span all ages and all addiction as an illness They are all across the U.S. and have both residential and day treatment options. Hazelden Betty Ford is more than just a treatment center. It represents support, help and understanding for all family members. I know that my brother is resting in peace and I am a better person because of his treatment. He received outstanding care.

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Overall I feel the program was excellent. I have been in recovery and sober ever since I entered the program over ten years ago. I thought the quality of the staff was very good, the structure of the program was very good, and that I came away with the tools and skill necessary to remain in recovery for the rest of my life. I don't know of any higher recommendation I could provide than that.

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Highly Regarded, now kinder and gentler

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Program didn't help me...states it is a duel diagnosis, but I have PTSD and I am an alcoholic. They said they treated PTSD but they didn't treat me and they had no idea how to deal with it. If you have a duel diagnosis this is NOT the place, (and their) groups for trauma patients (cost extra)

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Facilities and quality of staff do not live up to the $1,000 per day price tag.

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