Helen Ross McNabb Center in Knoxville, TN

Overall Rating

(3.5 of 5)
Treatment Effectiveness
Accommodations & Amenities
Meals & Nutrition
201 West Springdale Avenue
Knoxville TN 37917

Helen Ross McNabb Center Philosophy

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Rehabs.com Editorial Review

Review by Rehabs.com Contributors

ABOUT HELEN ROSS MCNABB CENTER

In operation since 1948, Helen Ross McNabb Center of Knoxville, Tenn., provides behavioral health treatment and psychiatric services for adolescents, children, and adults struggling with chemical dependency, psychiatric disorders, or co-occurring issues. If necessary, medical detoxification is available through CenterPointe, the adult residential program for chemical dependency.

TREATMENT & ASSESSMENT

Helen Ross McNabb Center operates two residential programs for chemical dependency and co-occurring disorders — CenterPointe and the Katie Miller Residential Center for adolescents (ages 13 to 18). Helen Ross McNabb Center also operates adolescent facilities in Morristown and Louisville, Tenn. If applicable, the detoxification process at CenterPointe typically lasts between six and 12 days.

CenterPointe is a 21- to 28-day program that utilizes evidence-based treatment modalities to “educate, inform and provide substance abuse treatment in a group format with some individual sessions,” according to the program’s website. The approach at the Katie Miller Residential Center also incorporates adventure-based programming, on-site schooling, dialectical behavioral therapy (DBT), and family therapy into its treatment curriculum.

If residential treatment is not required, Helen Ross McNabb Center provides a number of gender-specific intensive outpatient programs. The program, which combines substance abuse education and group counseling, meets between nine and 12 hours per week. Psychiatric outpatient services are available to all ages and include medication management, one-on-one counseling, and ongoing case management.

STAFF CREDENTIALS

A CARF-accredited treatment provider, Helen Ross McNabb Center employs a team of psychiatrists, nurses, licensed professional counselors, clinical therapists, case managers, and a support staff.

ACCOMMODATIONS & AMENITIES

There is currently no information provided by the facility regarding its living arrangements and related offerings. Yet alumni and loved ones polled by Rehabs.com rated the facility’s accommodations highly. The five respondents gave an average 4.6-star rating for its accommodations and amenities, which including for Louisville location.

WHAT ALUMNI SAY

Rehabs.com has received feedback from only one alum at the time of this writing. The former client felt some areas of the program could improve, providing two-star ratings for the quality of meals and overall treatment effectiveness. However, the alum provided higher four-star ratings for the amount of counseling options and the level of counselor experience. “Help is great but wait times to get in was a weakness,” the anonymous alum said.

On CiteHealth, another alum described the staff of CenterPointe’s detoxification program as “very kind and professional,” commenting: “Thought it was very helpful to me.”[1]

WHAT FRIENDS & FAMILY SAY

Loved ones polled by Rehabs.com reported very positive experiences, as the two respondents gave five-star ratings for the facility’s treatment effectiveness. The reviewers also submitted four- and five-star ratings for counseling options and the knowledge of counselors. “This facility is well respected in the community and treats Patients like they should be treated,” a loved one said.

FINANCING

There is currently no information provided on the facility's website or otherwise regarding its costs.

Published May 2016

  1. http://citehealth.com/reviews/10934

User Reviews

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  • Treatment Effectiveness
  • Accommodations & Amenities
I wouldn't recommend this place.

  • Treatment Effectiveness
  • Accommodations & Amenities
  • Meals & Nutrition
Help is great but wait times to get in was a weakness.

  • Treatment Effectiveness
  • Accommodations & Amenities
  • Meals & Nutrition
Good with dealing with people with problems. This facility is well respected in the community and treats Patients like they should be treated

  • Treatment Effectiveness
  • Accommodations & Amenities
  • Meals & Nutrition
caring, personal care was good, paper work was weakness

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