Overall Rating

(3.9 of 5)
Treatment Effectiveness
Accommodations & Amenities
Meals & Nutrition
2001 Providence Avenue
Chester PA 19013

KeyStone Center Philosophy

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Areas of Specialization

Dual Diagnosis/ Co-Occurring Disorders Treatment, Family Program

Facility Highlights

Psychodrama Therapy
Relapse Prevention
Symptom Management Education

Rehabs.com Editorial Review

Review by Rehabs.com Contributors

ABOUT KEYSTONE CENTER

Located on a historic, tree-lined estate in suburban Chester, Pa., the KeyStone Center offers medical detox and a wide range of residential and outpatient programs for adults struggling with substance abuse and co-occurring disorders. There are also specialized tracks for sex addiction, gambling addition, and young adults (ages 18 to 26).

TREATMENT & ASSESSMENT

KeyStone’s programming is based on the 12-Steps. For clients struggling with opiate addiction, a Subutex program is offered.

Detox is offered on an extended-stay, detox plus rehab program: the length of stay is generally 21–35+ days. Treatment is based on the Stages of Change Model and uses the 12-Steps alongside evidence-based techniques such as motivational interviewing (MI) and cognitive behavioral therapy (CBT). Clients participate in daily group counseling as well as relapse prevention training, strategies for managing mental health systems, and family therapy. An aftercare specialist helps clients develop a plan for after treatment.

A longer-term residential program with a variable length of stay offers many of the same modalities, plus a focus on goal setting, group motivation, and re-engaging a sober support network.

Treatment for sexual compulsivity and trauma plus co-occurring disorders is offered from a separate 16-bed extended-care center. The minimum length of stay is 30 days. In other dedicated programming, a young adult track offers demographic-specific group therapy topics and family systems therapy. Additionally, a gambling track offers financial planning training alongside traditional therapies.

Outpatient services are offered from separate facilities in Brookhaven and Ambler, Pa. They include a partial hospitalization program (PHP), an intensive outpatient program (IOP), and general outpatient programming for adults. There are also IOP and general outpatient programs for adolescents.

STAFF CREDENTIALS

According to the facility’s website, KeyStone’s staff includes psychiatrists, clinical psychologists, registered nurses, master’s level counselors, and certified addiction specialists.

ACCOMMODATIONS & AMENITIES

Treatment is provided at a Victorian mansion built in 1891. The 13 individuals polled on the facility’s cleanliness at the time of this writing gave it an average rating of 4.08 out of five stars.

WHAT ALUMNI SAY

Of the 15 reviews received by Rehabs.com at the time of this writing, 9 were positive. The nine reviewers polled on the facility’s performance in a variety of areas gave it average ratings of 3.78 stars, 2.89 stars, and 2.78 stars respectively for its family program, counseling options, and exercise and leisure offerings.

Several alumni repeatedly praised the staff and the level of structure found at this facility, as well as what Richard described as the “deep focus on group experience.” Several also wrote that treatment had been successful for them.

On the other hand, some alumni complained of overcrowding “They treat the patient's like cattle” Richard wrote. In other recurring criticism, some clients complained about the court-mandated clientele, who they felt lacked commitment. Others criticized the physical location: “It was located in a heavy drug zone, I'm sure kids accessed drugs that way,” V.R.S. wrote.

WHAT FRIENDS & FAMILY SAY

Of the five individuals polled by Rehabs.com at the time of this writing, three gave the facility five out of five stars for its overall treatment effectiveness; of the remaining two, one declined to respond and the other gave two stars. The four individuals polled on a variety of the facility’s other metrics gave the center 4.5 and 3.25 stars respectively for its counseling options and holistic offerings.

The group counseling won recurring praise. “They have a lot of good therapy groups but they make them fun so people don't lose attention,” one anonymous loved one wrote. Isolated praise was awarded to the staff, and isolated criticism to the food options, the family program, and the length of treatment.

FINANCING

According to the facility’s website, KeyStone accepts self-payment and some insurance policies, though details of insurers are not provided. The center receives state funding for uninsured clients who require treatment for compulsive gambling. KeyStone also has relationships with two financial loans companies to increase the accessibility of treatment.

Updated September 2016

Published on October 2016

User Reviews

Review this Center

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  • Treatment Effectiveness
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My son has been in three detox/rehab facilities in the past year and a half. The KeyStone Center seemed to be the most structured and gave us hope for a positive outcome. Halfway through rehab my son's insurance ended and on August 1st he was discharged as fast as they could get the paperwork done. The very next day my son went to the state run offices and immediately got his insurance reinstated. But this was all too late for his rehab. I feel that with all the resources the Center had they didn't try hard enough to contact the right office to get my son's insurance reinstated while he was still there. What a huge disappointment.

Only thing I don't like is how over pack it is to over pack like and how small the place is way too small there is never no where to go like i dobt like how small the place is but I mean other then that it's not so bad it's only if you really really want it and if your there for you and onky you you gota be there for yourself and not for no one else and if you dobf really wabt it then dobt ecen waste your time for real cause if your not then you ain't gona like it or wanna 've tgere so dobt go and waste your time but I really loved it there and wanna go baxk there if I would ever have to again i would only want to go there keystone

  • Treatment Effectiveness
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Excellent philosophy of care, attentive staff, deep focus on group experience, holistic treatment in terms of modalities: spiritual, artistic, discussion, written work, reading assignments, psychoeducation, relapse prevention, and exploration of past and underlying traumas. Also they met my dietary needs (vegan). Food menu is ordinary and unremarkable; some of the group sessions get repetitive occasionally; some therapists have a tendency to look for faults and problems where they don't exist. My 30 days there were extraordinarily transformative.

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They reach I that there is more to life besides drugs and alcohol we had back to back meetings the staff was excellent at WHAT we needed to learn to stay clean and sober. We were there to get better they were doing there job Keystones rehab was good for me the staff and it was clean we were well fed and the meetings are great every night at7pm

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Groups all day, very good staff and provides structure. People need more time, every rehab needs to come up w a more successful program many people leave and relapse( not this rehabs fault). They have a lot of good therapy groups but they make them fun so people don't lose attention. Place is really nice

  • Treatment Effectiveness
Group therapy was good but lacked in family counseling

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they cover all kinds of addictions, some programs should be longer not how much your insurance will cover. My husband was there 2x. I think they did a hell of a job. It was him that screwed up. When he wanted rehab again that is where he went. They actually asked him to be a councellor. I think the place is great. Staff is great and very understanding.

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caring people but too many group activities, people were kind but firm just what I needed

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The counsellors here are VERY ride! Especially the one who deals with "private insurance" patients! She was very condescending and got frustrated really easily! Unless you just want to go somewhere to color and do assignments they assign you in 3rd grade, I wouldn't go! It's mostly homeless people or people on probation who go here because they have to do you are in an environment of people who don't really want the help! The food was decent but maybe because I hadn't eaten a real meal in months prior. It's a bunch of children running around this place and they put you in rooms of 50-100 people. Absolutely NO one-on-ones with a counselor. The only good thing is you get a lot of cigarette breaks but if you really want to stay clean after you leave, don't waste your time here! There were also bed bugs in my detox room I found out. This place and staff is a joke! They also do NOT believe in second chAnces. Good luck on your search!

  • Treatment Effectiveness
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WOW!!! Where to begin...First I'd say my counselor tried in all aspects except aftercare housing. All that was offered was recovery houses in Kensington... YIKES... I was able to make phone calls and find a decent place on my own. Rehab "couples" were allowed to lay on each other on sofas with little intervention by staff. Staff had a room where patients who didnt feel like attending group could lay on floor an sleep. I saw up to 7 males laying there at one time while staff stepped over them to get to their offices. Horrible experience, all it gave me was clean time. I do not recommend this rehab to anyone {especially women} unless all your looking for is a place to clown around...

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Program for insured clients was good. Lack of nutritional needs for clients with food allergies or intolerences. Good solid program for insured clients. Accepts state insurance.

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Strengths: In the Freedom Group, small groups, strength of the counselors, continuity of the staff, counselors in the freedom group have over 100 years clean/sober time.

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I wish they emphasized more family involvement.

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I liked the rehab because it was close to home and I felt safe. However, I did not enough how they mixed detox with straight rehab.

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Meeting with recovered alcoholics from outside the facility were really helpful. However, they lacked adequate 12-step literature. Had a spiritual awakening at the emergency room, when I went for an injury I suffered at rehab. Shared about it at meeting upon returning an found A.A. as a result.

  • Treatment Effectiveness
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Strengths included: effectiveness, the food and the counselors who had personally struggled with addiction. However, there is too much unproductive time; they treat the patient's like cattle. It was my first and only rehab, so it worked.

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The counselors were great. However, there were too many patients; ask to be put on the third floor.

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This facility is horrible and unsafe; I feel as though they have no control over the patients and their behaviors. I am still motivated for recovery and I get the help I need from Alcoholics Anonymous.

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After more than 6 years, I am still clean.

  • Treatment Effectiveness
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The program was great and the treatment was exceptional. It was the community in which it was located and the other patients there that made it a bad stay. Even though I didn't personally pay for the stay I feel you should receive better treatment and they're should be exercise equipment or something like that. Keystone was a great experience. I was there 3 times and completed treatment 2 of those. In my opinion it doesn't matter how good or bad the treatment facility is or isn't. If the addict or alcoholic is not willing and ready to get clean then the whole process will be a waste of time anyway. For those who are ready to change their life around, I feel this place is a great choice to start.

  • Treatment Effectiveness
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Almost everyone there was court mandated. Very overcrowded. 10 smoke breaks a day was ok, but since it was located in a heavy drug zone, I'm sure kids accessed drugs that way.

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