Overall Rating

(3.6 of 5)
Treatment Effectiveness
Accommodations & Amenities
Meals & Nutrition
115 Mill Street
Belmont MA 02478

McLean Hospital Philosophy

McLean Hospital is a comprehensive psychiatric hospital committed to providing easy access to superior quality, cost-effective mental health services in the Boston area, Massachusetts and beyond.

Areas of Specialization

  • Residential Treatment Services
    McLean Hospital offers comprehensive evaluation and treatment in a variety of residential settings for individuals who do not require the intensity of medical, psychiatric and nursing services offered in inpatient care.

  • Full Continuum of Care
    Coordination with outside clinicians, social service agencies and patient families helps to ensure a smooth transition among levels of care, encouraging re-integration into community-based life. Crisis intervention and short-term acute inpatient care is available to stabilize individuals by providing the highest quality medical and psychiatric resources. Acute inpatient treatment is provided in many of the hospital's clinical programs.

Facility Highlights

Neurology Consultation Service

Mental Health Treatment

Outpatient Services

Meet the Staff

BLAISE AGUIRRE, MD

Medical Director

Photo of BLAISE AGUIRRE, MD

Dr. Aguirre is an expert in child, adolescent and adult psychotherapy, including dialectical behavior therapy (DBT), and psychopharmacology. He is medical director of 3East at Harvard - affiliated McLean Hospital, a unique, residential DBT program for young women exhibiting self-endangering behaviors and borderline personality traits. Dr. Aguirre has been a staff psychiatrist at McLean since 2000 and is widely recognized for his extensive work in the treatment of mood and personality disorders in adolescents.

SCOTT L. RAUCH, MD

President and Psychiatrist in Chief

Photo of SCOTT L. RAUCH, MD

Dr. Rauch received his undergraduate degree with honors in Neuroscience from Amherst College and attended medical school at the University of Cincinnati. He completed his residency training in Psychiatry as well as a Radiology Research Fellowship at Massachusetts General Hospital (MGH). Dr. Rauch served for many years as Associate Chief of Psychiatry for Neuroscience Research at MGH, where he was the founding Director of the Psychiatric Neuroimaging Research Program and the MGH Division of Psychiatric Neuroscience Research and Neurotherapeutics. Currently, Dr. Rauch is President and Psychiatrist in Chief of McLean Hospital as well as Chair of Partners Psychiatry and Mental Health. He holds an appointment as Professor of Psychiatry at Harvard Medical School. Dr. Rauch has contributed over 250 publications to the scientific literature and serves on the editorial boards of several journals. He has received numerous honors, including the 2004 Joel Elkes Award for outstanding contributions in translational research within psychiatry.

Rehabs.com 360 Guide

Review by Rehabs.com Contributors

ABOUT MCLEAN HOSPITAL

As the largest psychiatric affiliate of Harvard Medical School, McLean Hospital in Belmont, Mass. is well-versed in evidence-based practices. With 11 locations throughout the Boston area, McLean has been serving the needs of clients suffering from mental health issues and substance abuse issues since 1811. Currently, the facility provides short-term inpatient treatment to adults requiring detoxification and stabilization. It also provides a variety of outpatient treatment programs and a partial hospitalization (PHP) program for adults struggling with substance abuse and co-occurring mental health issues.

TREATMENT & ASSESSMENT

The adult inpatient program provides detoxification and 24-hour medical monitoring. Patients typically stay three to five days before being transferred to PHP or another program. Clients who need intensive care but are medically stable and able to commute daily from home are ideal candidates for PHP treatment. Patients attend treatment five days a week from 8:30 a.m. to 3:00 p.m.. The program features education on chemical dependency, relapse prevention, and recovery life skills, as well as medication management, individual and group therapy, and case management. Recovery groups focus on learning healthy coping mechanisms and addressing psychiatric concerns. There are also support groups available for family members. A number of outpatient services are available on an individual basis, including medication management and dialectical behavior therapy. There are also a variety of outpatient groups that focus on substance abuse recovery or cater to the needs of those with psychiatric conditions such as personality disorders, schizophrenia, or bipolar disorder. The Landing program at McLean Hospital provides intensive inpatient treatment for adolescents with substance abuse issues and a co-occurring mental health issues such as ADHD, anxiety, depression, or bipolar disorder. The program is co-educational and typically lasts 45 days. The treatment team utilizes cognitive behavior therapy (CBT), DBT, motivational interviewing, and 12-step based facilitation. Teens participate in medication management, continual assessment, individual counselling, and educational and therapeutic groups.

STAFF CREDENTIALS

The program is led by PhD level Clinical Psychologists and includes a multidisciplinary treatment team of board-certified psychiatrists, licensed clinical social workers, registered nurses, and expressive therapists.

ACCOMMODATIONS & AMENITIES

The facility is located in Proctor House, a historic building on McLean Campus just a short drive from Boston. Rooms are shared and contain reportedly comfortable beds. There is access to common areas and a fitness facility. Food is typical hospital food; Rehabs.com uncovered several reviews that were critical of provided meals.

WHAT ALUMNI SAY

Rehabs.com received numerous mostly-positive reviews from alumni. When asked if they would recommend this facility, the five alumni polled on this metric at the time of this writing gave an average score of 3.75 out of five stars. The cleanliness, the connectivity/visitor policy, and the staff's level of training and experience were among the highest rated metrics, with four, 3.8, and 3.8 out of five stars, respectively.

Complaints from reviewers centered around a lack of 12-step integration and holistic offerings, while repeated praise was given to the "very strong and supportive staff" and helpfulness of group meetings.

WHAT FRIENDS AND FAMILY SAY

Families were pleased overall with the treatment their loved ones received. When asked if they would recommend the facility, the 11 loved ones polled by Rehabs.com gave an average rating of 4.18 out of five stars.

The same 11 respondents gave average ratings of 3.9 and 4.2 for McLean's counseling options and staff's level of training and experience, respectively. Ten alumni provided average ratings of 3.1 out of five stars for holistic treatment offerings, 3.3 stars for affordability, 3.4 stars for exercise and leisure opportunities, 3.5 stars for the connectivity/visitor policy, and 3.9 stars for the level of family participation in treatment.

FINANCING

Although fees vary according to each client's needs, the residential programs are self-pay only and listed on the facility website as starting at $1,880 per day. Financial assistance is available to those who qualify.

User Reviews

Review this Center

Please note: Anyone attempting to manipulate or spam our system or the providers’ own listing pages risks having all content removed.

My "go to" sanctuary when I need psych help. Proctor II Staff treats patients with dignity and respect tr.

Official Facility Response

  • Treatment Effectiveness
  • Accommodations & Amenities
  • Meals & Nutrition
almost zero one-to-one support. staff tend to huddle in office area and rarely come out to engage with patients unless absolutely necessary. more than one staff member were necessarily abrasive with patients. food was pretty sub-par and there really wasn't enough of it. was grateful to be there in many ways but treatment wasn't comprehensive. i have public insurance and did notice that those who had better health insurance received more attention and better services, also got to stay longer. felt bounced out the door without much of a good explanation. won't be back, wouldn't recommend for those with limited resources or who do not have boutique insurance.

Official Facility Response

  • Treatment Effectiveness
  • Accommodations & Amenities
  • Meals & Nutrition
Working with the patients the food was okay work with the patients more

Official Facility Response

  • Treatment Effectiveness
  • Accommodations & Amenities
  • Meals & Nutrition
Lots of therapy, lots of staff. High cost, not easy to be admitted. My friend went there but it took more than a few weeks for a spot to open for her. She got a lot of helpful information, enjoyed all of her therapies, and even though it has been a struggle, she is really glad she finally got in.

Official Facility Response

  • Treatment Effectiveness
  • Accommodations & Amenities
  • Meals & Nutrition
Very strong and supportive staff. They need more counselors. Truly supportive to the addict and the family. Strong perimeters, checks and balances were set and explained well.

Official Facility Response

  • Treatment Effectiveness
  • Accommodations & Amenities
  • Meals & Nutrition
National leader in research and treatment. This program has a partial hospital component which was required day time participation. This was convenient and effective.

Official Facility Response

  • Treatment Effectiveness
  • Accommodations & Amenities
  • Meals & Nutrition
World class reputation. Had a very unpleasant time there. I was supposed to get specialized treatment but did not. I felt I was in Jail. Didn't do what i was sent there to receive.

Official Facility Response

  • Treatment Effectiveness
  • Accommodations & Amenities
My mother knew what to say to make it seem like she was better, when she really wasn't. Her issues were a lot. My mother received electric shock therapy, which really works for some people, but for her it did not. It actually made her act like a vegetable. She didn't know what she was doing, and would have stayed in bed had I not gotten her up. It got rid of more recent memories than the past ones that caused her depression and other issues.

Official Facility Response

  • Treatment Effectiveness
  • Accommodations & Amenities
  • Meals & Nutrition
There is a long history of helping people here. It felt very institutional. Was a very helpful first step in my journey.

Official Facility Response

  • Treatment Effectiveness
  • Accommodations & Amenities
  • Meals & Nutrition
The reputation is unbeatable. It's costly and the environment isn't great. They need to cut costs, and keep people longer.

Official Facility Response

  • Treatment Effectiveness
  • Accommodations & Amenities
  • Meals & Nutrition
The kindness they have for patients and family members. Understanding and being helpful. They did not return calls to family members in a timely manner. They were helpful, have several group meetings.

Official Facility Response

I went to McLean to detox from heroin the facility was wonderful ,clean, good food, great staff, by far the best detox experience I've ever had

Official Facility Response

We called the facility to try to get my son in the partial hospitalization for substance abuse program. Four calls were made over a period of three days without so much as a returned call. I think this is unacceptable.

Official Facility Response

  • Treatment Effectiveness
  • Accommodations & Amenities
  • Meals & Nutrition
Staff is readily available for family members. My family member had many problems, and he was treated well in the center, but once discharged we did not receive the same service.

Official Facility Response

  • Treatment Effectiveness
  • Accommodations & Amenities
  • Meals & Nutrition
Family member was treated with kindness. Very caring for family members. A downfall was the quality of their food.

Official Facility Response

  • Treatment Effectiveness
  • Accommodations & Amenities
  • Meals & Nutrition
The staff is very dedicated and highly trained. My son has detoxed here approx. 4 times. The program is structured and follows a consistent routine. My son prefers this facility over the several others that he has used for detox. This program makes my son feel like a respected patient and makes the process of detoxing as comfortable as possible. However, it is very difficult to get a bed....as most facilities in MA.

Official Facility Response

  • Treatment Effectiveness
  • Accommodations & Amenities
  • Meals & Nutrition
The connection with major teaching hospitals was great. However, it was too expensive - needs to be more accessible to all in need.

Official Facility Response

  • Treatment Effectiveness
  • Accommodations & Amenities
  • Meals & Nutrition
What I really think was important is the medical staff and research that they have. I had ECT and my experience was awesome. They also offer TMS. However, it would have been nice if they were able to offer more 12 step information and AA interaction.

Official Facility Response

  • Treatment Effectiveness
  • Accommodations & Amenities
  • Meals & Nutrition
The staff and ECT options were good, but the food was terrible!!

Official Facility Response

  • Accommodations & Amenities
  • Meals & Nutrition
They had great leisure activities, family participation and facility leadership. However, they lacked any holistic offerings.

Official Facility Response

  • Accommodations & Amenities
  • Meals & Nutrition
I was sent there for structure because I was out of work and stuck in life. They explained everything that was happening which helped. However, it was not worth the cost because it didn't change the way I was feeling.

Official Facility Response

Featured Facilities in this Region

Photo of Clinical Services of Rhode Island, Greenville
Ad
Clinical Services of Rhode Island, Greenville
  • 12-Step Involvement
  • Motivational Interviewing
  • Intervention Planning
Learn More
Photo of New England Recovery and Wellness
Ad
New England Recovery and Wellness
  • Massage and Chiropractic Services
  • Trauma, EMDR, Cognitive Behavioral Therapies
  • Holistic Treatment Program
Learn More

Official Facility Response

Rehabs.com collects thousands of User Reviews weekly to collect the most up-to-date information possible on treatment facilities across the country. The opinions shared in User Reviews are expressly those of the user, and do not reflect the thoughts, beliefs, or opinions of Rehabs.com. Per our policies, we do not remove User Reviews at the request of a facility.

Treatment facilities can and are encouraged to respond directly to any User Review, positive or negative. In fact, visitors are more likely to favorably consider a facility that actively responds to criticism (and praise!) to one that doesn’t.

Please leave your Facility Response below using a verified facility-specific email address. A representative from Rehabs.com will vet your response within two business days to ensure it meets our standards for public posting. Rehabs.com retains the right to contact anyone who leaves a review via our website to confirm authenticity.

As always, thank you for your feedback, and for your willingness to work with us as we move forward in developing the most comprehensive and trusted rehab reviews and listings platform.

For more details, please read about our Reviews Process.