Milestone Foundation in Portland, ME

Overall Rating

(4 of 5)
Treatment Effectiveness
Accommodations & Amenities
Meals & Nutrition
65 India St
Portland ME 04101

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Rehabs.com 360 Guide

Review by Rehabs.com Contributors

ABOUT MILESTONE FOUNDATION

With locations in Portland and Old Orchard Beach, Maine, the Milestone Foundation is a nonprofit organization that provides treatment to adults struggling with substance use and mental health orders along with homelessness. Medically monitored detox services for men and women, crisis shelter, and long-term residential rehab for men are among the programs provided. Milestone began as a detox center for men who could not afford the cost of treatment in 1967.

TREATMENT & ASSESSMENT

Men in immediate need of a place to sleep, clothing, and nutrition may stay briefly in this facility's overnight shelter. While at the shelter, clients have access to counseling and addiction education, and staff members encourage individuals to enter the on-site detoxification program, if needed.

Staffed by nurses 24 hours per day, the detox program is open to both men and women for a maximum of seven days. In addition to individual and group counseling, clients receive case management and referral services. Family counseling is also available.

The long-term residential rehab program is offered to men only, for a typical stay of six to nine months. These services support individuals in advanced stages of chemical dependency, and in particular those who have not been successful in recovery following other attempts at rehab. The facility's website references unspecified evidence-based treatment modalities, but Rehabs.com survey responses from one staff member indicate that cognitive behavioral therapy, motivational interviewing, 12-step practices, and medication-assisted therapy are all utilized.

Men who have completed the residential program may be eligible to transition to Milestone's three-quarter-way house, which is designed to assist with reintegration into society while continuing in therapy.

Transitional housing services are also available for individuals living with chronic mental health and substance abuse on the streets. This mobile program provides intervention, referrals, and transportation for crisis treatment.

STAFF CREDENTIALS

The treatment team includes a family doctor, master's level social worker, licensed alcohol and drug abuse counselors, and nurses. Several part-time staff are also involved with other local organizations including jails, treatment centers, and hospitals.

ACCOMMODATIONS & AMENITIES

The emergency shelter has 41 beds, while the long-term residential program accommodates 16 men at a time. There is currently no information provided by the facility regarding its living arrangements and related offerings; however, the one loved one polled by Rehabs.com to date awarded four stars out of five each for meals and nutrition and the facility's cleanliness and upkeep.

WHAT FRIENDS & FAMILY SAY

Rehabs.com has not yet received any reviews from this facility's former clients and feedback on secondary review websites is scarce. Of five Google reviews published at the time of this writing, one was written by an individual who reported that he had not been accepted into the program and two--with ratings of four and five stars out of five--had no written comments.[1]

The one loved one surveyed by Rehabs.com gave Milestone positive feedback, awarding it mostly four out of five stars across 15 different evaluated metrics. These facility elements evaluated included the level of staff training and experience, treatment for co-occurring mental health and substance use disorders, holistic therapy offerings, and opportunities for family participation. The reviewer described the staff as caring and understanding, writing: "They treat you with respect."

WHAT STAFF SAY

The one staffer who responded to a Rehabs.com survey praised the facility's evidence-based treatment and would recommend Milestone Foundation.

Two Google reviewers also offered positive feedback. One, a former peer volunteer, rated the facility five stars and reported that he assisted clients with transportation. He acknowledged that the facility was somewhat strict about admission to residential services. Another five-star rating was submitted by a local community resource reviewer, who described the facility's setting as safe.

FINANCING

The Milestone Foundation official Facebook page indicates that Medicaid is accepted. CiteHealth also notes that a sliding fee scale is utilized.

[1] https://goo.gl/cppESH

Published on July 2017

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treatment, caring staff, understanding. has a strong staff and they treat you with res pect

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