Nova Counseling Services, Inc. Philosophy
Nova Counseling Services knows that addiction is a disease that cannot be cured, but can be treated. The residential rehab follows an abstinence-based, 12-Step model and employs a team of qualified and compassionate professionals to help clients recover from drug and alcohol addiction. Treating chemical dependency is a complex and demanding process, but Nova is committed to helping those who suffer build an effective, sustainable and lasting bridge to sobriety.
Areas of Specialization
Residential treatment programs provide housing (food and meals) in addition to treatment for substance abuse. Some facilities offer only short-term residential treatment, some offer only long-term treatment and others offer both, ranging from a few days to many months, based on patient needs.
Addiction recovery does not end with discharge after completing a rehab program. Facilities that offer aftercare planning and/or support work with patients to ensure sustainable recovery by helping to plan and make arrangements for transitional or sober living, help with housing, vocational counseling, etc.
Rehabs.com Editorial Review
ABOUT NOVA COUNSELING SERVICES, INC.
On the outskirts of Oshkosh, near Wisconsin’s Lake Winnebago, the nonprofit Nova Counseling Services, Inc. offers residential treatment, outpatient services, and sober living for adults who are struggling with substance abuse. This is not a dual-diagnosis facility, and medical detox is not available on-site.
TREATMENT & ASSESSMENT
According to the center’s website, all treatment programs are based on the 12-Steps and the disease model of addiction. Incoming clients to the residential program must be examined by a physician either immediately before or upon admission; they must be free from communicable diseases.
The program combines individual and group counseling with on- and off-site 12-step meetings. As clients work the steps, there’s a particular emphasis on the first step: admitting powerlessness over addiction. Recreational therapies are another aspect of treatment.
A typical day in the residential program begins at 6:45 a.m. and might include meditation, community meetings, educational lectures, gender-specific groups, household and community chores, and writing assignments, alongside the aforementioned treatment modalities. Family sessions are also available for loved ones who want to get more involved in the treatment process.
Clients who need additional care can enroll in the facility’s sober living program, Terra House. Another option is the its intensive outpatient program (IOP), called Focus, which meets every weekday morning.
Lastly, Nova Counseling Services offers one or two aftercare meetings per week on an outpatient basis.
Nova Counseling Services’ website states the treatment team includes 10 licensed substance abuse counselors and social workers. There is no M.D. on staff.
ACCOMMODATIONS & AMENITIES
According to the center’s website, the treatment facility is comfortable and straightforward, and the accommodations are simple. Daily schedules are highly structured and keep clients busy from 7 a.m. until 10:30 p.m. The sober living facility, Terra House, has room for 10 to 12 residents.
WHAT ALUMNI SAY
All eight alumni who were polled by Rehabs.com at the time of this writing provided positive feedback. All alumni indicated that they would recommend treatment and felt that it was worth the cost. Reviewers also frequently gave five-star ratings for staff support, and wrote positive things about the center.
“Nova is one of the best facilities in the Midwest. I highly recommend it to anyone serious about recovery. I continue to be involved with them,” Stan wrote. Similarly, Brenda wrote: “Awesome place!”
The only survey categories that consistently received lower ratings were for holistic and exercise offerings.
WHAT FRIENDS & FAMILY SAY
The seven loved ones who were surveyed by Rehabs.com at the time of this writing also provided positive feedback.
“Very effective treatment for my loved one,” one loved one wrote. “Has been sober for 6 months since leaving.”
Based on five reviews, loved ones awarded on average 4.2 out of five stars for family participation and 4.6 stars for staff’s level of experience.
One anonymous reviewer said: “Great family involvement and after care. Very effective treatment for my loved one. Has been sober for 6 months since leaving.” They also gave the center 4.4 stars when asked if they would recommend Nova Counseling Services.
But like alumni, loved ones tended to give lower ratings for holistic offerings — ratings in this category averaged 2.8 stars. And mother Julie wrote that “some of the staff members were incredible,” but her son’s primary counselor did not communicate well. “We'd wait days for a return call,” she admitted.
The center’s website notes for self-paying clients, treatment costs $200 per day, or $5,600 for a 28-day stay. Nova also accepts insurance, but does not offer fees on a sliding scale for underinsured clients.
Updated March 2017
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