Overall Rating

(4 of 5)
Treatment Effectiveness
Accommodations & Amenities
Meals & Nutrition
PO Box 3450
Hot Springs AR 71914

Quapaw House Inc Philosophy

Quapaw House provides the community with comprehensive, compassionate addiction treatment services in an attentive clinical setting. Offering inpatient, residential and outpatient services, Quapaw House provides a wide range of treatment options while tailoring every treatment plan to each client’s individual needs. Specializations include medically supervised detoxification, client-family involvement, and adolescent and women’s services. Quapaw House’s Babies Adults Recovery Based Services (BARBS) Place specializes in treating mothers and expectant mothers abusing intravenous drugs.

Areas of Specialization

  • Medical Detoxification
    Drugs and alcohol have widespread effects throughout your body, including but not limited to the addiction and/or physical/psychological dependence that develops with substance abuse over time. Many organ systems are affected by addiction and will react to withdrawal. The term “medical detoxification” means that there is a trained and licensed medical professional onsite to monitor your vital signs and protect your physical and emotional health as your body goes through withdrawal.

  • Intensive Outpatient (IOP)
    Patients who undergo intensive outpatient treatment continue to live at home and sometimes go to school or work while participating in a highly structured treatment protocol that is focused on ending substance abuse. Programs vary in terms of how much treatment patients receive, how often and for how long. Some facilities design individualized intensive outpatient treatment programs.

Facility Highlights

Person Centered Treatment Approach

Detoxification to Transitional Living

Comprehensive Treatment Services

Rehabs.com Editorial Review

Review by Rehabs.com Contributors

ABOUT QUAPAW HOUSE

Founded in 1980 and located on a sprawling campus in the Hot Springs National Park, Quapaw House Inc (QHI) offers Suboxone treatment, medical detox, residential treatment, and outpatient services, plus sober-living facilities, to adults and adolescents struggling with substance use disorder and dual diagnosis. Mental health evaluations are available on-site, and the center can provide legal advocacy if required.

TREATMENT & ASSESSMENT

QHI takes a person-centered approach to treatment and employs a variety of methods, including evidence-based modalities such as cognitive behavioral therapy (CBT) alongside 12-step participation and individual, group, and family therapy. After the first 10 days, attendance at off-site 12-step meetings is mandatory.

Residential stays last between 14 and 180 days, and the average day includes six hours of group and individual counseling, meetings, and lectures. Adult educational services are available for those who wish to improve their literacy or get their GED. Other classes provided cover HIV, parenting, life skills, and relapse prevention planning. Adolescent residential treatment uses the Matrix Model and emphasizes family participation and anger management.

Outpatient options include a partial hospitalization program (PHP), an intensive outpatient program (IOP), general outpatient care, and aftercare. Outpatient care offers the same modalities as inpatient programming, but tends to emphasize peer support and self-help.

STAFF CREDENTIALS

An on-site physician and registered nurse can attend to minor medical needs. The staff also includes licensed therapists and certified alcohol and drug counselors. The five individuals polled by Rehabs.com to date on the staff’s level of training and experience gave it an average rating of three out of five stars.

ACCOMMODATIONS & AMENITIES

This is a 72-bed facility with some private rooms, in a woodsy mountain setting with a lake and a volleyball court. Smoking is permitted in designated areas, and meals can be personalized to meet individual dietary requirements. The five individuals polled to date on the center’s cleanliness gave it an average rating of 3.2 out of five stars.

There are childcare services on-site for infants and children aged between six weeks and 12 years. The center also provides transportation to educational courses and off-site 12-step meetings.

WHAT ALUMNI SAY

Of the five alumni polled by Rehabs.com to date, four would recommend treatment at this facility. Between them, the five reviewers gave the center an average rating of 4.2 out of five stars for its overall effectiveness. Yet the four individuals polled on the center’s holistic offerings gave them an average of just 1.5 stars, and the three reviewers polled on Quapaw House’s treatment for co-occurring disorders gave ratings of one, two, and three stars, respectively.

Reviewers described feeling comfortable and safe at the facility, and often praised the staff: “Had workers that had been in recovery for a long period of time,” M.W. wrote. One individual, however, complained of a lack of physical activities, and another complained of excessive rules.

At the time of this writing, Quapaw House had an average rating of 4.8 out of five stars based on nine reviews on Facebook, where the center manages its own page.[1] Facebook reviewers repeatedly credited the facility with saving their lives: “Without a doubt, this place saved my life. The counselors and staff are nothing short of amazing,” Annie wrote in a representative review.

WHAT FRIENDS & FAMILY SAY

Of the three loved ones polled by Rehabs.com to date, two would not recommend treatment at Quapaw House, and the other remained neutral on this question. Both of the negative reviewers reported a lack of proper care and attention: “They did not help my son at all. no one helped. just gave him a bed to sleep it off. he needed more help than sleep,” B.K.M. wrote in a representative review. Another reviewer also noted that no mental health treatment was provided. Additionally, all three reviewers gave the center just one star for its holistic options.

The third reviewer, however, gave the facility four stars for its overall effectiveness, and wrote that treatment had been successful for their loved one.

FINANCING

Fees are determined on a sliding scale based on family size and income, but affordable care is one of QHI’s founding principles. The facility accepts private insurance and is in network with Aetna, Blue Cross/Blue Shield, and QualChoice. Financial assistance packages for uninsured or underinsured clients may cover up to the full cost of treatment. Suboxone treatment costs $500 for an initial appointment, followed by $100 for each monthly appointment thereafter.

The five individuals polled by Rehabs.com to date on the center’s affordability gave it an average rating of 2.4 out of five stars.

Updated November 2016

  1. https://www.facebook.com/pages/Quapaw-House/142361862477422?fref=ts

Published on April 2017

User Reviews

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  • Treatment Effectiveness
  • Accommodations & Amenities
  • Meals & Nutrition
Great people they care. Learned how to stay clean it's a must to stay for the full 30 days. Food is great. Thank you to one staff member in particular

This place is corrupt. Please think twice before you go here. Waste of time. I would also recommend not taking anything of value.

  • Treatment Effectiveness
  • Accommodations & Amenities
  • Meals & Nutrition
My Dad was in rehab at Quawpaw and it was a very good experience. The staff was amazing and went out of their way to accommodate my Dad's meal requests. I was exceptionally impressed when leaving Dads room one evening when I saw one of the nurses quietly observing a patient from across the hall...she whispered at me, "I'm just making sure that she is breathing ok. I worry about her"....I hope I have people like this watching out over me when I am in that state...God Bless her...

  • Treatment Effectiveness
  • Accommodations & Amenities
  • Meals & Nutrition
Comfortable, clean, and safe Living arrangement was a strength. Counselor and staff do not care. 14 days of a 28 day inpatient programs is not long enough for serious substance abuse. No mentality health was offered. Counsellors and staff talk down to patients.

My experience was good!! The staff are awesome and caring! I would highly recommend this facility to anyone that wants to live a healthy sober lifestyle!! Many thanks to Quapaw and its staff!!!❤️

FACILITY, SUCH AS THIS ONE IS GOOD BUT ONLY THAT INDIVIDUAL CAN STOP MAKING THE SAME MISTAKE OVER AND OVER EXSPECTING DIFFERENT RESULTS

  • Treatment Effectiveness
  • Accommodations & Amenities
  • Meals & Nutrition
I really can't say because it seemed my loved ones particular case was a bit unique Perhaps an overall lack of coordination If persons are serious and committed to such a change then the programs can work and I strongly recommend upon discharge immediately living in chem-free housing for some time regardless of personal addiction. My loved one has been clean and sober for over a year and a half now

  • Treatment Effectiveness
  • Accommodations & Amenities
  • Meals & Nutrition
Thank you Quapaw House Inc. :) Very good all the way around. Staff is great and are very caring. I'm very thankful that I got the opportunity to go to Quapaw. God has continued to Bless me since I've left and I've been clean and continue to stay that way. Quapaw is blessed......Thank all y'all :)

  • Treatment Effectiveness
  • Accommodations & Amenities
  • Meals & Nutrition
Good councelors, detox avail, exercise ect. I went threw the 28 day program in 2005 with crack and alcohol addictions and am living a happy sober life today!

  • Treatment Effectiveness
  • Accommodations & Amenities
  • Meals & Nutrition
Had workers that had been in recovery for a long period of time before they could work there, which was a strength of the facility. However, there were to many rules that didn't make sense. Have a more positive atmosphere. Or made u feel more like home instead of a facility.

  • Treatment Effectiveness
  • Accommodations & Amenities
  • Meals & Nutrition
I got a lot out of the lectures. not so much on physical activities.

  • Treatment Effectiveness
  • Accommodations & Amenities
  • Meals & Nutrition
They did not help my son at all. No one helped. They just gave him a bed to sleep it off. He needed more help than sleep. In fact, he still needs help and I can't find anyone to help me in this state. They just want to forget these people. They did not help at all.

  • Treatment Effectiveness
  • Accommodations & Amenities
  • Meals & Nutrition
Comfortable, good food, and structured healthy activities.

  • Treatment Effectiveness
  • Accommodations & Amenities
  • Meals & Nutrition
I felt safe and that my counselors genuinely cared about me and believed in what they were doing. Also I liked periodically my spouse and I had counseling together...as well as one on one for each of us.

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