Recovery First in West Palm Beach, FL

Overall Rating

(4.1 of 5)
Treatment Effectiveness
Accommodations & Amenities
Meals & Nutrition
4460 Medical Center Way
West Palm Beach FL 33407

Recovery First Philosophy

Located in Palm Beach, Florida, Recoery First treatment center has a 65-bed capacity and provides adult men and women struggling with substance abuse and behavioral health issues with PHP and IOP treatment programs. Additional services include psychological testing and ongoing holistic healing services. Clients also enjoy frequent outings to local attractions including the beach, local parks and museums.

Areas of Specialization

  • Creative Arts Therapy
    Writing, making art or engaging in theater can be deeply therapeutic for people working to recover from addiction. Many facilities offer one or several forms of creative arts therapy as a way to help patients learn to express their feelings in productive ways.

  • Family Program
    Research shows that the odds of successful, sustained recovery from addiction are far higher when family members and loved ones are involved in treatment. Drug and alcohol addiction often have genetic roots, whether related to substance abuse, mental illness or both. Family dynamics also play a role and, often, family members are the first to realize a loved one has developed an addiction. Also, it’s important for family members to understand and embrace the lifestyle changes that are required to sustain recovery.

Facility Highlights

Ambulatory Detox

Motivational Interviewing (MI)

Massage

Meet the Staff

Anna Spinelli-Travers, LMHC

Clinical Supervisor

Photo of Anna Spinelli-Travers, LMHC

Anna has spent the past 8 years in the field of Substance Abuse focusing on Inner Child Therapy, grief and loss, trauma related issues as well as family counseling. Anna is passionate about helping people discover their strengths. She works collaboratively with her clients to create and achieve attainable goals in their lives. Her approach provides a safe, therapeutic, and empowering environment – using Behavior Modification, Cognitive Behavioral Therapy, Motivational Interviewing, and Client Centered Approaches – for clients to find their strengths, enhance their awareness towards change, acquire an understanding of addiction and mental health, and gain the ability to lead a healthy sober lifestyle.

Ingrid VanAlstyne, MS

Clinical Director

Photo of Ingrid VanAlstyne, MS

Clinical Director Ingrid VanAlstyne came to American Addiction Centers in 2012 with 10 years of experience in the Mental Health and Substance Abuse field. Her experience includes her role as outpatient programming manager at Palm Beach’s Jerome Golden Center, a facility that touches the lives of over 9000 clients a year. In her early work in mental and behavioral health, VanAlstyne worked with crisis situations. With that experience and her knowledge of Spanish language and culture, VanAlstyne had the opportunity to bring in-home therapy to Hispanic families dealing with extreme family issues.

Rehabs.com Editorial Review

Review by Rehabs.com Contributors

ABOUT RECOVERY FIRST

Located in the coastal community of West Palm Beach, Fla., Recover First provides an array of treatment services for adults who struggle with chemical dependency and co-occurring mental health issues. Medically-monitored detoxification, residential, and outpatient treatments are available on-site. The rehabilitation center is one of nine high-end facilities operated by American Addiction Centers, including a nearby Hollywood location.

TREATMENT & ASSESSMENT

A treatment curriculum developed within the American Addiction Centers (AAC) organization approaches substance abuse as a chronic disease. Each client entering treatment receives a comprehensive evaluation to determine how best to address individual physical and mental health needs. Along with evidence-based modalities, clients participate in a wellness program and experiential therapies.

AAC’s dual diagnosis curriculum is based on self-examination, education, and the development of coping skills. Group and individual sessions incorporate practices such as cognitive behavioral and dialectical behavior therapies, motivational interviewing, rational emotive behavior therapy, eye movement desensitization and reprocessing, and trauma therapy. Music and art therapies are offered, and clients are encouraged to participate in 12-step meetings. Family involvement is also a priority and on-site or online participation can be arranged.

A typical residential treatment plan is for 90 days. Some clients may continue in an intensive outpatient program or begin with a partial hospitalization or day program.

STAFF CREDENTIALS

The treatment team includes medical doctors, registered nurses, board-certified psychiatrists, licensed substance abuse and mental health counselors, and master’s level social workers. In addition, the facility employs personal trainers and nutrition professionals.

ACCOMMODATIONS & AMENITIES

Photographs on the AAC website of the 65-bed Palm Beach facility feature beach condo-style residences with spacious shared bedrooms, comfortable meeting and living areas, and sunny patios. Clients have access to a gym filled with free weights and cardiovascular equipment and to massage, chiropractic, and acupuncture services. In addition, frequent visits to a nearby beach, museums, and local parks are arranged.

WHAT ALUMNI SAY

Results from Rehabs.com surveys of more than 85 alumni revealed overall positive opinions, with average ratings of four stars out of five for metrics measuring likelihood to recommend the program and affordability.

The facility’s staff received mixed feedback. Of 27 reviewers who mentioned staff techs, more than two-thirds complained of disorganization, inadequate training, and poor communication. On average, alumni rated staff experience four stars, but in a representative moderate review, Paul wrote that there were “Inconsistencies depending upon who is working the shift.” Another alum, Dustin, wrote: “Good counseling, not enough techs, lack of feedback from techs. It was a good experience for the most part.” About half a dozen alumni reported that staff were caring and eight highlighted the positive community and fellowship.

Opinions about accommodations also varied. KL wrote: “you can trade anything for the incredible staff,” going on to describe the amenities as disappointing. Some identified the ability to prepare one’s own food as a strength, while about as many did not prefer this approach. Many made note of the beautiful grounds, but others described the living quarters as poorly maintained.

The vast majority of alumni who identified weaknesses at the facility nevertheless concluded that the treatment was effective and the program a valuable experience. One of the highest average ratings, a 4.42, was for a metric measuring the opportunity to participate in holistic therapy options.

WHAT FRIENDS & FAMILY SAY

Data gathered by Rehabs.com at the time of this writing were from three loved ones. Similar to the alumni feedback, these reviews and survey responses highlighted family participation and treatment effectiveness as strengths and tech understaffing or inconsistency as a weakness. One wrote that “Cost was a bit much,” giving affordability three of five stars.

FINANCING

An array of insurance plans and private pay are accepted, and a payment plan can be arranged. According to its website, the facility also participates in a “Brand Promise,” which may allow an alum who has completed the program to return for a period of follow-up treatment for free, within established limitations.

Updated February 2017

Published on February 2017

User Reviews

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I had a very positive and life changing experience at Recovery First West Palm Beach. The staff was fun and they continue to contact me even after ive come home. I met a lot of good people that I still talk to everyday. If this is something you want sunny West Palm is a great place to go.

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Strengths: the staff and the groups. Weaknesses: more gym days. when i first got here i was very critical and ungrateful so i thought this place sucked, but as time went by and became more grateful i realized it was my disease speaking to me. the staff and groups are great...the techs are amazing as long as you show them respect.

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Strengths:classes, staff, therapists, are the best. Stay positive at all times.

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Strengths: Good staff. Weaknesses: tv speakers. I like outside meetings because it introduced me to 12 step.

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Group, going on outings were strengths of the facility, but the comunity was a downfall. The tech's were awesome, loved outside meetings, loved the wellness center, loved art therapy.

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I did the 30 day program. Singer Island is not a country club experience, but if you participate in the program and cooperate with your fellow clients it will be effective in establishing sobriety. Most of the clients are in their twenties or thirties, and many have been deep into the drug culture. But there are also a few “old timers” in their fifties and sixties. Client demographics cut across all races and financial backgrounds—we had a CEO, a policeman, and a military officer, along with second- and third-time drug offenders facing significant jail time when they got home. The therapists and counselors are knowledgeable and professional. They do have a high caseload, so you usually have only one individual meeting with them per week; but you have a couple of additional group sessions with them each week. Guest presenters have strong group lessons and most of them are worthwhile; some are outstanding. Technicians run the living quarters with enough discipline to keep a safe environment, but the techs aren't always synched up with the treatment staff when it comes to rules and policies--this is an irritant to clients. Almost every employee is a recovering addict who has turned their life to helping other addicts—they know what you are going through and help with equal measures of empathy and tough love. The schedule is designed to keep clients busy and focused on recovery. In addition to 6 hours of classes and meetings at the treatment center, busses take clients to AA or NA meetings each evening. Saturday schedule is the same as the weekdays. Sundays include church in the morning and an outing in the afternoon, often to the nearby beach. A unique aspect of SI is that the living quarters surround a common patio area in the middle. Days begin and end with clients conducting self-directed meditations and meetings under the grass-roof hut. If you and your fellow clients are dedicated to achieving sobriety then these gatherings are some of the most powerful and effective aspects of treatment. While the SI treatment facilities are top-notch (including the Wellness Center with outstanding gym, massage, acupuncture, and yoga opportunities), the living quarters are in comparison subpar. It is a 1960’s beach motel or apartment building that shows its age. Maintenance has been sparse and you learn to live with minor inconveniences such as a missing closet door, broken desk lamp, or rusting shower head. Some of the room air conditioners can’t keep up with the south Florida summer heat. Apartment cleanliness suffers because client turnover is high and the maids never get an empty apartment to do a thorough scrubdown. Two or 3 or even 4 clients are in each apartment. You get a budget with which to shop for groceries every week and cook your own meals. If you combine your budget with your roommates, you can eat like kings. Most roommates alternate cooking dinner for their entire apartment. On Sunday evenings clients contribute to a pot luck dinner that happens outside in the patio area. Would I recommend SI to a friend? Yes, if that friend is looking for a structured treatment program that unplugs you from the world and enforces a space to heal with the help of a trained staff. But you need a tolerance for living in somewhat spartan and cramped quarters, wisdom to understand the restrictive rules exist to help you achieve sobriety, willingness to cook meals and cleanup after yourself, and patience to endure the constant “hurry up and wait” that’s involved in bussing clients between the residence and the treatment center. SI is best for the person who doesn’t dwell on the negative, is prepared to take a hard look inside and embrace the needed changes, and is willing to proactively reach out to help his fellow clients, thereby also helping himself heal.

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Group speakers, especially Jorge. Budget cuts reducing staff at location. Family weekend only once a month and it happened very shortly after my arrival. Website pictures are misleading, but don't let that deter you. The fellow folks dealing with addiction are a great support system and the nightly meetings are a great support for recovery.

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The positives: -Their commitment to us to help us though this -the programs offered for us -the facility its self. Some negatives: -the tech's attitudes and understandments -miscommunication. I loved my experience to the extent of putting my mind to it. Focusing on what's being taught will help a lot but looking at the little things like how the place is run some of the rules that aren't meant to be there, there's a lot of miscommunication between the tech's and the clients here. Theres a lot of things that are said to be done but never get done like mentioned as often as expected. But still a beautiful enduring place if your mind is set to the right thing about this program.

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The instructors. The housing was ok. Needs better housing and food.

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My son has been to 4 other treatment facilities. This one was located in a good neighborhood and had senior staff that understood what everyone from the addict to the family was going through

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Get complete treatment. All good to me.

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Giving believable hope. Low numbers of staff. I had a really good experience and would recommend this place a thousand times over.

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This facility saved my life. I am so grateful for this place! When I came I wanted to turn and run (was used to a 5 star hotel like detox) but you can trade anything for the incredible staff. I've learned more about myself than I thought was possible. This place is where you send your loved one to turn their life around.

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Good staff members. Lack of activitys on weekends. Therapist are a good help along with other staff members.

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Good therapist. Don't keep there word on some stuff. It's a good facility very good group sessions.

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Staff, professionals, location were good. Communication between staff was poor. The staff, including medical professionals were well equipped to helping me discover myself; my needs were excellently met and I feel they were attentive to my needs.

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People genuinely care, will help you and really work with you if you want their help. Sometimes the driving situation is frustrating, more staff in recovery would be nice. This place honestly changed my life!! I had to want it though and surrender to this process.

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Good facilatators Property could be cleaner and staff sometimes curse at clents

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Excellent groups and proctors Therapist wasn't that hands on Changed my life/perspective

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Organized and structured well. Inconsistencies depending upon who is working the shift. If you are willing to give up the drugging and drinking, this would be the place to come. They have a solid program and are really knowledgable about recovery.

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Nursing staff, accomadations, respect from staff Staff did not equally spilt aa and NA meeting. The vast majority of meeting were na... I.e. Only attended 1 aa meeting in the first 14 days of treatment due the staff taking us to all NA meetings A wonderful place to begin recovery

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The groups were good. Some of the techs were bad. Changed my life

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We can cook our on meals. Some staff are lazy and don't do what they suppose to. I have learned how to humble my self and control my anger.

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Decent treatment center.

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Instructors are very good as well as the therapists. It's dirty and not well maintained I had a positive experience here at singer island and would recommend it to anyone.

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Programs were good. Techs and property were not..

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Medical Psychological analysis Diverse programming Willing to meet individual needs were all good features. Food provisions need change Need to do more classes and activities by separating by age The staff is wonderful, caring and for the most part considerate. The treatment allows for clients to delve into other issues beyond addiction.

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Good overall.

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excellent communciation

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Staff member are always available to comfort patients. The staff is really understanding and helpful. Groups are really focused on recovery. They take us to outside meeting. They do alumni once a month. They bring in speakers a lot durning groups and in house meetings. The staff shares their strength and hope with us and helped me want to better myself and be able to have the willingness to overcome the craving of using again. Can't think of any. This is my second time at singer island and I was so glad that I came back, singer island is an amazing treatment center, I would recommend it to anyone struggling and anyone who wants to get better because at singer they open their arms to you and love you and show you it's okay to love your self. They help guide you and teach you what to do and show you how to live without using drugs and alcohol. Singer changed mylife and I believe it can change anyone's.

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Teaching us how to live again, budget, do things we haven't done since we were using. Case manager, alumni and some techs were great Housing could be improved Some techs should put more into their jobs Facility should be better explained there leaves a lot of info out and it's a shock walking into not knowing we have to shop for ourselves and attend outside meetings 5 days a week one you adjust its great but a shock at first

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Group atmosphere, alumni meeting, Bethanne, family therapist (Stephanie), yoga (Rita), most staff were good. Disorganized at times, Matthew (facilitator), accommodations nothing like the pictures online, very few outings like promised at intake Great community atmosphere, many of the techs are actively engaged, most staff seem like they care

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Treatment groups, outside meeting availability, yoga massage and gym use etc, beach therapy were good. Accomadations, food program were not that great. Great experience, fantastic community, lots of friendships created. Learned a ton. All instructors good and care besides one. Living and food situation are okay.

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Great Experience!

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Good friendly staff

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The staff are very helpful in anything and there are great groups and therapist

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The amount of tech's, the companionship of the "client"/patients, the friendliness of workers. Organization skills, need to be improved. AAC has changed my life completely, I feel like I have already made a 180 degree turnaround since my arrival.

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Great clientel but RepetTive

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Clinical staff is amazing. They really care and share experiences with the clients. Tech staff is spread too thin. Med line doesn't run smoothly every night. If you are willing to apply yourself and open up to your past, this place can do so much to put your life in perspective and back on track. It's a place for true recovery, and I'm thankful to have been placed here to rediscover myself.

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Needs more extra curricular activities such as kayaking, hiking, and outdoor activities. I have found and learned the tools I need in order to be sober on the outside. I have learned that the fellowship I had here is what I need on the outside to stay sober.

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I enjoyed the whole thing, everyone was really helpful, everyone really care

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The BHT Technicians the therapists were good. Also the clinical director and the alumni facilitator. the coarse schedule and preparation. Outside activities and some effectiveness of the therapists. Have more prepared groups with a clear cut message and "fun in recovery activities." Also more physical health time at the gym and holistic opportunities

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The groups were a strength. I liked the facility and I would recommend it.

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Good counseling, not enough techs, lack of feedback from techs. It was a good experience for the most part. Lack of communication between the staff on property was frustrating

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Fellowship was good, No out side contact as need it. It was a big help in my life

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Great experience over all, gives you the tools needed to stay clean and sober but ultimately recover is up to the willingness of the individual.

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Case managers are awesome. Tech staff is unorganized and doesn't tell the clients what they are doing until the last minute. Tech's are horrible drivers. The techs at property are unprofessional and rude. You have no idea what you're doing every single day. The van rides are awful

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There was an environment that allowed for healthy group bonding, a lot of the therapy ended up coming from the men in this program. There were times that the techs were really slow and there were many instances of disorganization. The program is what you make of it.

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People that care about you. The doctor googles diagnostics. I like how you get your own apartment and get to cook for yourself.

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The strenghts that the facility has is recovering addicts to also tell their recovering stories to help clients learn. The facilities weakness would be to get a little more proper training for the staff.

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The techs were really good. The doctor left a lot to be desired.The Dr. did not know enough about why I was sick and discounted my diagnosis. I felt not taken care of.

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A few caring staff were good but a few techs didn't want to take us anywhere

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Overall most of the staff was great

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Strong attendance but bad scheduling. Positive attitude . Great tools and great experience

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The therapist was good and some of the staff was very helpful and willing to help me also made it possible for me to get blood work done without insurance. Lazy techs were a drawback.

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Structure, routine, outside meetings, activities were all good. I had a great experience at this facility. I got used to going to meetings and sharing in groups.

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Counseling was a strength. leisure activities and the techs were weaknesses. I feel a lot better

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Therapist was good. Communication with clients, and organization needs to be improved. It saved my life

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The clinic was awesome, however the techs at the property were horrible. They were Very disorganized, rude and didn't follow through with request. Have the property techs retrained to be organized and compassionate.

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Making individuals aware of underlying issues that need to be addressed in order to be happy and successful in recovery. The "techs" are often unprofessional and ignorant, handling things insensitively and breaking the hippo law by discussing clients information with other clients or staff members. This treatment center is great, I am extremely grateful and I learned alot about myself, the main thing that needs to be changed is the problems with the techs.

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Groups counselors were good but there was lack of communication. Great! Learned a lot!

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Unorganized. Boring, incompetent. Don't come

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Therapists are great. Resident staff could've been better. It was fun

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Great therapy groups and Anna travers is the best!!! Some of the techs need to be retrained. I thought this was a great facility and the therapy was beneficial.

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Therapy was awesome, groups were great, everything well done and well planned. This is the place to come to if you want to get better. Has helped me tremendously

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Groups are good but Not enough one on one therapy. Suggestions for meal planning, proper eating and grocery shopping skills

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Groups were a strength. One and one time needs to be improved. Very straight forward and right to the point. Staff is as well very helpful with whatever you're in need of.

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Groups every day are the most helpful. Everyone is very supporting and friendly, and are willing to help you. No health plan. I got a scholarship to Singer Island and it was the best thing that has ever happened to me. I got most out of the groups and the ladies I was with. Everyone here actually cares and wants the best for you. But YOU have to put in the work! Thank you Singer Island!

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Great groups and facilitators, Address problems beyond just the addiction Very helpful case managers, Structured day, Good amount of strictness Website is not representative of what the facility truly looks like, Some techs are not the best drivers and are rude to clients. Not as many extracurricular activities as expected.Go to meetings at one place way too much. Mainly NA meetings and not many AA My therapist was not as involved in my recovery as I'd hoped. This facility has been very accommodating since the beginning. They helped me manage my insurance so that I'd be able to pay for treatment. I have really liked the majority of groups I've attended. I feel prepared to leave. They were really helpful in finding the right aftercare for my personal needs.

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Wholistic therapy, beach, art and music groups. Lots of clients. Warm weather in sunny south Florida

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Good support but inadequate housing and not many therapy options Not many accomadations

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It is very well organized, the overall condition of the facility is great. The staff is more than fair in all aspects. I can say that it is the nicest facility I have ever seen and would recommend this facility to anyone that asks me. The counselors are very straight and to the point and have helped me more than I can put into words. It is a place that makes you feel at ease. I love that the place has us go to narcotic anonymous meetings 6 days a week and for those who are alcoholics in the facility they are aloud to attend Alcoholics Anonymous. The clinical staff is so nice and has so much to offer in a since that they are well educated in this field and put you on a treatment plan that best fits you.

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Need more money for food. Singer Island saved my life. The staff are amazing and the facility offeres the needs of any addict who want to get clean and sober

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Staff was a strength. Cleanliness was not. Great Staff

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Staff was a good, leisure, outings need to improve. I had a good time/treatment at this facility and would recommend it to others

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Enjoyed my therapist, Enjoyed the community, felt like it was my extend family. The staff is more than willing to help you achieve your goal for recovery. Also personal makes you feel at home.

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Counseling, Case Managers , Doctors and Nursing Staff, were all strengths. Some of the techs are not nice and have attitudes. My experience was amazing ,I was taken thru this journey and at the end the gift I received was peace , and purpose

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I had the best experience ever and they helped me out tremendously.

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Positive staff and counselors, but kinda poor residential place. I enjoyed my stay.

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  • Treatment Effectiveness
  • Accommodations & Amenities
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Good counselors and techs. The residence is awful, they lied about where we stayed. I would not recommend this place.

Official Facility Response

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It is a great place the staff really care

Official Facility Response

  • Treatment Effectiveness
  • Accommodations & Amenities
  • Meals & Nutrition
Great treamtment center with family focused care.

Official Facility Response

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  • Meals & Nutrition
Staff was awesome. I felt they really cared. Organization and explaining schedule could be improved. Definitely helped me get on the right path to 12 step recovery.

Official Facility Response

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  • Accommodations & Amenities
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The staff is very personal. They take true pride and care into the clients. Many of the staff were addicts themselves so they could relate to the clients and better understand to tend to their needs. The groups we go to are awesome and the meeting locations we go to were fabulous.

Official Facility Response

  • Treatment Effectiveness
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Strengths: Many of the techs are recovering addicts themselves and they share their experience, strength and hope. The therapists are compassionate but also intuitive in that they will see through your bull. The speakers are experienced and inspirational. Weaknesses: There are two or three techs who are not recovering addicts, and therefore are not as compassionate as the other techs/often give us attitudes because they do not understand what we are going through. If you need to change your people, places and things and flourish when given some restrictions, but still have some freedoms (aka not a boot camp rehab) then Singer Island is for you.

Official Facility Response

  • Treatment Effectiveness
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Strengths: -Coordinated Events -Productive Groups -Safe & Clean. Weaknesses: -Could Use More NA/AA Education Other Then Attending Actual NA/AA Meetings. My first rehab experience, and definetly what I have been searching.

Official Facility Response

  • Treatment Effectiveness
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Groups meetings etc. were strengths of the facility. Techs on duty at night not enough protection. I got the help I needed everyone was extremely concerned and very nice

Official Facility Response

  • Treatment Effectiveness
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Strengths: 1 on 1 with therapist group lectures. Weaknesses: housing space medications helped a lot.

Official Facility Response

  • Treatment Effectiveness
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Strengths: great staff, amazing BHTs, comfortable living, strong groups and wellness options. This treatment facility has helped me so much in my recovery and has made me more confident about staying clean and sober, and positive about my future.

Official Facility Response

  • Treatment Effectiveness
  • Accommodations & Amenities
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Strengths: The groups, the therapists, the staff, the facility as a whole had many strengths. Weaknesses: Understaffed. The structure of the facility made it very easy to learn how the days went, the groups are very thorough and my therapist is amazing I can literally talk to her about anything and she gives me great advice and my case manager helped me with my after care plans all in a timely manner.

Official Facility Response

  • Treatment Effectiveness
  • Accommodations & Amenities
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The meals were fantastic and the amenities were good . Cost was a bit much. This place is an extremely good rehab center.

Official Facility Response

Im looking for a treatment center for my daughter its deugs shes addicted to. She only has minnesota care she needs rehab fast can u help

Official Facility Response

  • Treatment Effectiveness
  • Accommodations & Amenities
  • Meals & Nutrition
Strengths: Beautiful grounds, lovely food, helped me overcome my addiction, clean facility and good staff. It is simply the best there is.

Official Facility Response

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