Serenity Lane Philosophy
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Areas of Specialization
Family Program, Medical Detoxification
Rehabs.com 360 Guide
ABOUT SERENITY LANE - EUGENE
The Eugene location of Serenity Lane is one of the nonprofit organization’s nine outpatient substance abuse treatment centers in Oregon and Washington. An intensive outpatient program built on 12-step concepts, with an emphasis on family involvement, is offered as well as DUII services. Serenity Lane, founded in 1973, also operates addiction counselor training and inpatient treatment programs in Coburg, north of Eugene.
TREATMENT & ASSESSMENT
Clients in the intensive outpatient program (IOP) meet nine hours a week for 10 weeks, with morning and evening meeting times available. Individual and group counseling, educational sessions, and a weekly family session are all incorporated. Topics addressed include relapse prevention, grief and loss, skills development, PTSD, and co-occurring depression and anxiety.
Midway through the program, each client develops an autobiographical reflection on how addiction has affected their life. After completing the IOP, clients may attend a weekly recovery support group for up to one year as a part of the aftercare program included in the cost of primary treatment.
Drug testing may be required during treatment.
The treatment team includes certified alcohol and drug counselors.
ACCOMMODATIONS & AMENITIES
The Eugene center is located south of Amazon Creek in a mixed commercial and industrial neighborhood.
WHAT ALUMNI SAY
At the time of this writing, Rehabs.com has received survey feedback from 18 former clients of Serenity Lane. Some alumni provided responses specific to the detox and inpatient services offered at the Coburg facility, while others referenced the Eugene clinic.
Reviews were overwhelmingly positive. Every alum polled would recommend the program to others, including one respondent who indicated that the rehab was not like what they had expected from the facility’s marketing materials and four who reported that they relapsed following treatment. The effectiveness of treatment received an average rating of 4.5 stars out of five based on 16 responses.
One former client noted that the 12-step approach was “not for everyone” and that there was “no additional approach available.” Another wrote: “This is a very good safe place UNLESS one has a benzo dependancy,” referencing problems experienced with detoxing from anti-anxiety prescription medications.
Alumni tended to characterize staff members as respectful, supportive, and helpful, giving an average rating of 4.5 stars to the level of staff training and experience. All but one of 12 asked whether the program was worth its cost responded positively.
Another facility feature receiving favorable reviews was the physical environment. Metrics measuring general accommodations, cleanliness, and maintenance received average ratings of more than four stars.
Two weaker areas in alumni opinions were the aftercare program, which one alum particularly criticized, and opportunities for family involvement in the rehab process. Eight respondents gave this metric an average of just 3.6 stars, still a positive rating.
WHAT FRIENDS & FAMILY SAY
Feedback from 20 loved ones polled by Rehabs.com was also overall positive, but data indicated generally lower opinions than those of alumni. One in five would not recommend the program, and two rated their likelihood to recommend just three out of five stars.
Loved ones found opportunities for family involvement adequate, based on an average rating of 3.3 from 17 polled on the feature. Some commented that the program was helpful to their families.
Assessments of staff were mixed. Two characterized employees as disrespectful, although one of these also wrote: “Some staff are really good. They love recovery.” One expressed concerns about the level of staff training. Others identified the staff as a program strength, describing counselors as attentive, loving, and caring.
Two reviewers reported a need for more counseling or aftercare and another two reported that costs were too high.
WHAT STAFF SAY
The sole former employee surveyed by Rehabs.com offered several criticisms and would not recommend the program. They cited high costs, too much reliance on interns, and staff who were “out of touch with patient concerns.”
FINANCING or CONCLUSION
According to the facility’s website, most insurance plans are accepted, including Oregon’s state health plan. The cost of outpatient treatment is reported as “$4500 and up,” and some financial assistance is available for qualifying clients.
Updated April 2017
Published on May 2017
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