Shoreline Behavioral Health Services in Conway, SC

Overall Rating

(2 of 5)
Treatment Effectiveness
Accommodations & Amenities
Meals & Nutrition
2404 Wise Road
Conway SC 29526

Shoreline Behavioral Health Services Philosophy

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Areas of Specialization

Outpatient, Aftercare Support

Facility Highlights

Family Counseling
Coping Skills Development
Individual Counseling 360 Guide

Review by Contributors


Located in Conway, S.C., Shoreline Behavioral Health Services provides substance abuse treatment to adult residents of Horry County. The facility’s comprehensive offerings include DUI programs, women-only residential treatment, and co-ed outpatient treatment, along with HIV testing and education, treatment for gambling, and specialized treatment for recovering medical professionals.


Prior to enrolling at Shoreline, first-time clients undergo a comprehensive biopsychosocial assessment. This process, which may take several hours, is used to create individualized care plans.

Shoreline’s residential treatment program, the Women’s Recovery Center, is designed specifically for adult women who are at risk of losing their children to foster care. The center provides a healthy and stable environment for women as they undergo treatment and gain necessary life skills. Once participants graduate from the center, they may enroll in Shoreline’s intensive outpatient and aftercare programs for women.

Shoreline also offers co-ed outpatient treatment and aftercare. In addition to receiving individual counseling and participating in family therapy, outpatient clients attend several group sessions each week. These meetings focus on addiction education, recovery, and relapse prevention. Aftercare clients meet less frequently (typically once per week) and focus mainly on long-term strategies for maintaining sobriety.


Shoreline is accredited by the South Carolina Department of Health and Environmental Control and has been awarded the highest level of accreditation from the Commission on Accreditation of Rehabilitation Facilities (CARF). The facility employs administrative staff, counselors, prevention staff, and financial coordinators. There does not appear to be medical staff on site or employed by the facility.


There is currently no information provided on the facility's website or otherwise regarding its living arrangements and related offerings. However, one family member polled by gave the facility a five out of five stars rating for accommodations while a different friend of a client at the facility gave them a three out of five stars rating for cleanliness.


At the time of this writing, two loved ones have been polled by One anonymous respondent of a friend who received treatment at the facility indicated that the client stayed at the facility for 61 to 90 days. The respondent did keep in regular contact with the client during treatment but did not play an active role in the client’s treatment and did not visit the client while in treatment as they were unable to visit due to other restrictions.

The respondent gave the facility three out of five stars for all categories polled on including: accommodations, cleanliness, counseling options, staff support, quality of addiction treatment, quality of mental health treatment, and staff qualifications.

Another family member of a client who received treatment at the facility was polled by The anonymous respondent gave the facility three out of five stars for the facility’s meals & nutrition and two out of five stars for the facility’s treatment effectiveness and accommodations. The respondent strongly agreed when asked if the facility was clean and well-maintained; if there were many counseling options to choose from depending on the client’s preference; if the facility staff were experienced and well-trained; and if he/she would recommend this facility to a friend or loved one who was considering rehab.

She also agreed when asked if the treatment plan was affordable and/or payment plans, scholarships, or financial assistance were made available; if family and loved ones were able to participate in treatment through facility programming; and if the facility was adequately equipped and staffed to treat co-occurring mental health problems in addition to substance use disorders.

“I was treated with a lot of respect and great care,” she wrote. “The staff treat everyone great and did not talk down to anyone.They was a lot of help to me and my family..”


Shoreline is a nonprofit organization and offers sliding scale fees to clients who qualify. Medicaid and some insurance plans are also accepted.

Updated March 2017

Published on March 2017

User Reviews

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  • Treatment Effectiveness
  • Accommodations & Amenities
Would not reccommend this facility to anyone who has drug or alcohol issues

  • Treatment Effectiveness
  • Accommodations & Amenities
This Facility is part of the state. It claims its independent. Tries to strong arm people who cant pay there fees...Corrupt. You have to pay to play with these idiots. Fine help for your problems somewhere else

  • Treatment Effectiveness
  • Accommodations & Amenities
  • Meals & Nutrition
Staff is well eduacted. They can use more staff and rooms. I was treated with a lot of respect and great care, The staff treat everyone great and did not talk down to anyone.They was a lot of help to me and my family.

  • Treatment Effectiveness
  • Accommodations & Amenities
Insufficient staff to client ratio; long waits; limited treatment

  • Treatment Effectiveness
  • Accommodations & Amenities
  • Meals & Nutrition
Gave me some tools but needed more help.

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