South Arkansas Regional Health Center in El Dorado, AR

Overall Rating

(5 of 5)
Treatment Effectiveness
Accommodations & Amenities
Meals & Nutrition
715 North College
El Dorado AR 71730

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Rehabs.com Editorial Review

Review by Rehabs.com Contributors

ABOUT SOUTH ARKANSAS REGIONAL HEALTH CENTER

Established in 1967, South Arkansas Regional Health Center is a private, not-for-profit community mental health center serving six rural counties (Calhoun, Columbia, Dallas, Nevada, Ouachita, and Union) in southern Arkansas. Through its seven locations, including the main El Dorado facility, the center offers partial hospitalization and outpatient substance abuse programs for youth, adults, and the elderly, as well as those with dual-diagnosed mental health disorders. Crisis intervention services and a variety of psychological assessments are also offered, however, detox is not available through the center.

TREATMENT & ASSESSMENT

Upon entry into one of the center’s programs, a counselor is selected based on an individual’s needs and the counselor and individual determine the most beneficial services and develop an individualized treatment plan.

The staff at South Arkansas receives regular training to make sure they are up to date on the latest evidence-based treatments. While the facility’s website does not detail these specific evidence-based therapies, they are delivered in the form of individual, group, family, and marital counseling designed to increase decision-making and social skills.

In addition to therapy, the center provides case management and psychiatric services, as well as public education. They also offer an intensive day program called West Grove Academy for youth in the El Dorado school system.

STAFF CREDENTIALS

Staff at the center consists of psychiatrists, psychiatric nurses, social workers, licensed psychologists, occupational therapists, case managers, and licensed professional counselors.

WHAT ALUMNI SAY

Currently, Rehabs.com has received no reviews from alumni of this facility, however, the facility’s unofficial Facebook page includes two three-star reviews and a one-star review, all posted three years ago.[1] These reviews included all locations and did not include commentary to explain why mediocre and low ratings were given.

WHAT FRIENDS & FAMILY SAY

Reviews from family and friends of alumni are also limited, however, two loved ones surveyed by Rehabs.com had positive impressions of this facility. Both gave the highest possible rating of five stars for treatment effectiveness, as well as four- and five-star ratings for staff experience, counseling options, and the ability to treat co-occurring disorders.

In commentary, they had only positive feedback on the treatment staff. “Has a strong staff that are well educated in the field of alcohol/drug abuse,” one anonymous loved one wrote. The other wrote “Great counselor.”

While loved ones generally approved of the center at the time of this writing, survey data showed a few weaknesses. Both loved ones indicated holistic options were lacking with two out of five stars and one felt the level of family participation could be improved.

WHAT STAFF SAY

While Rehabs.com has not received any staff reviews at the time of this writing, six reviews on Glassdoor yielded an average rating of four out of five stars.[2] This includes reviews for all El Dorado and Camden, Ark. facilities. Current and former employees commented on excellent teamwork among co-workers and quality care for clients. “There is a camaraderie within the coworkers as well, that make a terrific team for giving that care,” one staff member wrote.

One of the few negative comments came from a staffer who, like others, appreciated their co-workers, but felt management could be better. “Great group of co-workers. However, I do recommend management being cleaned up. Management has very poor attitudes,” the staff member wrote.

FINANCING

South Arkansas Regional Health Center accepts most insurance plans, including Medicaid and Medicare, and self-pay fees are based on a sliding-fee scale.

Published February

  1. https://www.facebook.com/pages/South-Arkansas-Regional-Health-Center/204326636260246

  2. https://www.indeed.com/cmp/South-Arkansas-Regional-Health-Center/reviews

Published on April 2017

User Reviews

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  • Treatment Effectiveness
  • Accommodations & Amenities
  • Meals & Nutrition
Has a strong staff that are well educated in the field of alcohol/drug abuse They can only accomodate 30 clients at a time! I happen to know the staff all very well, work with them as a speaker for the clients, and believe they do all they can to make the clients safe, comfortable, and recover from their addictions

  • Treatment Effectiveness
  • Accommodations & Amenities
  • Meals & Nutrition
Great counselor. IT was the most helpful place

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