Sundance Behavioral Resources in Salt Lake City, UT

Overall Rating

(5 of 5)
Treatment Effectiveness
Accommodations & Amenities
Meals & Nutrition
845 East 4800 South
Salt Lake City UT 84107

Sundance Behavioral Resources Philosophy

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ABOUT SUNDANCE BEHAVIORAL RESOURCES

Surrounded by mountains and located about eight miles south of Salt Lake City, Utah in the town of Murray, SunDance Behavioral Resources provides outpatient services to children, teens, and adults. Surrounded by mountains, this private practice offers medication management as well as psychotherapy and psychiatry services to residents living in Salt Lake Valley.

TREATMENT & ASSESSMENT

According to the facility’s website, clients can determine whether or not outpatient care is right for them with just one consultation. The facility takes appointments during the day with some evening openings. Individuals undergo an initial evaluation with a counselor who will discuss possible courses for treatment. Clients may continue to see the same counselor or be referred to a specialist or medical doctor.

SunDance offers counseling to individuals of any age as well as to couples and families. Treatment is available for a wide range of mental health issues such as phobias, obsessive-compulsive disorder (OCD), eating disorders, schizophrenia, borderline personality disorder, post-traumatic stress disorder (PTSD), and other mood disorders. Clients can also seek help for gender and sexuality issues, anger management, domestic abuse, and addiction.

STAFF CREDENTIALS

Clients are treated by a team of therapists and psychiatrists who specialize in treating various mental health disorders and age groups.

WHAT ALUMNI SAY

One former SunDance client reported an overall positive experience and wrote that the program “Really helped me out.” This anonymous alum also gave four- and five-star ratings for counselors’ level of training, respect, and availability and gave solid 5-star ratings for holistic offerings, connectivity, and cleanliness of the rehab center.

Reviews elsewhere online are mixed. Many former clients complained about bad customer service. On Google, where 10 respondents gave an overall 3.2-star rating, Jennifer wrote: “After waiting 2 months for a response from them, I never got a call from this place.”[1]

Similar issues with communication were expressed by Melanie who also wrote to Google: “I will never return to this office. Had this been a suicidal client calling… the patient would have reached out appropriately and then would have been turned away. Dangerous for those who really need help.”

Many respondents also had negative things to say about staff who spoke to them over the phone. “She was one of the rudest people I’ve ever had the displeasure of speaking with, abrupt responses, snarky remarks, condescending tone…” Jessica told Google. This same reviewer went on to talk about the counselor she met and said, “I did genuinely enjoy her and her desire to understand. She made me feel ‘safe’ and was easy to talk to.” Regardless, this alum felt the facility only deserved one out of five stars.

Cherri iterated similar feelings about the counselors on Google but gave a 5-star rating and said, “The therapist I see listens… They put you at ease, and treat you like… well, like we all should be treated.”

Contradictory to accusations of poor customer service, an anonymous alum reported a positive experience and wrote to Yellowpages.com: “The office staff is amazing and has gone the extra mile for me many a time.”[2]

WHAT FRIENDS & FAMILY SAY

Rehabs.com has not received feedback from any loved ones of former clients at the time of this writing, but a parent who gave just one out of five stars wrote to Google: “My autistic son was denied therapy… She had him on speaker phone telling me she couldn’t treat him because of his autism. Now how do you think this possibly helped his depression in any way?”

FINANCING

SunDance accepts all major insurance for mental health and offers reduced rates for those who choose self-pay.

Published January 2017

  1. https://goo.gl/x12iEg

  2. http://www.yellowpages.com/salt-lake-city-ut/mip/sundance-behavioral-resources-3851235

Published on January 2017

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