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ABOUT THE RECOVERY CENTER
Formally known as the Referral Center, the Recovery Center of Oklahoma City, Okla. provides of full continuum of treatment programs for adults struggling with chemical dependency and co-occurring mental health concerns. The facility provides a residential program, outpatient programs, and a medication-assisted treatment (MAT) program for opioid dependency. If necessary, the Recovery Center also offers both on-site and ambulatory medical detoxification services.
TREATMENT & ASSESSMENT
Before beginning treatment, clients participate in an initial assessment to determine the most appropriate level of care, which is based on the American Society of Addiction Medicine’s (ASAM) placement criteria. According to the facility’s website, the Recovery Center is one of the only private facilities in the region that admits clients 24 hours per day. If detoxification is necessary, the facility medically oversees the process to minimize discomfort utilizing medications and other therapeutic approaches. Typically, the detoxification process takes an average of 10 days.
If a client requires supervision and structure during early recovery, they may be referred to the center’s residential program. The Recovery Center utilizes a range of evidence-based treatment approaches to treat its clientele. According to the facility’s website, residential treatment consists of a minimum of 24 weekly hours of programming. Clients participate in individual, group, and family counseling sessions, as well as attend self-help support meetings, such as 12-Step. Recreational activities and skill-building workshops are also incorporated into treatment. Clients with a co-occurring mental health disorder may also receive ongoing medication management.
Outpatient programs also consist of individual, group, and family counseling sessions, as well as case management and aftercare planning. If necessary, wellness services, such as HIV testing and education is also available. In addition to therapeutic outpatient programs, the Recovery Center also facilitates medication-assisted treatment (Suboxone) for individuals struggling with opioid dependency. Suboxone is an evidence-backed addiction medication proven-effective in controlling opioid cravings and minimizing the discomfort of withdrawal. Outpatient services are available from 8 a.m. to 8 p.m. on weekdays while weekend hours are available by appointment.
The Recovery Center is CARF-accredited and employs a multidisciplinary staff comprised of licensed physicians, nurses, drug and alcohol counselors (LADC), licensed professional counselors (LPC), peer recovery support specialist (PRSS), case managers, and recovery technicians.
ACCOMMODATIONS & AMENITIES
The 48-bed facility features a unit for detoxification and separate unit designated for individuals enrolled in the residential facility. Although information is limited concerning the facility’s living arrangements and amenities, two alumni polled by Rehabs.com at the time of this writing gave ratings of four and five out of five stars for the facility’s overall accommodations.
WHAT ALUMNI SAY
The two alumni polled by Rehabs.com praised most areas of treatment. One anonymous alum, who ultimately enrolled into the facility’s Suboxone maintenance program, gave a perfect five-star rating for the effectiveness of the facility’s group counseling and a four-star rating for the treatment staff’s training. “This facility was staffed by ex-addicts for the most part. These are the folks, I think, that are best suited to help other addicts…” the alum wrote. “Had I not gone to TRC I would never have found the doctor that ultimately prescribed Suboxone to me.” The other alum provided no commentary.
Feedback sourced from secondary review sites supported these positive opinions. At the time of this writing on Google, 25 individuals gave the facility an average rating of 4.2 out of five stars. Many alumni cited the facility’s staff and its effective detox services as facility strengths. “They have a wonderful staff that can relate to you and actually truly care,” representative reviewer Hannah wrote.
Additionally, on the facility's Facebook page, which it may be able to edit, there are 20 ratings to date that average 4.5 out of five stars. While most reviewers gave positive feedback praising the program for saving their lives, a couple were not pleased, including Jamie who gave one star and wrote: "Trying to get into this place when you have insurance, is a joke."
WHAT FRIENDS & FAMILY SAY
Although Rehabs.com has yet to receive feedback from loved ones at the time of this writing, Google reviewers revealed mixed opinions among family members. “Saved my husband's life,” Katherine, a representative reviewer, wrote; however, one sibling reported that the facility was unequipped to provide detoxification services for their pregnant family member.
On Facebook, though, Bren noted that her loved one "was carelessly misdiagnosed by a part time doctor as having a bronchial infection, then was sent in a cab ALONE to the hospital to get an actual diagnosis of a nasty case of pneumonia." She added, "The staff then tells him to keep it a secret from the other patients (while he is contagious)," and also noted that her family was not promptly informed.
WHAT STAFF SAY
Rehabs.com has yet to receive employee reviews of the facility, however, secondary sources revealed one positive employee opinion. On Yellowpages.com, 10 individuals gave the facility an average rating of three out of five stars, indicating a moderately critical opinion of the facility. However, representative reviewer David wrote: “TRC is a great place to work. The staff are all very caring and dedicated to helping people overcome addictions.”
The Recovery Center accepts a wide range of insurance plans, including Blue Cross Blue Shield, Value Options, United Healthcare, and Cigna. The facility also offers a sliding fee scale for under- or uninsured clientele, based on the individual’s ability to pay.
Published on September 2017
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