WestCare Nevada in Las Vegas, NV

Overall Rating

(3.6 of 5)
Treatment Effectiveness
Accommodations & Amenities
Meals & Nutrition
401 S Martin Luther King Blvd
Las Vegas NV 89106

WestCare Nevada Philosophy

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Areas of Specialization

Holistic Therapy, Family Program

Facility Highlights

Individual Counseling
Education
Group Counseling

Rehabs.com 360 Guide

Review by Rehabs.com Contributors

ABOUT WESTCARE NEVADA

The WestCare Foundation is a national nonprofit organization that provides health care in multiple states across the country. Through facilities in Las Vegas and surrounding areas, WestCare Nevada helps individuals struggling with substance abuse through services including medically-monitored detox, residential treatment, outpatient care, and sober living. This center specializes in hard-to-treat clients, including co-occurring disorders and those involved in the criminal justice system. The facility has programs for men, women, veterans, and adolescents.

TREATMENT & ASSESSMENT

WestCare programs are evidence-based and utilize a client-centered approach. The Las Vegas Community Triage Center and Reno Community Triage Center (CTC) provide medically-monitored detox services to adult men, women and veterans. Once their withdrawal symptoms are managed, clients receive a discharge plan, which may include services at the organization’s other facilities.

Two Community Involvement Centers – Las Vegas and Pahrump – provide intake and assessment, an intensive outpatient program (IOP), and standard outpatient program (OP). Treatment is gender-specific and utilizes the evidence-based MATRIX Model. Group counseling focuses on changing negative behavior patterns, teaching effective coping and decision-making skills, and building a supportive network.

For those who require more structure and intensive programming, the organization runs multiple residential facilities that provide gender-specific treatment for men, women, pregnant and postpartum women, and veterans. Inpatient treatment is founded in 12-Step principles and includes individual counseling, group counseling, relapse prevention, and education. Specialized sessions address topics such as trauma and parenting skills.

The organization offers dedicated programs for adolescents. These include a 24/7 crisis hotline, emergency shelter and detox services, prevention services, street outreach, residential and outpatient substance abuse treatment, and transitional living.

STAFF CREDENTIALS

According to the facility’s website, the team comprises psychiatrists, nurses, social workers, and case managers who work under the supervision of a medical director.

ACCOMMODATIONS & AMENITIES

The organization’s website provides few details about its residential facilities, but the 12 individuals (alumni, loved ones, staff) surveyed by Rehabs.com gave accommodations and amenities an average rating of 3.5 out of five stars.

WHAT ALUMNI SAY

The eight alumni polled by Rehabs.com at the time of the writing provided mainly positive feedback. Of the eight respondents, five awarded high four and five stars to overall effectiveness of the program or 4.25 stars, on average. They provided low average ratings for holistic offerings (1.9 stars), the connectivity/visitor policy (2.4 stars), and the opportunities for exercise and leisure (2.75 stars).

The alumni gave higher average ratings for the counseling options (three stars) and cleanliness (3.9 stars).

Many praised the staff, notably the counselors. An anonymous reviewer told Rehabs.com about the “Great Counselor’s” and added: “They make you feel welcome and not like you are a disgrace to the outside world and that your life does mean something.” Other high ratings included the staff’s level of experience and the center’s affordability. “Good for someone with limited resources and needs to get help,” another alum wrote, emphasizing the facility’s straightforward, no-frills approach.

Another anonymous alum wanted Rehabs.com to know: “They helped me get clean,” but considered “lack of space” a weakness. Another reviewer summed up their experience as “it works,” but offered “I think a lack of funding is the biggest problem.” And Chris listed the following weaknesses: “No smoking, not many programs, close minded.”

WHAT FRIENDS & FAMILY SAY

The three loved ones polled by Rehabs.com at the time of this writing shared mainly negative feedback. Denise told Rehabs.com there is “not enough councceling” and added: “They tried, but don’t seem like staff was qualified enough.”

An anonymous respondent commented: “Clean facility, staff firm but fair, organized” and noted “visitors need more access.” In a representative review, another loved one wanted Rehabs.com to know: “The rate of success is low and even though this place is not expensive it is not worth it.”

WHAT STAFF SAY

To date, one staff member has been polled by Rehabs.com. This respondent felt WestCare offers “good programs for recovery.” When asked about weaknesses, they wrote there were “too many patients” and the facility needed to give “more individual care.”

FINANCING

The center currently provides no information on its website regarding costs; however, the eight individuals polled by Rehabs.com on the facility’s affordability rated it an average 3.75 out of five stars.

Updated April 2017

Published on June 2017

User Reviews

Review this Center

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  • Accommodations & Amenities
  • Meals & Nutrition
clean facility, staff firm but fair, organized. visitors need more access treatment of patient requires more time than patient believes, program works well if patient fully accepts it

  • Treatment Effectiveness
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Strengths: Group meetings. Location. Staff help .Weaknesses: Phone calls Good location helpful counselors

  • Treatment Effectiveness
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Great Counselor's but food was not the best. They make you feel welcome and not like you are a disgrace to the outside world and that your life does mean something.

  • Treatment Effectiveness
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  • Meals & Nutrition
Good programs for recovery. Too many patients more individual care needed. It was a very good experience for me and helped me get my life back.

  • Treatment Effectiveness
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  • Meals & Nutrition
Free, easy to enroll. No smoking, not many programs, close minded. It's designed to detox and place users in long term recovery houses and give guidance.

  • Accommodations & Amenities
  • Meals & Nutrition
If they offer you to meet in groups, do it. If they offer you to go to therapy do it. Not enough councceling. No help as to what to do when they get out.

  • Treatment Effectiveness
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  • Meals & Nutrition
Good program but unorganized

  • Treatment Effectiveness
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It works. I think a lack of funding is the biggest problem, alao so the time you have to wait on their waiting list. It helped me quit herion.

  • Treatment Effectiveness
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  • Meals & Nutrition
Worth the cost but needs more connectivity.

  • Treatment Effectiveness
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location and staff were good but too small. Good for someone with limited resources and needs to get help

  • Treatment Effectiveness
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Medications offered was a strength. Lack of space was a weakness. They helped me get clean

  • Treatment Effectiveness
  • Accommodations & Amenities
  • Meals & Nutrition
It is not expensive. The staff seem hard and uncaring and want to get patients out quickly. I think if you really care about helping someone you love this place is not it. The rate of success is low and even though this place is not expensive it is not worth it. You really should find a way to get insurance and find a better place.

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