WestCare Nevada Philosophy
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Areas of Specialization
Holistic Therapy, Family Program
Rehabs.com 360 Guide
ABOUT WESTCARE NEVADA
The WestCare Foundation is a national nonprofit organization that provides health care in multiple states across the country. Through facilities in Las Vegas and surrounding areas, WestCare Nevada helps individuals struggling with substance abuse through services including medically-monitored detox, residential treatment, outpatient care, and sober living. This center specializes in hard-to-treat clients, including co-occurring disorders and those involved in the criminal justice system. The facility has programs for men, women, veterans, and adolescents.
TREATMENT & ASSESSMENT
WestCare programs are evidence-based and utilize a client-centered approach. The Las Vegas Community Triage Center and Reno Community Triage Center (CTC) provide medically-monitored detox services to adult men, women and veterans. Once their withdrawal symptoms are managed, clients receive a discharge plan, which may include services at the organization’s other facilities.
Two Community Involvement Centers – Las Vegas and Pahrump – provide intake and assessment, an intensive outpatient program (IOP), and standard outpatient program (OP). Treatment is gender-specific and utilizes the evidence-based MATRIX Model. Group counseling focuses on changing negative behavior patterns, teaching effective coping and decision-making skills, and building a supportive network.
For those who require more structure and intensive programming, the organization runs multiple residential facilities that provide gender-specific treatment for men, women, pregnant and postpartum women, and veterans. Inpatient treatment is founded in 12-Step principles and includes individual counseling, group counseling, relapse prevention, and education. Specialized sessions address topics such as trauma and parenting skills.
The organization offers dedicated programs for adolescents. These include a 24/7 crisis hotline, emergency shelter and detox services, prevention services, street outreach, residential and outpatient substance abuse treatment, and transitional living.
According to the facility’s website, the team comprises psychiatrists, nurses, social workers, and case managers who work under the supervision of a medical director.
ACCOMMODATIONS & AMENITIES
The organization’s website provides few details about its residential facilities, but the 12 individuals (alumni, loved ones, staff) surveyed by Rehabs.com gave accommodations and amenities an average rating of 3.5 out of five stars.
WHAT ALUMNI SAY
The eight alumni polled by Rehabs.com at the time of the writing provided mainly positive feedback. Of the eight respondents, five awarded high four and five stars to overall effectiveness of the program or 4.25 stars, on average. They provided low average ratings for holistic offerings (1.9 stars), the connectivity/visitor policy (2.4 stars), and the opportunities for exercise and leisure (2.75 stars).
The alumni gave higher average ratings for the counseling options (three stars) and cleanliness (3.9 stars).
Many praised the staff, notably the counselors. An anonymous reviewer told Rehabs.com about the “Great Counselor’s” and added: “They make you feel welcome and not like you are a disgrace to the outside world and that your life does mean something.” Other high ratings included the staff’s level of experience and the center’s affordability. “Good for someone with limited resources and needs to get help,” another alum wrote, emphasizing the facility’s straightforward, no-frills approach.
Another anonymous alum wanted Rehabs.com to know: “They helped me get clean,” but considered “lack of space” a weakness. Another reviewer summed up their experience as “it works,” but offered “I think a lack of funding is the biggest problem.” And Chris listed the following weaknesses: “No smoking, not many programs, close minded.”
WHAT FRIENDS & FAMILY SAY
The three loved ones polled by Rehabs.com at the time of this writing shared mainly negative feedback. Denise told Rehabs.com there is “not enough councceling” and added: “They tried, but don’t seem like staff was qualified enough.”
An anonymous respondent commented: “Clean facility, staff firm but fair, organized” and noted “visitors need more access.” In a representative review, another loved one wanted Rehabs.com to know: “The rate of success is low and even though this place is not expensive it is not worth it.”
WHAT STAFF SAY
To date, one staff member has been polled by Rehabs.com. This respondent felt WestCare offers “good programs for recovery.” When asked about weaknesses, they wrote there were “too many patients” and the facility needed to give “more individual care.”
The center currently provides no information on its website regarding costs; however, the eight individuals polled by Rehabs.com on the facility’s affordability rated it an average 3.75 out of five stars.
Updated April 2017
Published on June 2017
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