Addiction Recovery Care Association, Inc. in Winston Salem, NC

Call (336) 784-9470 to Contact Addiction Recovery Care Association, Inc.

Overall Rating

(3.8 of 5)
Treatment Effectiveness
Accommodations & Amenities
Meals & Nutrition
1931 Union Cross Road
Winston Salem NC 27107

Addiction Recovery Care Association, Inc. Philosophy

Addiction Recovery Care (ARCA) offers clients the opportunity to create a new beginning for themselves. The residential drug and alcohol treatment center knows that the road to recovery isn’t easy, but also knows that anyone can recover from addiction if they have the desire and the proper tools. ARCA combines innovative treatment methods with time-tested 12-Step principles to provide effective care that’s focused on self-discovery, responsibility, personal growth and accountability.

Areas of Specialization

  • Medical Detoxification
    Drugs and alcohol have widespread effects throughout your body, including but not limited to the addiction and/or physical/psychological dependence that develops with substance abuse over time. Many organ systems are affected by addiction and will react to withdrawal. The term “medical detoxification” means that there is a trained and licensed medical professional onsite to monitor your vital signs and protect your physical and emotional health as your body goes through withdrawal.

  • Family Program
    Research shows that the odds of successful, sustained recovery from addiction are far higher when family members and loved ones are involved in treatment. Drug and alcohol addiction often have genetic roots, whether related to substance abuse, mental illness or both. Family dynamics also play a role and, often, family members are the first to realize a loved one has developed an addiction. Also, it’s important for family members to understand and embrace the lifestyle changes that are required to sustain recovery.

Facility Highlights

Licensed by NC DHHS

Highly Regarded Family Program

CARF Accredited

Rehabs.com 360 Guide

Review by Rehabs.com Contributors

ABOUT ADDICTION RECOVERY CARE ASSOCIATION, INC.

Addiction Recovery Care Association Inc. (ARCA), located in Winston-Salem, N.C., offers residential treatment and medically-managed detox to adults seeking treatment for substance abuse and co-occurring disorders. ARCA is one of North Carolina’s 184 private, non-profit agencies and has been in existence for over 40 years.

TREATMENT & ASSESSMENT

ARCA accepts adults that have been diagnosed with substance abuse disorder and co-occurring disorders. However, there are specific conditions that disqualify clients from participating. Clients with psychiatric disorders, medical conditions requiring constant attention, histories of violent or aggressive behavior, and registered sex offenders are not eligible to receive treatment at ARCA. Also, the facility only accepts willing clients, and no forced treatment referrals are accepted. To enter the program, clients apply in person with an admissions representative who will coordinate the process.

The facility’s treatment program follows the 12-Step method, which is available at 69.5 percent of North Carolina’s facilities. Most clients in the detox program remain in treatment for three to five days. The length of the residential treatment program varies, but begins at a minimum of fourteen days. This makes ARCA one of North Carolina’s 25 short-term treatment programs.

Clients receiving detox services receive medication management and administration as well as 24-hour observation. The detox program is available for clients with dependencies on alcohol, benzodiazepines, and other sedatives, heroin, and opioids.

In the residential treatment program, clients receive individual and group therapy, cognitive behavioral therapy (CBT), motivational interviewing (MI), and music therapy. The facility routinely hosts community guest lectures in order to provide educational and motivational help to clients.

Families are included in the treatment program through weekly multi-family therapy and family education groups. The facility also has bilingual counselors available for Spanish-speaking clients and offers post-discharge resources such as physicals and aftercare referrals for clients who successfully complete the program.

STAFF CREDENTIALS

The treatment team at ARCA includes an executive director, a clinical supervisor, a facilities manager, a finance administrator, physicians, nurses, and other support staff. The staff to client ratio is 3:1. The facility is one of the 207 facilities (43.9 percent) in the state that are accredited by CARF.

ACCOMMODATIONS & AMENITIES

The facility offers 67 beds for adults ages 18 and older. Meals are provided on-site starting at 7:30 a.m. and clients are expected to be in their rooms for bedtime by 11:00 p.m. Participants in ARCA’s residential program are required to complete chores as a part of their stay, as well as homework assignments and recreational activities. Each day ends with an on-site Alcoholics Anonymous (AA) or Narcotics Anonymous (NA) meeting. Clients at ARCA are not allowed to have visitors, but are able to use the phone during free periods. Clients can also send and receive mail.

WHAT ALUMNI SAY

At the time of this writing there have been eight alumni polled by Rehabs.com about ARCA. The reviews were mostly positive, and six of the eight reviewers said they would recommend ARCA to friends or family members seeking treatment. When asked about strengths of the facility, many alumni commented that the staff and counselors are knowledgeable and seemed to truly care about clients.

One alum said a strength was that ARCA was helpful to uninsured clients. When asked to comment on facility weaknesses, two alumni felt that the facility could improve the staff to client ratio. Another alum said they believed the program is too short, and one said the facility is “older” and “not fancy.”

“I was terrified at first but the first night the nurses were super sweet and checked on me a lot...It's take a couple days to get used to but it was a good place to start recovery,” wrote one anonymous reviewer.

Holistic Offerings: 2.13/5
Affordability: 4.7/5
Counseling Options: 3.7/5

On Google, Addiction Recovery Care Association Inc earned an average of 3.3 out of five stars from 22 reviews to date.[1] Alumni feedback was mostly positive with specific notes about the coping skills they learned, “wonderful food,” and staff. Some negative feedback was given for specific staff members and some individuals noted difficulty communicating with the facility.

WHAT FRIENDS & FAMILY SAY

At the time of this writing there have been seven friends and family members of clients polled by Rehabs.com about ARCA. Overall they gave the facility average ratings, with three of the seven reviewers saying they would recommend ARCA to others.

Several loved ones commented that they felt the program should be longer, with one reviewer writing, “They do not keep the patient long enough...To many patients leave before they are any close to being off the drugs of choice to be successful.”

One loved one of a client wrote that a strength of the facility was that they provide counseling for family members as well as clients. They said the facility could improve upon the number of classes and activities offered, saying clients have too much free time. Another reviewer wrote that the facility is “old and dated.”

Affordability: 4.4/5
Facility Cleanliness and Upkeep: 3.86/5
Family Participation: 3.86/5

FINANCING

The cost of treatment at ARCA is $8,350 for a five day detox and a fourteen day residential stay. The facility accepts insurance including Blue Cross Blue Shield, Cigna, Aetna, United Health, and Med Cost. Financial assistance is available through state and local programs. Clients can also partner with managed care organizations and healthcare lenders to fund treatment.

[1] GoogleReviews

Published on December 2018

User Reviews

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Needed this place twice. Was welcomed with open arms both times. Great staff, helpful and understanding. Informative classes a nd programs. Saved my life !! Always be grateful.

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it was decent but needed more approaches. they treatment

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This is a life changing facility. After many failed attempts a family member came here and the classes and meetings changed their life. Group meetings, family meetings each week along with private family sessions. They helped our family to understand addiction and helped our family member to understand how to quit and how to stay clean. Our whole family left with the tools we needed to help our family member to succeed in life. Thank you

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This facility accepts folks with or without insurance(or a means to pay) So you see all walks of life there. It is an old air force base facility. So its not that fancy but it is one of the most effective programs in the state.

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The state of North Carolina should investigate and stop funding this useless facility. The staff will provoke you... They get state aid for each person that qualifies and I feel that they do there best to make sure you leave early. This is a money making privately held facility that... is only concerned with profit. There are no classes or meetings on the weekends. NOTHING. Just sit around and wait every minute out until Monday. No weekend visitation or allow anyone to resupply your personal items. Weekdays only and at very tight specific times which makes them almost impossible to comply with. There needs to be a thorough investigation into the facility. With all of the people who need help it is a shame that this facility simply spits them out as quickly as they can make them quit, just to collect another payment from the state for the next poor soul. Its a shame. What a waste. This is my opinion and I will be surprised if it is posted. Actually I'll be shocked if it's posted.

Official Facility Response

This review falsely states that ARCA "makes money" off clients. Many of our clients are here through state funding(if they are indigent or cannot afford treatment) However, ARCA is only paid for the actual time the clients are here. ARCA is a 501 c 3 non profit organization. ARCA is CARF Accredited and Licensed by the State. ARCA is audited regularly. ARCA supplies personal items if clients dont have them. ARCA allows personal drop off of items Monday through Friday 9am-4pm.

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Helpful non insured patients. Nurses should respect more the disease a client is trying to fix. Should be more activities for patients. They help as much as they can but need to be more one on one with individuals.

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The only area thing I would change is the length of the program. It's a two week program with an additional week if detox is needed. It's just not long enough for an entrenched addict. I think they have a great little program with wonderful staff. It's just too short.

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Counselors are awesome. Need to improve visitation. It was what I needed and they help with after care plans

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Brings in outside aa meetings. Facility is old and dated. Helped my friend get sober

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Monitoring the clients and sticking to the rules was a strong point. Some of the staff were unfriendly. I was terrified at first but the first night the nurses were super sweet and checked on me a lot. After the detox part I spend 14 dAys going to treatment classes and sticking to a stick schedule. At first all I wanted to do with as go home, but at the end I wanted to stay there. It's take a couple days to get used to but it was a good place to start recovery.

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Overall a good program

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Well trained staff that cared about the clients. Too many people and not enough staff. Low funding caused a quick turnover. It seemed unless you were a danger to yourself, once they had you detoxed, they wanted to toss you out and give you outpatient treatment. More funding would greatly help

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I was a client back in 2008. ARCA helped me when no one else would. The staff provided me with what I needed to get my life back on track. I've been sober for over 6 years now.

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my sister was there for 6 months and she did great for a while ,now shes back on crack

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The treatment was great and the friendliness never ends

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The program is good but it should be longer

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The facility's counselors are very knowledgable in their profession. The program is only 14 days. In the two weeks I was there, it taught me many tools to stay clean. The staff were very professional.

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