Advocate Good Samaritan Hospital in Downers Grove, IL

Call (630) 275-6000 to Contact Advocate Good Samaritan Hospital

Overall Rating

(4.3 of 5)
Treatment Effectiveness
Accommodations & Amenities
Meals & Nutrition
3815 Highland Avenue
Downers Grove IL 60515

Advocate Good Samaritan Hospital Philosophy

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Rehabs.com 360 Guide

Review by Rehabs.com Contributors

ABOUT ADVOCATE GOOD SAMARITAN HOSPITAL

Located in Downers Grove, Illinois, the Advocate Good Samaritan Hospital’s behavioral health center focuses on treatment for patients struggling with substance use disorder and co-occurring mental health disorders. The facility admits adult men and women, and is one of 235 treatment facilities in the state (about 35 percent) to provide specialized treatment for individuals with a dual diagnosis. Treatment options include short-term inpatient care, outpatient (including a partial hospitalization program), crisis stabilization, and ongoing recovery support groups.

TREATMENT & ASSESSMENT

The facility’s approach to dual diagnosis references evidence-based practices. The inpatient program uses short-term hospital care to stabilize patients and begin long-term care treatments. The partial hospitalization program (PHP) offers a well-planned daytime schedule to support treatment and healthcare management activities while allowing clients to return home at night. It is also used to transition patients out of inpatient services.

Following a comprehensive psychiatric assessment, the facility also offers outpatient therapy services in group or individual settings. Treatment includes individual, marriage, group, and family therapy, as well as transcranial magnetic stimulation (TMS).

A Caregiver’s Support Group assists those, on an outpatient basis, that face issues related to caring for an elderly patient.

STAFF CREDENTIALS

The treatment team includes psychiatrists, nurses, and care managers, as well as social workers, counselors, occupational therapists, activity therapists, and chaplains.

ACCOMMODATIONS & AMENITIES

The hospital-based program provides inpatient clients with straightforward rooms featuring temperature controls, support call systems, and in-room device controls such as those for beds and televisions. Cleaning and maintenance is handled by the facility’s staff on a daily basis. Rooms also have phones with outside lines to communicate directly with outside callers.

WHAT ALUMNI SAY

While Rehabs.com has not yet received any reviews from this facility’s alumni, Advocate Good Samaritan Hospital as a whole earned an average rating of three out if five stars based on 65 Yelp reviews[1], and 1.8 out of five stars based on five Facebook reviews.[2] Comments were mixed -- satisfied former patients described the facility as well-run and the staff and as helpful and compassionate. Unhappy alumni reported long ER wait times and poor customer service.

WHAT FRIENDS & FAMILY SAY

The two anonymous loved ones polled by Rehabs.com to date provided mixed, mostly positive feedback. The first reviewer, a male over age 60, gave the facility high ratings of four or five out of five stars for its staff support, its cleanliness, its family involvement, and the overall quality of its addiction/mental health treatment. "Well-run, reputable, could be effective if patient is motivated," he wrote.

The other loved polled by Rehabs.com one gave the facility three out of five stars for its treatment effectiveness and described it as "okay."

On CiteHealth[3], the hospital’s behavioral health services earned two negative reviews from loved ones. One believed their friend was misdiagnosed and another mentioned poor treatment from the night staff.

FINANCING

According to the facility’s website, Medicare, Medicaid, and a variety of private insurance plans are accepted. A financial assistance program is available to those who qualify. Accepted insurance plans are also accepted at the surrounding Advocate Medical Group facilities.

[1] https://www.yelp.com/biz/advocate-good-samaritan-hospital-downers-grove
[2] https://www.facebook.com/pages/Advocate-Good-Samaritan-Hospital/103195420056384
[3] http://citehealth.com/rehab-centers/illinois/cities/downers-grove-township-in-dupage-county/good-samaritan-hospital-north-pavilion

Published on November 2018

User Reviews

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  • Treatment Effectiveness
  • Accommodations & Amenities
  • Meals & Nutrition
I found the staff vigilant in all the right ways and tuned in to family issues. Very supportive. Very pleasant atmosphere, considering the constraints needed to manage the patient population. Good access to detox medications and health care, since it's part of a hospital. Well-run, reputable, could be effective if patient is motivated.

  • Treatment Effectiveness
It was okay.

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