Arbor Place, Inc. in Menomonie, WI

Overall Rating

(2.8 of 5)
Treatment Effectiveness
Accommodations & Amenities
Meals & Nutrition
4076 Kothlow Ave
Menomonie WI 54751

Arbor Place, Inc. Philosophy

Arbor Place, Inc. provides 12-step, abstinence-based treatment for substance abuse issues. The residential rehab is committed to helping individuals suffering from the disease of addiction by offering a safe and nurturing environment for early recovery. If left untreated, chemical dependency can be fatal. Arbor Place gives clients the education, tools and guidance they need to break free from life-threatening behaviors and learn to live a full and rewarding life in sobriety.

Areas of Specialization

  • Residential Treatment
    Residential treatment programs provide housing (food and meals) in addition to treatment for substance abuse. Some facilities offer only short-term residential treatment, some offer only long-term treatment and others offer both, ranging from a few days to many months, based on patient needs.

  • Out Patient
    Outpatient treatment describes all addiction treatment that is not residential. Patients live at home while undergoing rehab.

Facility Highlights

Anger Management Groups

Spirituality Groups

Relapse Prevention Groups

Meet the Staff

Chuck Cramer

Lead Outpatient Substance Abuse Counselor

Photo of Chuck Cramer

Chuck has his Masters of Science in Mental Health Counseling with an AODA concentration. He is a Clinical Substance Abuse Counselor in the State of Wisconsin and a Clinical Supervisor In Training in the State of Wisconsin. His special interests include Individual and Group AODA Counseling, Spirituality, Traumatic Brain Injuries and AODA , and Health and Wellness.

Kimberly Jensen

Residential Substance Abuse Counselor

Photo of Kimberly Jensen

Kimberly has her Associates Degree in AODA Counseling and is a Substance Abuse Counselor in the State of Wisconsin. Her special interests include Individual and Group AODA Counseling, Working with Families, Relapse Prevention, and Strength-Based Approaches. 360 Guide

Review by Contributors


Located outside of the small city of Menomonie, Wis., Arbor Place, Inc., describes itself as a “counseling and renewal center,” dedicated to treating and supporting those struggling with substance abuse and mental health disorders. The center offers inpatient and outpatient treatment for adults, as well as DUI programming and a teen tobacco diversion program. Medical detox is not available on site. [The facility is one of 99 facilities in Wisconsin that treats individuals struggling with co-occurring disorders.


Treatment is based on the 12-step model of recovery, supplemented by unspecified alternative methodologies.
Residential treatment is intensive, with programming lasting from 7 a.m. to 10:30 p.m. daily.

Residential clients largely spend their days in counseling and educational groups, covering topics such as relapse prevention, anger management, spirituality, and relationships. All clients work with a dedicated primary counselor and complete tailored assignments. Length of stay in residential treatment tends to range between 21 and 45 days.

Outpatient treatment options include an intensive outpatient program (IOP), and general outpatient counseling in individual and group settings. The center also provides medication management services for dually diagnosed clients, plus seminars and educational sessions for the families of patients. DUI programming may be designed to satisfy court and state requirements for licensed reinstatement.


Staff includes substance abuse counselors, licensed professional counselors, psychologist, prevention specialists, and an advanced practice nurse prescriber. Out of five stars, the two individuals polled on the matter by to date gave the center a three-star rating and four-star rating for the staff’s level of training and experience.


Photos on Arbor Place's website show a large, homelike facility with shared bedrooms, spacious common areas, a kitchen, and an exercise room. The two individuals polled on the matter gave the center a four-star rating and a five-star rating for the facility's cleanliness.


The two alumni polled by offered mixed opinions for the facility. One anonymous reviewer gave the facility four stars for the treatment for co-occurring disorders, three stars for its holistic offerings, and two stars for its family participation and counseling options. “Care of staff was great. Individual time with counselors was poor,” they wrote. Alum M.J.K. was more critical of the facility, specifically the attitude of staff. "Staff was not empathetic, treated the Clients like criminals," they wrote.

On Google, the facility has an average rating of 3.6 out of five stars across six reviews. "If you have a life of bad habits, this is the place to learn a new way of life and freedom from addiction" H.M. wrote. "They gave me the tools to live a life worth having."


The single loved one polled by to date would strongly recommend treatment at this facility. Although they gave the center two stars for its holistic offerings, the loved one offered four or five stars in for the 14 remaining evaluated treatment metrics, including the amount of family participation, counseling options, and treatment for co-occurring disorders. “Good people,” they wrote. On Google, a loved one offered a more critical opinion, specifically for the facility's vague visitation rules.


All reviews posted on staff review sites to date were positive. The facility has received seven five-star reviews on Indeed (out of eight total reviews)[2] and another five-star review on Glassdoor. [3] "The wide array of clients and amazing staff make this an enjoyable and satisfying place to work,"one former employee wrote.


According to its website, Arbor Place participates with more than 15 insurance providers, and accepts self-pay. Both individuals polled by on the matter gave the center four out of five stars for its affordability.

[1] GoogleReviews


Published on May 2018

User Reviews

Review this Center

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  • Treatment Effectiveness
  • Accommodations & Amenities
  • Meals & Nutrition
Not evidence-based. Parent-child dynamic between staff and patients There were felons in treatment there who were frightening and menacing towards other patients. Level of staff training inadequate. Just enough knowledge to really do some damage, like the one who practiced the notoriously ineffective and harmful confrontation therapy. Or the one who stated that therapeutic outcomes could not be researched. Some good folks here who are well-intentioned, but program is far from effective, and victims are blamed for treatment failures.


  • Treatment Effectiveness
  • Accommodations & Amenities
  • Meals & Nutrition
Staff was not empathetic, treated the Clients like criminals. Voluntary inpatient clients were treated as criminals and staff treated clients like children versus adults. Were not allowed to call family or utilize the fitness center. Staff made assumptions without understanding all the facts. Counselor spent less than 2 hours over the Course of 21 days with their patients. Would never recommend this facility to anyone who is seeking treatment for recovery to their addiction/disease. The facility states they follow the AA 12-step program but do not practice the steps themselves and instead degrade the patients....


  • Treatment Effectiveness
  • Accommodations & Amenities
  • Meals & Nutrition
Care of staff was great. Individual time with counselors was poor. Fair pricing. Actual care always striving to be better


  • Treatment Effectiveness
  • Accommodations & Amenities
  • Meals & Nutrition
good people

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