Beacon Center in Amherst, NY

Overall Rating

(2 of 5)
Treatment Effectiveness
Accommodations & Amenities
Meals & Nutrition
3354 Sheridan Drive
Amherst NY 14226

Beacon Center Philosophy

This provider has not yet updated their "Philosophy" section. Click here to submit this information. 360 Guide

Review by Contributors


Beacon Center, located in Amherst, N.Y., offers an intensive outpatient program (IOP), outpatient counseling, and sober living homes for adolescents and adults seeking treatment for alcohol and substance abuse, as well as co-occurring disorders. The facility has been in existence since 1990, currently has a total of eight locations, and is one of New York’s largest woman-owned business.


Beacon Center offers a variety treatment options including an opiate-specific addiction program, the Compass Program, which is designed for individuals with co-occurring mental illness, general outpatient counseling, and gender-specific outpatient programming. The facility is one of New York’s 238 treatment facilities with programs specifically for adolescents, and one of 313 facilities with with a program for young adults. .

The opiate addiction treatment program is based on a combination of evidence-based counseling and medication-assisted therapy (MAT) using buprenorphine (Suboxone). Suboxone is used in 25.6% of the U.S. treatment facilities to reduce the impact of withdrawal symptoms so that clients can work on their recovery. MAT is closely monitored by a physician-led medical team. Throughout treatment, clients focus on long-term behavioral change.

The Compass Program is focused on adults seeking treatment for addiction as well as mental illness. The program works with clients to address obstacles that may be encountered while recovering from addiction while learning how their mental health and substance abuse interact.

Clients participating in outpatient counseling receive a complete evaluation to determine their individual needs prior to the start of counseling. Clients must also participate in random urine drug tests and agree to receive a complete physical assessment conducted by a registered nurse.

The adolescent program offers alcohol or other drug use education on how to live a lifestyle free of substances, how to deal with peer pressure, and improve self-esteem.

Beacon Center is one of New York's 577 facilities with specific programs for women and 572 facilities with gender-specific programs for men. The gender-specific programs are designed to cater to the unique needs of men and women and explore the ways that society may influence each gender’s path to recovery.

For example, the women’s program explores issues of sexuality, such as rape, childhood sexual abuse, prostitution and abortion, while the men’s program works through issues including relationships, domestic violence, and expressing emotions.


The treatment team at Beacon Center includes physicians, mental health counselors, chemical dependency counselors, and social workers. The team leaders have extensive experience with clients in rehab, including the use of Suboxone in treatments.


At the time of this writing, there has been one alum polled by about this location of Beacon Center. The former client, G.P., gave the facility a negative review, including one out of five stars for its holistic offerings, family participation, affordability, and counseling options. “The faculty treats you as if you are not as good as them. All they want is to continue collecting your insurance money and will keep you there as long as possible. The staff comes and goes more frequently than the patients," the alum wrote.

On Yelp, the Beacon Center has a pair of one out of five-star reviews.[1] Bob described how the facility was “connected with the court system. Lots of money is made here.” Bob also indicated that staff members lacked the recovery experience that’s needed. Shiva wrote how it is “Such a scam” that doesn’t provide a “legitimate service.”


At the time of this writing, the one loved one polled by about the Beacon Center also gave the facility a critical review. He gave two out of five stars for its level of family participation and counseling options, as well as one out of five stars for affordability. “Loved one came out worse than went in,” they wrote.


On Indeed, the Beacon Center earned an average of 3.3 out of five stars from 21 reviews.[2] Staff members indicated how it was a good place to “gain experience” and how they learned “many transferable skills.” However, some staff members felt they were “treated poorly” by management.

On Glassdoor, the facility has an average of 2.6 out of five stars from four reviews to date.[3] They described “terrible benefits” and echoed concerns on Indeed about the high turnover rate.


According to HealthGrove, the facility accepts Medicaid, state insurance (other than Medicaid), private health insurance, and offers payment assistance in the form of sliding scale fees. The Beacon Center is one of the 62% of U.S. facilities that accepts Medicaid and one of the 535 New York facilities that accept state-sponsored insurance.


Published on October 2018

User Reviews

Review this Center

Please note: Anyone attempting to manipulate or spam our system or the providers’ own listing pages risks having all content removed.


  • Treatment Effectiveness
  • Accommodations & Amenities
The are no strengths .There are too many weaknesses to list. My loved one came out worse than went in


  • Treatment Effectiveness
  • Accommodations & Amenities
  • Meals & Nutrition
Even if you are the perfect patient they find a way to keep you there for months longer than you're supposed to. Do not work with your work schedule. Only make the women drug test. Not the men. The faculty treats you as if you are not as good as them. All they want is to continue collecting your insurance money and will keep you there as long as possible. The staff comes and goes more frequently than the patients. Only the women have to get drug tested daily

Disclaimer is a third-party resource for consumers seeking addiction treatment.

We list thousands of treatment providers throughout the U.S., often including alumni and staff ratings and reviews, and 360 Guides that provide valuable information for people making difficult decisions. is not influenced in regards to its ratings or reviews by any treatment center or its sponsors, and we clearly designate advertiser relationships with "Sponsor" or "Ad" or "Advertisement”.

Official Facility Response collects thousands of User Reviews weekly to collect the most up-to-date information possible on treatment facilities across the country. The opinions shared in User Reviews are expressly those of the user, and do not reflect the thoughts, beliefs, or opinions of Per our policies, we do not remove User Reviews at the request of a facility.

Treatment facilities can and are encouraged to respond directly to any User Review, positive or negative. In fact, visitors are more likely to favorably consider a facility that actively responds to criticism (and praise!) to one that doesn’t.

Please leave your Facility Response below using a verified facility-specific email address. A representative from will vet your response within two business days to ensure it meets our standards for public posting. retains the right to contact anyone who leaves a review via our website to confirm authenticity.

As always, thank you for your feedback, and for your willingness to work with us as we move forward in developing the most comprehensive and trusted rehab reviews and listings platform.

For more details, please read about our Reviews Process.