Behavioral Health Network, Inc. - My Sister's House in Springfield, MA

Call (413) 733-7891 to Contact Behavioral Health Network, Inc. - My Sister's House

Overall Rating

(3.8 of 5)
Treatment Effectiveness
Accommodations & Amenities
Meals & Nutrition
89 Belmont Avenue
Springfield MA 01101

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Review by Contributors


Part of Behavioral Health Network, a community-based health organization, My Sister’s House of Springfield, Mass., provides long-term residential treatment for adult women struggling with chemical dependency. While applicants must be Massachusetts’ residents, the residential program does accept pregnant women and post-partum women with infants.

My Sister’s House does not provide on-site detoxification, however, Behavioral Health Network operates Carlson Recovery Center, a detoxification clinic also located in Springfield. If necessary, clients may be referred to the detox facility before admission into the residential program. Women are allowed to continue a methadone or Suboxone regimen during residential treatment.


My Sister’s House utilizes a therapeutic community model of recovery to assist women in overcoming their addiction. To help form an individualized treatment plan, residents may participate in an initial psychiatric and substance abuse assessment. Throughout residential treatment, residents regularly participate in individual and group counseling sessions. As a gender-specific program, counseling sessions may address issues common among women struggling with addiction, such as self-esteem, abuse, and trauma.

Along with counseling sessions, residents attend educational classes and receive life skills training. A parenting group is also available to mothers and pregnant residents. If applicable, My Sister’s House facilitates educational services and vocational training. These ongoing case management services help to promote self-sufficiency and ease the transition back into the community upon program completion.

Although My Sister’s House primarily focuses on addiction recovery, the facility can make psychiatric referrals for residents who may have co-occurring mental health disorders. When necessary, My Sister’s House also serves as a liaison with the courts and family services to assist with family reunification.


There is currently no information provided by the facility regarding its treatment staff, yet the four individuals polled by at the time of this writing gave the staff’s level of training and experience an average rating of 4.5 out of five stars.


While residing in the 20-bed, homelike facility, residents are supervised 24 hours per day. Although specific information regarding the facility’s accommodations and amenities is limited, the four individuals surveyed by gave an average rating of 4.25 stars for the facility’s cleanliness and upkeep, yet offered an average rating of just 2.25 stars for the facility’s exercise and leisure activities. One loved one did feel that its location was in a “bad area.”


The one former resident polled by at the time of this writing had mixed opinions concerning the facility. While the alum felt the facility excelled in modifying behavior, they were critical of the rehab’s ability to address destructive thinking patterns. "Plenty of options for behavioral treatment,” the alum wrote, but added: “Cognitive treatment is nonexistent.” The alum gave a rating of three stars for the facility’s counseling options, yet offered a perfect five-star rating for the level of family involvement.


The three loved ones polled by approved of most aspects of the facility, with two specifically citing the staff as a strength. Describing the counselors as “great,” one anonymous loved one gave a rating of five stars for the facility’s counseling options. Another loved one gave a four-star rating for the facility’s ability to address co-occurring disorders and wrote: “Great place for women who need substance abuse counseling.”


There is currently no information provided on the facility's website regarding its costs, however, the four individuals polled by gave the facility’s affordability an average rating of 3.75 out of five stars.

Published August 2016

Published on May 2017

User Reviews

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  • Treatment Effectiveness
  • Accommodations & Amenities
Plenty of options for behavioral treatment. Cognitive treatment is nonexistent. They cycle through therapists quickly here, so you may be shuffled around from person to person, even one you may have a good relationship with. The psychiatrists don't take you seriously, so don't take them seriously either. Just keep yourself in mind and do your best to avoid their hurtful side remarks.

  • Treatment Effectiveness
  • Accommodations & Amenities
  • Meals & Nutrition
Good workers. Exspensive. Treatment is good.

  • Treatment Effectiveness
  • Accommodations & Amenities
  • Meals & Nutrition
Great councolers. Bad area. Nice people.

  • Treatment Effectiveness
  • Accommodations & Amenities
  • Meals & Nutrition
catered to women great place for women who need substance abuse counseling

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