BestCare- Redmond Residential Treatment in Redmond, OR

Call (541) 504-9577 to Contact BestCare- Redmond Residential Treatment

Overall Rating

(3.5 of 5)
Treatment Effectiveness
Accommodations & Amenities
Meals & Nutrition
676 NE Negus Way
Redmond OR 97756

BestCare- Redmond Residential Treatment Philosophy

This provider has not yet updated their "Philosophy" section. Click here to submit this information.

Areas of Specialization

Intensive Outpatient (IOP), Dual Diagnosis/ Co-Occurring Disorders Treatment

Facility Highlights

Mind-Body Work
Skills Development
Introduction to 12-Steps

Rehabs.com 360 Guide

Review by Rehabs.com Contributors

ABOUT BESTCARE – REDMOND RESIDENTIAL TREATMENT

BestCare Treatment Services operates several addiction treatment facilities throughout Central Ore., but its main residential treatment center and administrative offices are based in Redmond. BestCare treats individuals ages 18 and up who are suffering from substance abuse through residential care, outpatient services, and an intensive outpatient (IOP) program.

The facility is also amongst the 35 (15.7 percent) non-hospital Oregon treatment centers where medically managed detox is offered onsite. Specialized programming is available for those struggling with co-occurring disorders - one of just 115 (51.6 percent) in the state with this treatment track - gambling addictions, and chronic pain. BestCare also offers Spanish language services.

TREATMENT & ASSESSMENT

Clients are assessed to determine the level of care that they need. Detox services are provided to help stabilize clients before transferring them to another program. Medically managed detox services are overseen by the medical director as well as certified nurses. If necessary, Subutex may be utilized to minimize the discomfort of opioid withdrawal.

Residential treatment involves a range of different therapies combined with medical, educational, and sober living support. Clients adhere to a highly structured schedule that includes individual, group, and family therapy as well as 12-step work. Typically, residential care last for 30 days.

Physical activity is also encouraged through physical fitness classes and yoga sessions. Clients also attend educational classes, art therapy, and nutrition classes. For those experiencing chronic pain, the facility utilizes anti-inflammation dieting, mindfulness training, acupuncture, and massage. However, medical intervention may be available for severe pain based on each client’s condition.

As a client completes residential care, clinicians may be encouraged to transition into the facility's IOP or utilize its outpatient services as an aftercare service.

STAFF CREDENTIALS

According to the center’s website, treatment is administered by a full medical staff and specialized counselors.

ACCOMMODATIONS & AMENITIES

No details regarding living arrangements are available. However, alumni polled by Rehabs.com on BestCare’s accommodations and amenities provided mixed reviews, with ratings ranging from one to four out of five stars.

WHAT ALUMNI SAY

The three alumni polled by Rehabs.com to date gave overall positive opinions of the facility. Alum M.T.G. wrote that his time at BestCare “was a life saving experience," giving five-star ratings to exercise activities, holistic offerings, and the visitation policy as well. Another former client, J.S., gave four-star ratings in the above categories. He noted that he would recommend this facility to others, crediting it for his sustained sobriety.

However, the the third anonymous alum issued a less-than-enthusiastic two-star rating for their overall experience, citing unhelpful staff. Although the respondent still characterized the program as decent, they gave just two out of five stars or lower for the facility’s available counseling options and holistic offerings.

Secondary sources revealed very positive alumni opinions. On Google, the facility earned an average rating of four out of five stars from seven reviews to date.[1] Alum M.G. representatively wrote, “Best cared saved my life! I was so happy, comfortable and welcomed there! I learned, laughed cried and shared! The staff are absolutely amazing!”

Additionally, 38 reviewers produced a 4.7 out of five-star average rating on the center's Facebook page to date, which its management has the ability to monitor.[2] Alumni repeatedly praised the program's effectiveness and the care that they received, with a few individuals sharing stories of staff compassion and forgiveness.

WHAT FRIENDS & FAMILY SAY

The three loved ones polled by Rehabs.com to date provided mixed reviews, but all three gave low ratings of just one or two stars for treatment effectiveness overall. Loved one J.L.P. gave largely negative feedback, commenting upon the continued alcohol and drug use within the facility and noting concerns about staff members themselves relapsing. Indicating that he would not recommend this center to others, this individual wrote, "too many problems..."

However, another loved one wrote, "The groups were helpful to help you work through the problems you're having with staying clean, " offering three stars for counseling options. The third loved one reviewer awarded counseling options five out of five stars, but left little other commentary.

WHAT STAFF SAY

Although Rehabs.com has not received reviews from staff members, reviews on third party websites revealed mix opinions. On Glassdoor, the facility earned three out of five stars from four reviewers. [3] An anonymous former employee gave their overall experience four out of five stars, noting “team dynamics” as one of BestCare’s strengths, but they added, “As a non-profit, the workforce is subject to economic pressures outside of employee control, so at times work is not stable.”

FINANCING

According to BestCare’s website, the cost of treatment varies from client-to-client based on each client’s individual care plan. The facility accepts most major insurance plans and Oregon Health Plan. However, not all services may be covered based on each plan and client. Financial assistance may be available for those who do not have insurance or have trouble meeting co-payments.

[1] GoogleReviews

[2] https://www.facebook.com/pg/BestCare-Treatment-110731878961235/reviews/?ref=page_internal

[3] https://www.glassdoor.com/Overview/Working-at-BestCare-Treatment-Services-EI_IE745801.11,38.htm

Published on November 2018

User Reviews

Review this Center

Please note: Anyone attempting to manipulate or spam our system or the providers’ own listing pages risks having all content removed.

Tammie

To The Best Care Residential Treatment Center In Redmond Oregon These Comments are for the The Program Director Medical Staff Counselors Certified Mentors Adminstration Staff The Chef and another staff member in particular the best care theropy cat before i got and came to best care residential treatment center i was real nervous about being in a 30 day treatment program leaving my two cats at home by themselves without me there and for someone else there to care of them for me i am glad i made a that choice because my I.O.P. counselor had referred me to best care for a higher level of care because i had kept failing my u.a.s and relapsing before i went there well i am glad that she had done that for me because i have read some of the best care residential treatment center review this facility and why and the highlights to choose best care for addiction treatment care and they mean what they are meant for copassion experiance recovery team they gave me the hope and tools and how to use them the right way so i can make it out there without the use of drugs or drinking alcohol they show you how much they care and how to change your life as a human being and to the world around you i could not have made it or done this on my own without there help i got my certificate of completion and i am proud of myself and i want to thank all of the best care team for a great job well done

J L P

  • Treatment Effectiveness
  • Accommodations & Amenities
  • Meals & Nutrition
too many problems, need dedicated stqaff

J S

  • Treatment Effectiveness
  • Accommodations & Amenities
  • Meals & Nutrition
good place

G L K

  • Treatment Effectiveness
  • Accommodations & Amenities
  • Meals & Nutrition
Overall a good program

Mark

  • Treatment Effectiveness
  • Accommodations & Amenities
  • Meals & Nutrition
Was a life saving experience for me personally

Anonymous

  • Treatment Effectiveness
  • Accommodations & Amenities
  • Meals & Nutrition
The groups were helpful to help you work through the problems you're having with staying clean. Most of the staff weren't helpful in getting the results I wanted out of the program. It was a decent program and wasn't impossible to graduate.

Disclaimer

Rehabs.com is a third-party resource for consumers seeking addiction treatment.

We list thousands of treatment providers throughout the U.S., often including alumni and staff ratings and reviews, and Rehabs.com 360 Guides that provide valuable information for people making difficult decisions. Rehabs.com is not influenced in regards to its ratings or reviews by any treatment center or its sponsors, and we clearly designate advertiser relationships with "Sponsor" or "Ad" or "Advertisement”.

Official Facility Response

Rehabs.com collects thousands of User Reviews weekly to collect the most up-to-date information possible on treatment facilities across the country. The opinions shared in User Reviews are expressly those of the user, and do not reflect the thoughts, beliefs, or opinions of Rehabs.com. Per our policies, we do not remove User Reviews at the request of a facility.

Treatment facilities can and are encouraged to respond directly to any User Review, positive or negative. In fact, visitors are more likely to favorably consider a facility that actively responds to criticism (and praise!) to one that doesn’t.

Please leave your Facility Response below using a verified facility-specific email address. A representative from Rehabs.com will vet your response within two business days to ensure it meets our standards for public posting. Rehabs.com retains the right to contact anyone who leaves a review via our website to confirm authenticity.

As always, thank you for your feedback, and for your willingness to work with us as we move forward in developing the most comprehensive and trusted rehab reviews and listings platform.

For more details, please read about our Reviews Process.