Better Way of Miami, Inc. in Miami, FL

Overall Rating

(3.8 of 5)
Treatment Effectiveness
Accommodations & Amenities
Meals & Nutrition
800 NW 28th Street
Miami FL 33127

Better Way of Miami, Inc. Philosophy

Better Way of Miami, Inc. provides substance abuse treatment for high-risk populations such as the homeless and indigent. Services include residential treatment, day/night programs and outpatient care. Rooted in the 12-Steps, treatment at Better Way includes individual, group and family counseling, recovery strategies, employment preparation, skills for daily-living and aftercare plans. 360 Guide

Review by Contributors


Founded in 1983 by a group of men in recovery, Better Way of Miami is a nonprofit rehab center that provides culturally-competent, residential and outpatient addiction treatment to individuals in high-risk populations. Clients include those who are homeless, HIV-positive, and struggling with co-occurring substance use and other mental health disorders. Better Way coordinates with the criminal justice system to serve individuals with legal obligations. Treatment programming is built on Alcoholics and Narcotics Anonymous principles; detoxification services are not available on-site.


According to this facility's website, access to full medical--including psychiatric--care is available on-site. Better Way Miami specializes in dual diagnosis treatment for clients facing multiple mental and physical health challenges. In centering a 12-step recovery approach, treatment programs emphasize both personal responsibility and the importance of spiritual support for maintaining sobriety and overall wellness.

The residential program involves an average stay of just over 60 days. During this time, clients attend AA and NA meetings and participate in counseling and educational settings along with job preparation training and recreational therapy.

After completing the residential program, clients may transition into a day or evening treatment program. This typically three- to five-month, intensive outpatient program consists of 20 hours of group and individual therapy each week. Clients develop relapse prevention techniques and such life skills as money management, communication, and assertiveness. They continue to participate in 12-step communities and receive assistance with job placement, HIV prevention, and connections to community resources.

Additional outpatient services include less intensive, individualized treatment plans; drug and alcohol testing; and family education groups. Every level of treatment incorporates ongoing clinical assessment.

Graduates of a Better Way of Miami treatment program have access to an active and supportive alumni association. Longterm, sober housing support is also available for clients experiencing homelessness and a chronic substance use disorder.


This facility prides itself on well-trained, continuously educated staff members with relevant cultural knowledge and competency. Some are also able to provide bilingual services. Treatment team members include medical staff, substance abuse counselors, licensed social workers, and behavioral health technicians.


The 55-bed residential facility houses clients in simple, dorm-style rooms. A photograph on The Miami Foundation's website features Better Way's gated campus with a courtyard and multiple buildings. A 36-unit apartment complex is also located across the street from A Better Way of Miami, and offers subsidized housing to former homeless clients participating in outpatient treatment.

No further details regarding living arrangements or related offerings are provided by the facility, but feedback from three individuals polled by revealed overall positive opinions. All three awarded just three stars out of five for the facility's cleanliness and upkeep. On the other hand, both alumni rated meals, nutrition, and exercise and leisure activities four and five stars. The loved one polled gave these aspects three stars. One alum also indicated strong satisfaction with safety on-site and low satisfaction with policies regarding phone and internet use.


Both former clients who had submitted survey responses to at the time of this writing would recommend this facility. In addition to sharing positive opinions about accommodations, they indicated high respect for the staff's level of training and experience, but lower satisfaction with holistic therapy offerings. One wrote that it was "a good program," while also reporting that he relapsed soon after being discharged. The other alum rated the program's treatment for co-occurring disorders four stars, but opportunities for family participation just two.

Google reviews reflected similarly overall positive perspectives with some caveats; 18 individuals contributed to an average rating of 4.1 out of five. Reflecting a commonly cited sentiment about the positive value of the program's strictness, one reviewer wrote: "If you are looking for a place that is going to cater to you, then keep on looking. This place keeps it real and strips you from what you may be used to."

Other alumni characterized their experience at the facility as life-saving and significant in shaping who they were in sobriety. By contrast, one critical reviewer rated Better Way Miami just one star and described the staff as unprofessional.[1]


The two loved one polled by to date were generally more critical of the facility than alumni. One survey respondent noted that the facility's program was not long enough to be effective, while the other suggested that staff should have been stricter with clients. The latter reviewer nevertheless awarded four stars for the level of treatment staff members' qualifications. They concurred with one alum in awarding a mediocre rating for family participation, also rating dual diagnosis treatment just three stars.

The other reviewer would not recommend the program, rating the effectiveness of treatment just one star and indicating that they did not participate in the process as a family member.


Better Way of Miami accepts Medicaid and is supported by local funding sources and a combination of state and federal grants.


Published on August 2017

User Reviews

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  • Treatment Effectiveness
  • Accommodations & Amenities
  • Meals & Nutrition
The facility was well maintained.

  • Treatment Effectiveness
Treatment was way too short to be effective.

  • Treatment Effectiveness
  • Accommodations & Amenities
  • Meals & Nutrition
Treatment should not listen to the patient as much as they do because they lie and can fool the staff... The patient is good takes their meds get out and start all over as no real skills were transferred.

  • Treatment Effectiveness
  • Accommodations & Amenities
  • Meals & Nutrition
It's a good program

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