Betty Ford Center in Los Angeles, CA

Overall Rating

(4.3 of 5)
Treatment Effectiveness
Accommodations & Amenities
Meals & Nutrition
10700 Santa Monica Blvd, Suite 310
Los Angeles CA 90025

Betty Ford Center Philosophy

Betty Ford Center has provided world-class addiction treatment services in Rancho Mirage, California, since 1982. With the opening of an outpatient center in West Los Angeles in February 2015, Betty Ford Center now offers the full continuum of services based on the 12 Steps, including assessment and evaluation, residential, detox, IOP, mental health, day treatment, outpatient, and sober living housing. We also specialize in treatment for professionals, young adults and those suffering from chronic pain, as well as prevention and education programs for families and children. Open Monday through Friday, the Outpatient Center offers day treatment, intensive outpatient, outpatient and continuing care services. Insurance options are now available at the Betty Ford Center, making treatment more affordable for patients. Providing care for people where and when they need it is our focus. In addition, major insurance is accepted, making treatment more affordable for patients. The Betty Ford Center is a part of the Hazelden Betty Ford Foundation, the nation’s largest nonprofit treatment provider. With 16 sites in California, Minnesota, Oregon, Illinois, New York, Florida, Massachusetts, Colorado and Texas, the Foundation offers prevention and recovery solutions nationwide and across the entire continuum of care to help youth and adults reclaim their lives from the disease of addiction. We offer individualized addiction treatment for every individual with the length of stay dependent on the patient’s needs.

Areas of Specialization

  • Dual Diagnosis/Co-occurring Disorders Treatment
    These two terms describe a person who is not only addicted to drugs or alcohol, but also has a mental or emotional illness, such as depression, anxiety, bipolar disorder, etc. Facilities that treat patients with dual-diagnosis or co-occurring disorders provide psychiatric treatment in addition to drug and alcohol rehabilitation services.

  • Aftercare Support
    Addiction recovery does not end with discharge after completing a rehab program. Facilities that offer aftercare planning and/or support work with patients to ensure sustainable recovery by helping to plan and make arrangements for transitional or sober living, help with housing, vocational counseling, etc.

Facility Highlights

Individualized addiction treatment for every individual

Major insurances accepted

Day and evening hours offered, making treatment convenient and accessible

Meet the Staff

Matthew Polacheck, PsyD, MA

Outpatient Services Director

Photo of Matthew Polacheck, PsyD, MA

Matthew Polacheck, PsyD, MA, is a nationally recognized expert spokesperson on mental health and substance use disorder issues, Matthew Polacheck utilizes his wide breadth of experience and expertise to lead the Betty Ford Center's Outpatient Services as its Director. He has had numerous leadership roles during his 15 years as a clinician, in several settings. Most recently, he was Director of Mental Health for the Center for Discovery. Dr. Polacheck also served as Program Director for multiple adolescent residential facilities, where he worked with an ethnically diverse range of patients using a variety of clinical interventions, and he was instrumental in opening and running a mental health I.O.P. Program. Dr. Polacheck earned a Master of Arts degree in counseling psychology and a Doctor of Psychology (Psy. D.) from The Wright Institute, and he holds an undergraduate degree from the University of Arizona. He is also a certified trauma therapist and substance abuse counselor.

Romana Zvereva, MD

Psychiatrist

Photo of Romana Zvereva, MD

Romana Zvereva, MD, has done her training in Psychiatry and Addiction Psychiatry at Cedars - Sinai Medical Center, Los Angeles, CA. She has completed her addiction training at Betty Ford Center Rancho Mirage, where she remained on staff since 2004 until present time. Dr. Zvereva received training in chronic pain management at Cedars Sinai Chronic Pain and Fibromyalgia Clinic as well as Loma Linda Chronic Pain Program. She has performed professional evaluations for the Lawyer’s Assistance Program since 2004 and had participated as a member of Nursing Diversion Board Evaluation Committee for 8 years. Dr. Zvereva has been ASAM certified and received Suboxone waiver in 2002.

Rehabs.com 360 Guide

Review by Rehabs.com Contributors

ABOUT BETTY FORD CENTER — LOS ANGELES

The 2014 merger of Hazelden and the Betty Ford Center brought together 15 residential and outpatient facilities under two of the most iconic names in addiction treatment. This center, located along the 2 freeway in West Los Angeles, opened in 2015, making it one of the newest centers in the network. It offers outpatient care for adults struggling with substance abuse and co-occurring disorders. There are also mental health services for the general community and dedicated services for the LGBT population.

TREATMENT & ASSESSMENT

Hazelden Betty Ford’s programs use the 12-step model alongside evidence-based treatment modalities, including dialectical behavior therapy (DBT), cognitive behavioral therapy (CBT), and motivational interviewing (MI). Clients also receive life skills training and alternative therapies such as meditation and yoga. Families may attend a weekly family program.

The center offers outpatient treatment at a variety of intensities: a partial hospitalization program (PHP) — also referred to as day treatment — an intensive outpatient program (IOP), general outpatient treatment, and a continuing care program.

The PHP is recommended for those who struggle with repeated relapse or mental health problems. It meets five days per week and includes 20 to 26 hours of programming per week. The IOP involves nine to 12 hours of programming per week. An opioid addiction program uses Suboxone alongside a proprietary blend of therapies.

Group therapy for continuing care convenes once per week. Other aftercare provisions include social networks and apps, family guidance and support, telephone or online recovery coaching, and monitoring and accountability.

STAFF CREDENTIALS

The team at the West LA facility includes two psychologists. The 27 individuals polled by Rehabs.com to date on the staff’s level of training and experience gave it an average rating of 4.48 out of five stars.

ACCOMMODATIONS & AMENITIES

There is currently no information on Betty Ford Center’s website regarding living arrangements or accommodations; however, the 27 individuals polled by Rehabs.com to date on the center’s cleanliness and exercise/leisure options gave average ratings of 4.23 out of five stars in each category.

WHAT ALUMNI SAY

At the time of this writing, alumni reviews were almost unanimously positive. The 13 alumni polled on the facility’s offerings in a variety of treatment metrics gave it average ratings of 4.54 stars, 4.33 stars, and 4.23 stars respectively for its counseling options, family participation, and holistic offerings. When asked whether they would recommend the facility, on a scale of one to five where five means “strongly recommend,” they gave it an average rating of 4.38 stars.

The reviewers repeatedly praised the staff, who were described as kind and knowledgeable, as well as the individual treatment and the program’s success. “Group and individual treatments were great… Life saving experience,” one anonymous reviewer wrote in a typical review. In isolated praise, reviewers noted that they received judgment-free attention, and that the grounds were a pleasant place to recover. The only recurring note of criticism cited the high cost of treatment.

WHAT FRIENDS & FAMILY SAY

Feedback from loved ones too was overwhelmingly positive: the 14 individuals polled on a variety of the facility’s offerings gave it average ratings of 4.43 stars, 4.14 stars, and 4.07 stars respectively for its exercise/leisure offerings, its counseling options, and its family participation. Asked how much they would recommend the facility on the same 1–5 scale, they gave it an average rating of 4.26 stars.

Like alumni, loved ones repeatedly cited the cost of treatment as a weakness; one reviewer also went further, writing: “It didn't work for my friend that went there. He was surrounded by rich people pretending to get clean.” Otherwise, the reviews were largely positive, with reviewers repeatedly praising the center’s group counseling and the general effectiveness of the program, as well as the modern facilities: “New facilities. Modern. Well kept. Compassionate staff,” one anonymous loved one wrote in a representative review.

FINANCING

According to the facility’s website, the PHP costs $562/day, and the IOP costs $336/day, while continuing care costs $64/session. The facility is in-network with ComPsych and ValueOptions, and accepts other insurances on an out-of-network basis. The 27 individuals polled by Rehabs.com to date on the center’s affordability gave it a 3.78-star average rating.

Updated March 2017

Published on June 2016

User Reviews

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It heals you.

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Well-kknown, reputable. a bit pricey. I know that he received care and was on the upswing last I heard

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Compassion, knowledge cost Timeliness of treatment is good. Staff is friendly and knowlledgable

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good strong care no negatives really, maybe cost great program costs too much for what you get

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Treatments are especially wonderfulband helpful

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It is good

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Group and individual treatments were great. Not a lot of free time. Life saving experience.

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Individual treatment was good by the staff. But they seemd to be understaffed. Lov

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Treatment in individuals by staff was good. Group and aftercare were also good.

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Average facility and ok treatment.

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The staff was good at listening. it was a good experience for meto save a friends life.

On hands care . Relatively affordable and good experienced stadd. Thank you for my time

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Outpatient input. Strong supporter

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effective treatment good service. pessoal qualificado, bom atendimento e preços acessiveis.

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The staff was helpful and seemed concerned.

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modern technology. new equipment. patience. Maybe short staffed. great overall experence. turned me around.

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The staff was very nice.

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the staff was great. it's a great place for a loved one to rehab and detox.

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I remember that the staff was overly generous, but in a way that wasn't helpful, giving my friend cigarettes when complained, or letting him make phone calls when he wasn't supposed to. I don't think it helped his recovery or taught him any boundaries. That was one of the reasons I didn't visit. I wanted him to know that he needed to focus on getting clean, not hanging out with me in Palm Springs. It didn't work for my friend that went there. He was surrounded by rich people pretending to get clean.

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it is best for me to see.

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treatment was a strength of the facility. it is best for me.

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Highly recommend this place for loved ones.

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Believe it was necessary for our loved one to seek treatment, but only time will tell if she has internalized the intentions of the treatment.

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New facilities. Modern. Well kept. Compassionate staff. My impression is that the facility provides a high degree of confidentiality. Privacy and being highly discreet is a high priority.

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does good work. expensive.

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It was best for my friend and I visited him there. They were determined hostile.

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It was a good addiction treatment for me.

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It was the best decision I ever made. I am happier, my family is happier.

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Group individual plans follow up outpainent. Has been a caring trying experience great. Very,affordabe famuky experience.keep up the good works. Would recommed to anyone with any addictions

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kind knowledgable people. Expensive. It was good

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The personnel, program, well-kept grounds and the rep were all great aspects of the facility.

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I was treated well and it worked for me.

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Did not change her behavior overall. Made her get in touch with her reality and accept her mistakes.

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Profit motivated. Lack of honesty and trust. ...

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They always seemed to have celebrities in treatment. I think the non-celebrities were primarily there to scare the celebrities. They were also too diverse in age groups. However, it is available to all.

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