Betty Ford Center Philosophy
Betty Ford Center has provided world-class addiction treatment services in Rancho Mirage, California, since 1982. With the opening of an outpatient center in West Los Angeles in February 2015, Betty Ford Center now offers the full continuum of services based on the 12 Steps, including assessment and evaluation, residential, detox, IOP, mental health, day treatment, outpatient, and sober living housing. We also specialize in treatment for professionals, young adults and those suffering from chronic pain, as well as prevention and education programs for families and children. Open Monday through Friday, the Outpatient Center offers day treatment, intensive outpatient, outpatient and continuing care services. Insurance options are now available at the Betty Ford Center, making treatment more affordable for patients. Providing care for people where and when they need it is our focus. In addition, major insurance is accepted, making treatment more affordable for patients. The Betty Ford Center is a part of the Hazelden Betty Ford Foundation, the nation’s largest nonprofit treatment provider. With 16 sites in California, Minnesota, Oregon, Illinois, New York, Florida, Massachusetts, Colorado and Texas, the Foundation offers prevention and recovery solutions nationwide and across the entire continuum of care to help youth and adults reclaim their lives from the disease of addiction. We offer individualized addiction treatment for every individual with the length of stay dependent on the patient’s needs.
Areas of Specialization
Cognitive Behavioral Therapy (CBT)
The focus of cognitive behavioral therapy (also called CBT) is helping people to understand the thoughts and emotions that underlie their addiction with the goal of learning new, healthier and more productive ways to understand and express themselves.
Some facilities have an addiction treatment protocol that all patients or clients are expected to follow, while the Betty Ford Center provides individualized treatment based on the patient’s unique needs and circumstances. Factors that may affect treatment decisions include age, lifestyle, medical conditions, type of drug used, etc. Our programs include day treatment, intensive outpatient and outpatient services.
Meet the Staff
Matthew Polacheck, PsyD, MA
Outpatient Services Director
Matthew Polacheck, PsyD, MA, is a nationally recognized expert spokesperson on mental health and substance use disorder issues, Matthew Polacheck utilizes his wide breadth of experience and expertise to lead the Betty Ford Center's Outpatient Services as its Director. He has had numerous leadership roles during his 15 years as a clinician, in several settings. Most recently, he was Director of Mental Health for the Center for Discovery. Dr. Polacheck also served as Program Director for multiple adolescent residential facilities, where he worked with an ethnically diverse range of patients using a variety of clinical interventions, and he was instrumental in opening and running a mental health I.O.P. Program. Dr. Polacheck earned a Master of Arts degree in counseling psychology and a Doctor of Psychology (Psy. D.) from The Wright Institute, and he holds an undergraduate degree from the University of Arizona. He is also a certified trauma therapist and substance abuse counselor.
Romana Zvereva, MD
Romana Zvereva, MD, has done her training in Psychiatry and Addiction Psychiatry at Cedars - Sinai Medical Center, Los Angeles, CA. She has completed her addiction training at Betty Ford Center Rancho Mirage, where she remained on staff since 2004 until present time. Dr. Zvereva received training in chronic pain management at Cedars Sinai Chronic Pain and Fibromyalgia Clinic as well as Loma Linda Chronic Pain Program. She has performed professional evaluations for the Lawyer’s Assistance Program since 2004 and had participated as a member of Nursing Diversion Board Evaluation Committee for 8 years. Dr. Zvereva has been ASAM certified and received Suboxone waiver in 2002.
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ABOUT BETTY FORD CENTER — LOS ANGELES
The 2014 merger of Hazelden and the Betty Ford Center brought together 15 residential and outpatient facilities under two of the most iconic names in addiction treatment. Located in West Los Angeles, this center opened in 2015, making it one of the newest centers in the network. It offers outpatient care for adults seeking treatment for substance abuse and co-occurring disorders. There are also mental health services for the general community and dedicated services for the LGBT population. Detox is not available.
TREATMENT & ASSESSMENT
The treatment process begins with an assessment to determine the best method of treatment. Clients meet with counselors for the assessment and partner with counselors for treatment. Treatment methods include the 12-Steps and other evidence-based methods like dialectical behavior therapy (DBT), cognitive behavioral therapy (CBT), and motivational interviewing (MI). Clients also receive life skills training and alternative therapies such as meditation and yoga. Families may attend a weekly family program.
The center offers outpatient treatment at a variety of intensities: a partial hospitalization program (PHP) — also referred to as day treatment — an intensive outpatient program (IOP), general outpatient treatment, and an aftercare program. The PHP is recommended for those who struggle with repeated relapse or mental health problems. It meets five days per week and includes 20 to 26 hours of programming per week.
The IOP involves nine to 12 hours of programming per week. An opioid addiction program uses Suboxone alongside a proprietary blend of therapies.
The aftercare program consists of group therapy sessions that convene once per week. Other aftercare provisions include social networks and apps, family guidance and support, telephone or online recovery coaching, and monitoring and accountability. It is one of 190 (14.5 percent) facilities in California that include computerized substance abuse treatment.
The team at the West LA facility includes two psychologists. The Betty Ford Center - Los Angeles is one of California’s 182 (13.9 percent) facilities that are accredited by the Joint Commission.
WHAT ALUMNI SAY
At the time of this writing, the dozen or so alumni reviews were almost unanimously positive. The reviewers repeatedly provided positive feedback about the individual treatment and the program’s success as well as the staff, who were described as kind and knowledgeable.
“Group and individual treatments were great… Life saving experience,” one anonymous reviewer wrote in a typical review. In isolated praise, reviewers noted that they received judgment-free attention, and that the grounds were a pleasant place to recover. The only recurring note of criticism cited the high cost of treatment.
Staff Experience and Training: 4.5/5
Counseling Options: 4.5/5
On Google, a single reviewer gave five out of five stars to the Hazelden Betty Ford Foundation and wrote: “I'think it's great ?”
WHAT FRIENDS & FAMILY SAY
Feedback from 14 loved ones too was overwhelmingly positive about the Los Angeles location. Like alumni, loved ones repeatedly cited the cost of treatment as a weakness; one reviewer also went further, writing: “It didn't work for my friend that went there. He was surrounded by rich people pretending to get clean.”
Otherwise, the reviews were largely positive, with reviewers repeatedly provided positive feedback about the center’s group counseling and the general effectiveness of the program, as well as the modern facilities: “New facilities. Modern. Well kept. Compassionate staff,” one anonymous loved one wrote in a representative review.
Staff Experience and Training: 4.5/5
Family Participation: 4.1/5
On Yelp, a loved one gave two out of five stars and reported that they felt misled when their girlfriend was required to go to a residential facility after three weeks in the intensive outpatient program she was not allowed back into the intensive outpatient program because of a prescribed medication. They wrote: “She felt abandoned by this place and has had to seek help elsewhere.”
The facility is one of the 199 (52.2 percent) of California treatment centers that accept private health insurance and is in-network with Blue Cross Blue Shield, Cigna, Aetna, and more. The Los Angeles facility accepts other insurances on an out-of-network basis. The 27 individuals polled by Rehabs.com to date on the center’s affordability gave an average rating of 3.78 out of five stars.
Published on May 2019
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