Bradford Health Services in Nashville, TN

Overall Rating

(5 of 5)
Treatment Effectiveness
Accommodations & Amenities
Meals & Nutrition
1410 Donelson Pike, Suite A7
Nashville TN 37217

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ABOUT BRADFORD HEALTH SERVICES

In operation for over 30 years, Bradford Health Services is a large network of addiction treatment centers that offers a full continuum of rehabilitation services. One of 116 facilities in the state to offer an IOP program, Bradford Health Services offers intensive outpatient (IOP) programs and aftercare to adults and adolescents ages 13 and older who are seeking treatment for chemical dependency. Outpatient medical detoxification is offered on-site for adults.

TREATMENT & ASSESSMENT

Upon admission, clients participate in an initial multidisciplinary assessment to ensure the outpatient program is an appropriate level of care. Bradford Health Services’ abstinence-based treatment program utilizes the 12-step framework that plays an integral role throughout treatment. The 12-Step program is used in 85% of Tennessee’s treatment facilities, and provides a framework for continuing care.

Along with attending 12-Step meetings and performing “step work,” clients also participate in a weekly schedule of small group counseling sessions and educational classes. Substance abuse education is commonly used in treatment programs across nearly 78.8% of facilities. Adventure-based programs may also be utilized as well as individualized academic programs.

Although sessions focus primarily on relapse prevention training, the programs incorporate content to address clients’ needs such as focusing on age groups for different treatment sessions. The Nashville location also encourages family involvement through its family program, which offers support and addiction education to loved ones. It is an effective way to provide support to clients through their families, and 89.9% of the state’s facilities provide some form of family support. Family participation in Alcoholics Anonymous (AA) is also recommended.

To assist in long-term sobriety, adult and adolescent graduates of the program may take advantage of the facility’s aftercare. These services include referrals to the alumni association, ongoing monitoring, and various resources to enhance 12-Step involvement.

STAFF CREDENTIALS

Bradford Health Services is one of Tennessee’s 65 facilities that are accredited by the Joint Commission. It employs a team of master’s level addiction counselors, intervention specialists, program coordinators, and professionals experienced in working with adolescents.

WHAT ALUMNI SAY

The three alumni polled by Rehabs.com to date provided positive feedback the Nashville location’s program, giving four out of five stars or higher for the staff's level of training and experience, counseling options, the use of the 12-Steps, and family participation. Alumni gave neutral three out of five stars regarding the inclusion of holistic treatment methods. “The helpful staff and the experiences they had to share were great. They cared about each of us the same,” Devon wrote.

On Google, Bradford Health Services in Nashville earned an average rating of 3.2 out of five stars to date.[1] Feedback is divided with regards to the quality of the staff. One reviewer provided feedback on the “wonderful staff.” However, one reviewer wrote about the “incompetence” of the staff while another wrote about how the staff told her there weren’t any “intervention services” available, despite her finding it “listed on the website.”

On Facebook, where the facility can manage its page, Bradford Health Services has an average of 4.2 out of five stars from 117 reviews.[2] Many reviews describe an effective program that promotes long term sobriety and the skills “learned in the program.” Reviewers generally provided positive feedback about the staff, though some reviews indicated that the staff “plays favorites” and some staff members were “rude.” Several reviewers wrote how the facility’s leadership team “Only care about cash.”

WHAT STAFF SAY

On Indeed, Bradford Health Services as a whole earned an average of 3.4 out of five stars from 97 reviews to date.[3] Current and former staff members wrote how they genuinely enjoyed “helping people” and some their coworkers but wrote negative feedback about the “Poor management” and the “High turnover rate.”

On Glassdoor, Bradford Health Services has a 2.9 out of five from 59 reviews.[4] While employees didn’t like the “low pay,” they described it as a “great way to learn about substance abuse problems and how to help patients recover from them.”

FINANCING

Bradford Health Services of Nashville accepts most major insurance plans, as does 76% of Tennessee. It also offers options for private pay.

CONCLUSION

The team at Bradford Health Services is committed to providing the community with ways of addressing chronic conditions. Aside from substance abuse, the facility uses its social media platforms to promote healthier remedies for conditions, including pain management. That way, community members can find the resources needed to get treatment.

[1] GoogleReviews
[2] https://www.facebook.com/pg/BradfordHealthServices/reviews/
[3] https://www.indeed.com/cmp/Bradford-Health-Services/reviews
[4] https://www.glassdoor.com/Reviews/Bradford-Health-Services-Reviews-E376922.htm

Published on December 2018

User Reviews

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Faith

  • Treatment Effectiveness
  • Accommodations & Amenities
  • Meals & Nutrition
Great IOP services

Devon

  • Treatment Effectiveness
  • Accommodations & Amenities
  • Meals & Nutrition
Teamwork, one on one counseling. The helpful staff and the experiences they had to share were great. They cared about each of us the same

Elizabeth

  • Treatment Effectiveness
  • Accommodations & Amenities
  • Meals & Nutrition
Being consistant in groups was a strength. Interesting methods used to get the results the facility desires in. My experience was 9 years ago so my memories are a bit lame.

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