Bradford Health Services in Madison, AL

Overall Rating

(3.7 of 5)
Treatment Effectiveness
Accommodations & Amenities
Meals & Nutrition
1600 Browns Ferry Road
Madison AL 35758

Bradford Health Services Philosophy

Bradford Health Services offers a wide variety of drug and alcohol treatment options at numerous locations across the country. The Madison, Alabama facility is home to Bradford’s adult residential substance abuse rehab and adolescent residential substance abuse rehab. Located less than 10 miles from the Huntsville International Airport, the facility provides clients with a safe, compassionate, and supervised environment to begin the journey of recovery. Both programs focus on healing the mind, body, and spirit via various clinical, recreational, and social therapies in a relaxing setting.

Areas of Specialization

  • Holistic Therapy
    Facilities that offer “holistic therapy” see and treat patients in the context of their entire lives and health status. They treat the “whole person,” not just the addiction.

  • Individual Therapy
    This term describes one-on-one therapy, in which a patient and trained counselor, social worker, psychologist or psychiatrist meets privately with a patient to discuss challenges related to lifestyle, work, family and romantic relationships that may have contributed to the development of an addiction.

Facility Highlights

Intervention Services

Intensive Outpatient Program

Emergency Consultation

Rehabs.com 360 Guide

Review by Rehabs.com Contributors

ABOUT BRADFORD HEALTH SERVICES – MADISON

With over 30 locations in the Southeast, Bradford Health Services offers a variety of programs for individuals struggling with substance abuse and co-occurring disorders. The facility in Madison, Ala., located 10 miles from the Huntsville International Airport, offers residential treatment programming for adults and adolescents ages 13 to 18. According to the facility’s website, the adolescent program also includes a period of monitored detoxification. Additional services, including outpatient treatment programs and continuing care, are available through Bradford’s other locations.

TREATMENT & ASSESSMENT

Upon admission, all clients receive a comprehensive assessment to help guide the development of their individualized treatment plan. Treatment for adults is based on 12-step principles and includes individual and group therapy sessions in a structured environment. Family is a core component of Bradford’s approach, and loved ones are encouraged to participate in the recovery process. Clients also engage in adventure-based education, which challenges self-imposed limits and develops self-confidence, trust, and respect for others.

Like adult care, programming for adolescents draws upon the 12-Steps. Staff administer therapy in small groups, one-on-one sessions, and within adventure-based settings. Family members are also encouraged to participate in the center’s educational workshops, meetings, and therapy sessions. Additionally, certified educators are available to help clients who are still enrolled in school.

STAFF CREDENTIALS

According to Bradford Health Services’ website, the center’s treatment team includes physicians and qualified addiction counselors. Certified educators are also available to assist adolescent clients with school work.

ACCOMMODATIONS & AMENITIES

The Madison facility is set in a private, wooded location. The residence is modestly furnished, and most clients share bedrooms. The eight alumni polled by Rehabs.com at the time of this writing gave the center’s level of cleanliness an average rating of 4.25 out of five stars.

WHAT ALUMNI SAY

Alumni polled by Rehabs.com at the time of this writing provided mixed reviews. When asked how likely they were to recommend the Madison facility to others, the eight survey respondents provided a rating of 3.63 out of five stars. Like the facility’s cleanliness, the program’s level of family participation received a relatively high rating of 4.13 stars. “I thought that family participation was a beneficial attribute of the facility; however, they need to offer more holistic offerings,” one anonymous reviewer wrote. The staff’s level of training and experience also received a high rating of four stars, but alumni review commentary regarding the center’s staff varied significantly. Some respondents described staff as “rude” and disrespectful, and others praised the “Good facility and staff.”

The center’s exercise and leisure options received an above-average rating of 3.25 stars, despite some alumni complaints about “Little to no exercise.” The center’s holistic offerings and its counseling options received lower ratings of two and 2.88 stars, respectively. Multiple alumni expressed appreciation for the center’s small group sessions, but some felt that 12-step methodology alone was insufficient.

The center’s affordability received an average rating of three stars, yet multiple respondents expressed frustration with what they perceived as a focus on money. “I am dissapointed that they are all about money and wont help u unless you cough up about 30k so never will i use there services again,” B.B. told Rehabs.com.

WHAT FRIENDS & FAMILY SAY

The two loved ones polled by Rehabs.com at the time of this writing shared differing perspectives. B.B. gave the facility five out of five stars for its treatment effectiveness. “My child was treated here for substance abuse and benefitted very much from the program,” they wrote. An anonymous loved one told Rehabs.com that they were unlikely to recommend the facility to others, citing “individual counseling” as one of the program’s weaknesses.

WHAT STAFF SAY

The two staff members surveyed by Rehabs.com to date noted that they would recommend the facility to friends and family. D.O. highlighted the “great clinical support staff.” “We are always striving to better ourselves and our facility by taking extra training courses,” they wrote. R.B. was slightly more critical, noting a need for more staff training and a longer treatment duration. “Even with problems it is still the best around,” R.B. wrote.

FINANCING

According to review data collected by Rehabs.com, Bradford Health Services accepts most major insurance plans and offers self-pay options.

Published on January 2018

User Reviews

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  • Treatment Effectiveness
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I thought they did a they could do. But its really up to the patient. Therapy was a strength.

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It was horrible. The girls would sneak out. It was honestly like jail but you had a smoke break. Staff was mean non helpful and acted like they didn’t care. Nurses were snobby. I didn’t have a good experience but it’s all my insurance would pay for the only plus was the food.

It was not a good experience. Where do I begin? Well there is no accountability. If you chose not to go to the so called groups and sit outside and smoke all day then that was okay. An accountability sheet was given to the patient so they could sign off in case the insurance questioned the services received. Many patients never attended meetings. Plane and simple they are about the money. There is no in depth therapy. It is a cookie cutter program. They tell you about the 12 steps but nothing in depth. The CAs are for the most part useless. There were 2 good ones that did help. The medical staff was horrible. I had a swollen foot. They gave me ice They knew I had heart issues and never put two and two together. I had circulation issues. I was finally taken to Madison hospital where I was also diagnosed with pmemonia . The facility was a dump. I understand no TV in the rooms but at least give patients a decent mattress to sleep on. Little to no exercise. Most people were in and out in two weeks or so. I can't blame my relapse on Bradford. When I did go back to treatment I was hesitant. I found a great facility in Tampa. Bradford is the Domino's of rehabs.

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i called for a recomendation and they recommended ecp program or no where else i am dissapointed that they are all about money and wont help u unless you cough up about 30k so never will i use there services again. What they told pretty much was money is what they care about.

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Helpful staff and detox servicesDoes not have extended residential stay. Out in 10-12 days! Only detox provided..Not enough time to fully recover.

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Clean Individual counseling was a downfall

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Treatment effectiveness: Bradford claims that their program is based on the 12-step method, but you don't get much past the second step during the group meetings. Counselor Assistants who conduct the group sessions vary widely in skill and ability to maintain control of the session. Crosstalk is a problem in these sessions. The small group and one-on-one sessions with my counselor were the best therapy in the program. That really worked well and it is the only reason I give it four stars. Accommodations and amenities:This is not a pleasant facility to live in. I was given one thin little pillow, one thin little blanket (which I kept as a trophy) and one sheet for my twin bed. No television in the room, which I shared with a roommate. You could have a radio, but you had to bring it. No exercise facilities at all. Cellphones, tablets and laptops are not allowed. You make phone calls from a payphone. Wakeup is 0500 hours. Rollcall is 0600 hours. Lights out is 2200 hours and almost every hour between rollcall and lights out is occupied with something. The only thing pleasant about Madison was the food, especially breakfast. The free fountain drinks were nice too, but none of the offerings had caffeine and the coffee was drinkable at best. God, keep me sober so I don't have to do that again.

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I thought that family participation was a beneficial attribute of the facility; however, they need to offer more holistic offerings.

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They are very strong on their 12-step program. However, there is not enough emphasis on faith. I stayed 6 weeks in this facility then did outpatient daily for 6 weeks. Attended meetings 2 times a week. Have been sober 8 years 4 months

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It was convenient. However, there were too many court ordered attendees.

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Good over all treatment experience. Encouraging and supportive. However, it was quite expensive.

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Positives included the food, outdoors time, some of the counselors' helpfulness. However, some nurses were extremely rude, some counselors played favorites which was really annoying if you weren't one of them...If I had to go back to rehab I would want to go back to Bradford, regardless of the weaknesses.

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Sometimes the CA's treated me without respect...

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12 Step orientation but the length of the program needs to be improved.

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The groups were small so you got individual care.

  • Treatment Effectiveness
Needed more training for staff...sink or swim attitude (and) needed more in-services and respect for protocol...(also) hiring staff that understands addictions...some patients needed to stay longer than allowed...(however) even with problems it is still the best around...there is no other facility around here to consider.

  • Treatment Effectiveness
Great clinical support staff. Majority of which are in recovery so they fully understand what the patients are going through. We are always striving to better ourselves and our facility by taking extra training courses....try to keep in contact with our former patients to see how they are doing. Patient care is our top priority.

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My child was treated here for substance abuse and benefitted very much from the program.

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Excellent treatment. Good facility and staff

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