Bradford Health Services in Franklin, TN

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Overall Rating

(3.6 of 5)
Treatment Effectiveness
Accommodations & Amenities
Meals & Nutrition
1897 General George Patton Drive, Suite 116
Franklin TN 37067

Bradford Health Services Philosophy

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Review by Contributors


Bradford Health Services’ addiction treatment network offers a full continuum of treatment programs through its 27 separate facilities, including those in Manchester and Clarksville. Located 20 miles south of Nashville, Bradford Health Services of Franklin, Tenn., provides comprehensive, intensive outpatient treatment programs for adults and adolescents struggling with issues chemical dependency, as well as aftercare. The Franklin location also offers medical detoxification services on an outpatient basis and dual diagnosis treatment.


Bradford Health Services bases treatment on a disease model of addiction. Clients may enter the Franklin facility's intensive outpatient program (IOP) following inpatient treatment or as a starting point for their treatment in the early stages of their chemical dependency. Several times per week, clients attend special sessions designed to treat their risk of relapse and environmental stressors. Less critical emotional stressors are also treated.

Following IOP care, both adolescent and adult clients may enroll in the Extended Care Program, an aftercare program designed to help clients address potential obstacles to sobriety, including unresolved grief or trauma, work-related issues, and others. The program treats dual diagnoses such as depression, chronic pain, and PTSD among others. Services include individual, group, and family therapy; medical management; and 12-step treatment. Group topics in extended care include chronic pain, relapse prevention, trauma recovery, grief and loss, and desensitization.


Staff at the Franklin facility includes a psychiatrist, therapists, counselors, and a licensed adventure therapist. One alum polled by to date rated staff's level of training a perfect five stars.


One alum polled by to date gave mostly positive ratings of the Franklin facility, rating it a perfect five stars for its cleanliness, its level of staff support, and its visitor policy. The anonymous alum rated it three stars for holistic treatment offerings and only one star for exercise options and connectivity. The alum wrote: "Overall a good program but needs to improve their exercise program."

On Google, two reviewers to date both rated the Franklin facility a perfect five stars.[1]


The sole loved one polled by to date gave the Franklin facility low ratings, rating it highest in its holistic treatment offerings, family involvement, and cleanliness, at three out of five stars each. The loved one rated it two stars in exercise and leisure options, counseling options, and the level of staff support, and only one star in affordability. Loved one Linda wrote: "aftercare is the most important should of been explained!!!!!for the price they should make more effort to stay in contact."


On Indeed, 60 reviewers to date rated Bradford Health Services as a network an average 3.4 out of five stars, with ratings of 2.9 stars in management and 3.1 stars in company culture.[2] On Glassdoor, 44 employees to date rated the network an average 2.2 out of five stars,[3] suggesting mixed reactions from current and former employees.

Clients reported mixed feedback on staff and management, with some writing that staff cared for clients and the organization of the structure and others writing the opposite. A former crisis responsive consultant wrote to Glassdoor: "The staff are friendly and the work is rewarding," but another one on Indeed wrote: "Some co workers are very rude to staff and clients."


Bradford Health Services accepts major insurance providers and offers private pay options.


Published on September 2017

User Reviews

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  • Treatment Effectiveness
  • Accommodations & Amenities
  • Meals & Nutrition
Overall a good program but needs to improve their exercise program

  • Treatment Effectiveness
  • Accommodations & Amenities
aftercare is the most important should of been explained! for the price they should make more effort to stay in contact

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