Brattleboro Retreat in Brattleboro, VT

Overall Rating

(4 of 5)
Treatment Effectiveness
Accommodations & Amenities
Meals & Nutrition
One Anna Marsh Lane, P.O. Box 803
Brattleboro VT 05301

Brattleboro Retreat Philosophy

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Areas of Specialization

BRIDGES (The Brattleboro Retreat Individually Developed & Guided Education Services), Children's Residential Program

Facility Highlights

Adult Inpatient & Outpatient Programs
LGBT Inpatient Program
Continuing Education

Rehabs.com 360 Guide

Review by Rehabs.com Contributors

ABOUT BRATTLEBORO RETREAT

Founded in 1834 and located in southern Vermont, the Brattleboro Retreat is a nonprofit treatment center that offers a full spectrum of treatment programs for adults and adolescents struggling with substance use and co-occurring mental health disorders. Programs include inpatient, outpatient, and hospital-based care, which includes medical detox. The facility also offers a specialized inpatient program for LGBT individuals, only one of only three residential facilities in the state to offer services tailored to this community.

TREATMENT & ASSESSMENT

According to the center’s website, treatment takes a multidisciplinary approach that is evidence-based. The 12-step model of recovery is not a foundational element of treatment, though referrals to local meetings are provided.

Inpatient care, including medical detox, is intended for crisis stabilization purposes only, and generally lasts between five and 14 days. Admissions are usually processed within 24 hours, and there are dedicated inpatient treatment tracks for young adults ages 18 to 26 and LGBT clients.

Outpatient options include a partial hospitalization program (PHP) and an intensive outpatient program (IOP), both of which allow clients to stay in on-campus housing at night. Both programs include individual and group counseling and medication management. Programming focuses on learning healthy ways to handle stress and improve relationships. General outpatient care utilizes cognitive behavioral therapy (CBT) and experiential activities while connecting clients to community resources, such as 12-step groups and SMART Recovery meetings.

STAFF CREDENTIALS

According to the facility’s website, the team includes board-certified psychiatrists, psychiatric nurses, licensed social workers, and mental health professionals. The 16 individuals polled on the staff’s level of training and experience at the time of this writing gave it an average rating of four out of five stars.

ACCOMMODATIONS & AMENITIES

There is no information provided on the facility's website regarding accommodations. However, the 17 individuals polled by Rehabs.com to date on the matter felt the facility was well-maintained and clean.

Facility's Cleanliness and Upkeep: 4/5

WHAT ALUMNI SAY

The nine alumni polled by Rehabs.com at the time of this writing offered overwhelming positive reviews for the facility, particularly for the facility's “caring” and “well trained” staff and the facility's counseling options. "Wonderful treatment center with extremely knowledgable and compassionate staff!" one alum wrote.

Staff's Level of Experience and Training: 4.6/5
Counseling Option: 4/5

Alumni also tended to feel the facility offered an ample amount of holistic treatment options, and many indicated that they would strongly recommend the facility to others.

Likelihood to Recommend the Facility: 4.6/5
Holistic Offerings: 3.8/5

Yet there were some criticisms. More than one individual noted that the food could be improved, and one alum reported a bad benzodiazepine detox experience. Other one-off complaints cited a lack of exercise and outdoors time and overcrowding.

“Staff was professional but warm,” S.A. wrote in a representative review. “Only complaint was little access to exercize and outdoors.”

WHAT FRIENDS & FAMILY SAY

The 14 friends and family members polled by Rehabs.com at the time of this writing offered moderately positive reviews, with some exceptions. While opinions were mixed, the loved ones tended to approve of most aspects of the facility and indicated they were somewhat likely to recommend the facility to others. Similar to alumni opinions, loved ones tended to praise the facility's staff and approved of its counseling options.

Staff's Level of Experience and Training: 3.7/5
Counseling Option: 3.5/5

Loved ones also generally approved of the amount of family participation during treatment.

Family Participation: 3.8/5
Likelihood to Recommend the Facility: 3.5/5

Yet repeated criticisms were given for a lack of aftercare and a lack of security or supervision. “Brattleboro retreat is run very poorly,” A.L.W. wrote. “After a ten day very expensive stay... they were not able to complete testing and our son left with no diagnosis.”

FINANCING

According to its website, the Brattleboro Retreat contracts with more than 100 local and national insurers, including Medicare and Vermont Medicaid. Overall, individuals tended to approve the facility's cost.

Affordability: 3.9/5

CONCLUSION

Local news organizations have reported on several suicides at the facility in the last few years. A January 2015 NePsy.com release indicated that the Brattleboro Retreat had failed its third inspection from the Centers for Medicare and Medicaid Services (CMS) for conditions that jeopardized patients’ safety. While Brattleboro Retreat representatives were unavailable to comment on at that time, by November 2015, the facility had been found to be in full compliance with CMS requirements.

Additionally, in February 2017, the center adopted two new treatment approaches, and invested about a $250,000 into the center, according to VTDigger.

Published on April 2018

User Reviews

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Anonymous

Each person would have different experience

Anonymous

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Not enough qualified counselors and/or supervision.

CC

My loved one went there and he was taken in the same night we called. But we couldn't afford to have him stay longer.

Anonymous

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Honesty, timed schedule were the best parts. Paperwork take too long They were very good with my son, They made him comfortable and not scared.

Anonymous

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Staff was good.

Anonymous

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Location was the best part. Treatment plan,follow through,security not that great., My children's father went there,as well as many others like it,and it was not very helpful.

Anonymous

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Skilled staff Old building Wonderful treatment center with extremely knowledgable and compassionate staff!

Anonymous

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staff is great and will give you one to one time Sometimes everyone with different problems are mixed together People with mental illness don't want to be around people who have brought problems on themselves like herion

Anonymous

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Large enough to quickly admit new patients Poor assistance with transferring to further care Good place to start rehab, but lacks in assisting with making sure people are able to get into or actually get to further long term care. This has resulted in many repeat admittances.

Anonymous

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the employees are fantastic. The food, not the healthiest. I would recommend them, the staff truly cares about the people.

JCP

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They had no idea how to safely help someone dependent on Benzodiazapines. Avoid this place like the plaque.

Anonymous

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they were all well trained and very attractive

Anonymous

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Therapy, Staff, additional groups like yoga, and the area were strengths of the facility. They care about the patients. You can trust the staff and feel safe there. Do it for yourself. You are worth it!

Anonymous

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Good staff. Bad food.

DND

they denied her because of insurance not paying for it. it was not affordable.

Ken

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Staff is very caring. This place saved my life.

Anonymous

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I was not the one that attended.

Anonymous

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The staff was very kind. I was afraid to go but it was worth it. However, it was too expensive.

Anonymous

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The accessibility was a benefit of the facility, but the size of the facility was a downfall.

Anonymous

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It was local, which was nice. However, it shouldn't be free for service.

CD

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They could have had a better 12-step program and more family involvement; however, it was otherwise a great facility.

WHF

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Overall the program helped me realize that hurting myself would also hurt others and that my life is worthwhile.

ALW

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Brattleboro retreat is completely ineffective ... and the staff is overworked and uncaring. We sent our son there with high hopes after much research into possible treatment. We even visited the facility beforehand. What we did not see is that Brattleboro retreat is run very poorly. After a ten day very expensive stay ... they were not able to complete testing and our son left with no diagnosis. He was also worse off after the stay than before. ... They caused our family unnecessary stress and years of uncertainty, which had dire consequences. My advice, avoid Brattleboro Retreat at all costs. It is not just a waste of time and money and emotional hazard, it makes a difficult precarious situation much worse.

Sue

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In 1985, I relapsed. Went back in 1986, and have been clean & sober since. There was always someone to talk to.

SA

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Staff was professional but warm. Only complaint was little access to exercize and outdoors.

JC

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Staff is attentive and for those motivated to change quite effective. No family events but social worker counselor couple support

anonymous

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Our friend had struggled and had been in many treatment programs across the decades with unsuccessful results. This had an amazing impact that changed his life and his family's life.

anonymous

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I have heard that the Retreat has gotten a lot better. It was a bit overcrowded when I was there. Changed medication without consulting my Psychiatrist.

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