BryLin Behavioral Health Center in Williamsville, NY

Call (716) 886-8200 to Contact BryLin Behavioral Health Center

Overall Rating

(4 of 5)
Treatment Effectiveness
Accommodations & Amenities
Meals & Nutrition
531 Farber Lakes Drive Suite 202
Williamsville NY 14221

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Review by Contributors


From a business park in Williamsville, N.Y., about 20 minutes northeast of Buffalo, the BryLin Behavioral Health Center provides outpatient treatment for individuals struggling with mental illness, substance use disorder, and dual diagnosis. Mental health counseling is provided for adults only; the substance misuse offerings include dedicated tracks for adolescents and young adults (who will find dedicated services at 25.4 and 35.4 percent of New York State-based facilities, respectively).

Medical detox is not available on-site, but BryLin does offer stabilization services and inpatient treatment at its short-term, crisis care hospital in Buffalo.


Treatment begins with a comprehensive evaluation, which is used to determine the best course of treatment and to identify any co-occurring disorders. Counseling is provided in individual, group, and family settings utilizing evidence-based practices such as cognitive behavioral therapy (CBT), dialectical behavior therapy (DBT), motivational interviewing (MI), rational emotive behavioral therapy (REBT), and eye movement desensitization and reprocessing (EMDR). Medication management services are also available, when appropriate.

Specialized treatment tracks include the aforementioned programs for adolescents and young adults, as well as gender-separate groups for adult men and women (available at 64.5 and 64.4 percent of New York-based facilities, respectively), a "Recovery from Opiates" group, and groups that discuss early recovery, relapse prevention, and meditation and relaxation.

There’s also an Impaired Drivers Program, consisting of evaluation and, if necessary, treatment. In such cases, counselors work closely with attorneys and the DMV.


The treatment team includes psychiatrists, psychiatric registered nurses, licensed clinical social workers (LCSWs), and licensed mental health counselors (LMHCs). The single alum polled by to date gave the facility five out of five stars for its staff's level of training and experience.


The single alum polled by to date would recommend BryLin's outpatient program. "Excellent staff who are very professional," Megan wrote, giving the facility four stars for its holistic offerings, family participation, counseling options, and ability to treat co-occurring disorders, but adding that the center "could use more alternative therapy option."

BryLin's outpatient location has mixed feedback on secondary sites, with a 3.4 out of five-star average rating based on 10 reviews on Google — note, some of the five-star ratings were left by the facility itself.[1] There's little overlap between the negative reviews: one reviewer noted that the facility never returned their calls, while another felt they simply left with a different mental health disorder after treatment.

However, more than one reviewer praised the center's supportive and caring staff: "Everyone from the time I entered the building to the time I left was excellent. Staff was so very welcoming and supportive," Mary wrote in a representative comment.

On Facebook, the organization as a whole (as opposed to outpatient care in particular) has a 4.3 out of five-star average rating based on 37 reviews (note, the facility may be able to vet its own reviews on Facebook).[2] The few negative reviews cite unhelpful staff — though these are directly contradicted by numerous reports like Valerie's, who wrote: "Both the Inpatient and outpatient are filled with caring and kind people."


According to its website, BryLin accepts Medicaid and most private insurances.

[1] GoogleReviews

Published on December 2018

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  • Treatment Effectiveness
Excellent staff who are very professional, Could use more alternative therapy option

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