Cap Quality Care in Westbrook, ME

Overall Rating

(2.3 of 5)
Treatment Effectiveness
Accommodations & Amenities
Meals & Nutrition
1 Delta Drive Suite A
Westbrook ME 04092

Cap Quality Care Philosophy

This provider has not yet updated their "Philosophy" section. Click here to submit this information.

Rehabs.com 360 Guide

Review by Rehabs.com Contributors

ABOUT CAP QUALITY CARE

CAP Quality Care of Westbrook, Maine provides outpatient-based treatment for adults and teens dealing with opiate addiction. The center is run by the Center for Addictive Problems (CAP) that operates two other locations in Illinois. The facility is among the 20.8 percent of Maine facilities to offer specialized treatment programming for adolescents.

TREATMENT & ASSESSMENT

CAP Quality Care offers opiate treatment through methadone maintenance, counseling sessions, support groups, and crisis intervention on an outpatient basis. Clients under the age of 17 require parent/guardian consent. In Maine, CAP of Westbrook is among only 4.8 percent of facilities to offer a methadone maintenance program.

An assessment compiled by a doctor, nurse, and counselor is used to determine individualized treatment plans. Clients will regularly meet one-on-one with a counselor and must attend treatment seven days a week for the first 90 days.

Group therapy sessions are offered 40 to 50 times per month and cover topics including anger management, pain management, communication, recovery skills, parenting, and addiction education. Special groups are offered for mothers, fathers, and women. Hepatitis C and HIV education and referral services is also offered.

STAFF CREDENTIALS

CAP Quality Care employs a medical director and physicians, nurses, counselors, and licensed social workers. The single alum surveyed by Rehabs.com to date provided five out of five stars for the staff's level of training and experience.

WHAT ALUMNI SAY

The sole alum polled by Rehabs.com as of this writing gave a mostly positive review. The anonymous reviewer provided four out of five stars for most of the 15 measured metrics, including holistic programming, counseling options, and treatment for co-occurring disorders. “The counselors are caring and supportive,” the alum added.

Reviews on Google are near perfect, where 13 reviewers gave an average 4.9 out of five stars.[1] “Amazing doctor and wonderful staff,” wrote reviewer J.H. “Everyone is respectful of your treatment and they do not label anyone and put you in FULL control of your treatment.” Alum T.J. representatively added, “This is a great program!! As long as u want it to work it will work."

D.M.B., the sole reviewer on the facility’s Facebook page, which may be monitored by the facility, provided five stars and wrote: “Cap is amazing with what they do. They help so many people and I've always been treated kindly and with respect.”[2]

In contrast, the facility received an average rating of just one star from three YellowPages reviewers to date.[3] Both users to leave written feedback issued warnings about lack of respect from staff and lack of a holistic approach in treatment programming.

WHAT STAFF SAY

Though Rehabs.com has yet to receive responses from current or former employees, six reviewers gave an overall rating of 4.3 out of five stars to the facility.[4] “This is an amazing treatment facility and it was great working there,” wrote a former employee. “The staff are all caring individuals who care about the recovery of there patients.” A former administrative assistant at the Maine location added: “The counselors were awesome and always willing to give a helping hand.”

FINANCING

Cap Quality Care’s website lists methadone maintenance treatment as $90 a week with an initial $90 intake fee. The facility also accepts private insurance and Medicaid and will bill methadone clinical services weekly. Clients in need can also work with Cap Quality Care to develop a payment plan. The single alum surveyed to date provided a four-star rating for the center's affordability.

[1]GoogleReviews

[2]https://www.facebook.com/CapQualityCareInc/

[3] https://www.yellowpages.com/westbrook-me/mip/cap-quality-care-464823086

[4] https://www.indeed.com/cmp/Cap-Quality-Care/reviews?fcountry=US&floc=Westbrook%2C+ME

Published on October 2018

User Reviews

Review this Center

Please note: Anyone attempting to manipulate or spam our system or the providers’ own listing pages risks having all content removed.

Anonymous

  • Treatment Effectiveness
  • Accommodations & Amenities
  • Meals & Nutrition
Quality counselors and Safety were nice features. This is an outpatient facility. The counselors are caring and supportive.

Disclaimer

Rehabs.com is a third-party resource for consumers seeking addiction treatment.

We list thousands of treatment providers throughout the U.S., often including alumni and staff ratings and reviews, and Rehabs.com 360 Guides that provide valuable information for people making difficult decisions. Rehabs.com is not influenced in regards to its ratings or reviews by any treatment center or its sponsors, and we clearly designate advertiser relationships with "Sponsor" or "Ad" or "Advertisement”.

Official Facility Response

Rehabs.com collects thousands of User Reviews weekly to collect the most up-to-date information possible on treatment facilities across the country. The opinions shared in User Reviews are expressly those of the user, and do not reflect the thoughts, beliefs, or opinions of Rehabs.com. Per our policies, we do not remove User Reviews at the request of a facility.

Treatment facilities can and are encouraged to respond directly to any User Review, positive or negative. In fact, visitors are more likely to favorably consider a facility that actively responds to criticism (and praise!) to one that doesn’t.

Please leave your Facility Response below using a verified facility-specific email address. A representative from Rehabs.com will vet your response within two business days to ensure it meets our standards for public posting. Rehabs.com retains the right to contact anyone who leaves a review via our website to confirm authenticity.

As always, thank you for your feedback, and for your willingness to work with us as we move forward in developing the most comprehensive and trusted rehab reviews and listings platform.

For more details, please read about our Reviews Process.