Chase Brexton Health Care - Substance Use Treatment Philosophy
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ABOUT CHASE BREXTON HEALTH CARE - SUBSTANCE USE TREATMENT
Located in Baltimore, Md., Chase Brexton Health Care offers a full range of medical care, as well as substance use treatment that includes an outpatient program (OP) and intensive outpatient program (IOP). Also offering medication-assisted treatment (MAT), the facility is among 37.6 percent of substance abuse treatment facilities throughout the state to utilize Suboxone.
TREATMENT & ASSESSMENT
According to the facility's website, Chase Brexton Health Care offers care for substance use at its Glen Burnie and Mt. Vernon Centers. Walk-in service is available at the Mt. Vernon Center Monday through Thursday at 1:00 p.m.
The facility provides screenings, evaluations, crisis interventions, psychoeducational groups, alcohol education programs, and referrals to more intensive programs. The center has 12-hour Alcohol Education Programs that consist of six two-hour classes. The program meets Maryland's requirements for people referred by a court.
The IOP focuses on the psychological, physical, and social aspects of addiction. Upon admission, clients go through an intake evaluation, which is used to determine the appropriate care and treatment plan. Phase one meets three times a week for three-hour sessions and includes group and individual counseling. Clients typically attend for a minimum of eight weeks.
The OP (called Traditional Outpatient Program or TOP at the facility), is phase two of the service. Here clients engage in outpatient group counseling two times a week as well as individual counseling. Group sessions focus on relapse prevention and aftercare planning.
The third phase includes weekly groups that provide a supportive and interactive setting. The focus again is on relapse prevention as well as sober living skills.
The facility’s medication-assisted treatment (MAT) provides prescription medication, including Suboxone, Naltrexone, Subutex, and Vivitrol, which helps support the recovery process. Clients in MAT also participate in counseling and educational classes. In addition, the facility operates a Stages of Change OP for those dedicated to effecting change in their lives, which meets two evenings per week at the Mt. Vernon Center.
There currently is no information provided online regarding treatment staff. However, the one alum surveyed by Rehabs.com to date gave the center five out of five stars for the staff's level of training and experience.
WHAT ALUMNI SAY
The one alum polled by Rehabs.com at the time of this writing provided positive feedback about Chase Brexton Health Care. M.T.L. awarded perfect five-star ratings for numerous metrics, including affordability, cleanliness, the level of staff experience. treatment. They also offered four stars for the likelihood they'd recommend the facility, as well as three stars for counseling options. "Accessible, different entry levels, multi function," M.T.L. wrote, citing strengths of the facility.
On secondary review sites, the entire facility rather than its substance use services exclusively received mixed feedback to date: 3.8 out of five stars based on 170 reviews on Google; 3.4 stars based on 168 reviews on Facebook, which the organization can manage; and two stars based on 14 reviews on Yelp.   
Positive comments concerned kind and professional staff, clean surroundings, and convenience of having multiple services in one location – a one-stop medical center. On the opposite end, reviewers criticized long waits, lack of organization and communication, incompetent care, overbooked doctors and departments, and rude customer service. Of note, reviewer Bart on Google had good things to say about the center’s substance use services: “The most friendly and responsible health care Ive ever received. The doctors and nurses and substance abuse dept are top notch.”
WHAT STAFF SAY
Staff members who reviewed Chase Brexton Health Care on secondary sites offered mixed feedback to date about the organization as a whole: 2.8 out of five stars based on 55 reviews on Glassdoor and 3.5 stars based on 22 reviews on Indeed.  
Reviewers offered positive comments about understanding and friendly staff, rewarding work, and effective health care. Negative remarks concerned poor leadership, low morale, high staff turnover, and inefficient communication and workflow between departments. That said, one reviewer on Glassdoor wrote: “There are some caring, competent, amazing clinicians throughout the agency who are dedicated to serving vulnerable populations.”
Chase Brexton Health Care accepts private insurance, Medicaid, and Medicare. Financial assistance may be available to uninsured individuals. The one alum surveyed by Rehabs.com at the time of this writing gave the center five out of five stars for its affordability.
Published on July 2018
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