Chestnut Health Systems in Bloomington, IL

Overall Rating

(2.7 of 5)
Treatment Effectiveness
Accommodations & Amenities
Meals & Nutrition
720 West Chestnut Street
Bloomington IL 61701

Chestnut Health Systems Philosophy

Chestnut Health Systems at Bloomington offers individualized residential, outpatient and intensive outpatient programs for adults and adolescents. The residential program, the Chestnut Health Recovery Home for Adolescents and Young Men, provides treatment for residents aged 13-20. Research-based, holistic treatment programs address both substance abuse and co-occurring mental health conditions, and are designed to help clients achieve and maintain sobriety.

Areas of Specialization

  • Family Program
    Research shows that the odds of successful, sustained recovery from addiction are far higher when family members and loved ones are involved in treatment. Drug and alcohol addiction often have genetic roots, whether related to substance abuse, mental illness or both. Family dynamics also play a role and, often, family members are the first to realize a loved one has developed an addiction. Also, it’s important for family members to understand and embrace the lifestyle changes that are required to sustain recovery.

  • Out Patient
    Outpatient treatment describes all addiction treatment that is not residential. Patients live at home while undergoing rehab.

Facility Highlights

Outpatient Treatment

Partial Hospitalization

Sober Living

Rehabs.com 360 Guide

Review by Rehabs.com Contributors

ABOUT CHESTNUT HEALTH SYSTEMS – BLOOMINGTON

One of six not-for-profit recovery centers of Chestnut Health Systems, the Bloomington, Ill. facility offers residential, outpatient and intensive outpatient programs (IOP) for those struggling with substance abuse. Programs are available for both adolescents and adults, and treatments can be gender-specific. Medically monitored detox services are offered on-site.

Although medication-assisted treatment is not offered at Chestnut Health System’s Bloomington location, the service is available at other locations in the network.

TREATMENT & ASSESSMENT

The facility uses a GAIN assessment, developed by the Lighthouse Institute, to help determine the most appropriate treatment services. Based on these results, a personalized treatment plan is developed. Chestnut’s residential program combines researched-tested and evidenced-based counseling practices with 12-step meetings and methodology.

Clients receive individual, group, and family therapy, and participate in skills training workshops focusing on decision making, stress management, coping skills, relapse prevention, and addiction education. Regular attendance of community Narcotics Anonymous (NA), Alcoholics Anonymous (AA), and/or Celebrate Recovery groups is encouraged. According to the facility's website "The length of stay is individually determined and regularly reviewed during the course of treatment."

The adult IOP includes nine or more hours of group counseling each week, while the adolescent IOP typically calls for six to 13 hours of programming per week. Both programs are offered in the evenings and mornings to accommodate school and work schedules. The adult program also provides marriage and family therapy, credit counseling, and supported/supervised residential services.

The facility also offers crisis stabilization for adults in a 24-hour supervised care program that lasts 14 days. In all programs, addiction and mental health issues are addressed by psychiatric consultation. Family is encouraged to play a central role in treatment services for all ages, especially therapy where trust and communication often need to be re-established.

Structured sober living for adolescent and young adult men between the ages of 13 and 20 is also offered in the facility’s recovery home. Medication-assisted treatment (MAT) is available through the sober living service. Chestnut Health is part of the 19.6% of Illinois facilities to offer Suboxone.

STAFF CREDENTIALS

Chestnut's treatment team consists of licensed and certified counselors, medical assistants, and registered nurses. Of the 12 individuals polled by Rehabs.com to date, the six surveyed concerning staff felt they were well-trained and experienced.

Staff Experience and Training: 4.3/5

ACCOMMODATIONS & AMENITIES

According to the facility’s website, Chestnut offers a structured and supportive living environment for its residential treatment programs and sober living. Meals are catered, and there are recreational facilities available on-site. Amongst the 12 respondents to a Rehab.com survey, six individuals polled on the matter gave moderately positive reviews concerning the quality of the facilities.

Facility Cleanliness and Upkeep: 3.8/5

WHAT ALUMNI SAY

The seven alumni polled by Rehabs.com to date gave Chestnut’s Bloomington facility mostly positive feedback. When three were asked if they would recommend treatment at Bloomington, the alumni gave ratings of three, four, and five out of five stars. The alumni were surveyed on the facility’s connectivity, family participation, cleanliness, and affordability, and each respondent gave these categories ratings of four or five out of five stars. One alum, Lina, however, who found the program to be overwhelming, wrote: "Pushing,pressure, condisending attitudes from staff," though T.T. disagreed, writing: “Very structured learn alot bout yourself. Need more staff. Its very helpful been clean since.”

Reviews on Google were similarly positive, with five individuals giving the Bloomington location an average rating of 4.2 out of five stars.[1] "I had exceptional care" wrote alum Linda. "The staff were wonderful- compassionate, skilled, efficient & so helpful. They gave me the tools I needed to recover"

WHAT FRIENDS & FAMILY SAY

The four loved ones polled by Rehabs.com to date also offered positive feedback. Like alumni, When asked if they would recommend treatment at Bloomington, the three loved ones polled on this metric gave mixed ratings of three, four, and five out of five stars. These three loved ones also gave ratings of four and five stars for the staff's level of training and experience, the available counseling options, and exercise and leisure provisions. Several reviewers commended the caring staff. “This facility had caring staff and a variety of treatment options but inflexible hours,” an anonymous loved one wrote.

Loved ones gave ratings of three and four stars for the holistic treatment offerings, connectivity/visitor policy, and family participation in treatment. They did, however, rate the effectiveness of treatment slightly lower, with a two-, a three-, and a four-star rating. One anonymous loved one noted that “they seemed to want to help and tried various things,” though her son wasn’t ready to change.

WHAT STAFF SAY

The sole staff member polled by Rehabs.com to date gave the facility five out of five stars for overall quality care, privacy, and the program’s ability to prioritize clients’ interests. The anonymous reviewer rated the overall quality of leadership and available protocols training slightly lower, with a rating of four out of five stars.

FINANCING

According to the Chestnut Health Systems’ website, Illinois Medicaid and most private insurance plans, including Aetna, Blue Cross/Blue Shield, Cigna, Health Alliance, Health Link, Humana, UBH, and United Healthcare are accepted, as well as private pay clients. A sliding fee scale is available for individuals who meet certain criteria. The six individuals polled on the matter generally approved of the facility's cost.

Affordability: 4/5

[1] GoogleReviews

Published on September 2018

User Reviews

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Anonymous

  • Treatment Effectiveness
  • Accommodations & Amenities
As a recent prisoner I was in a drug rehab institution. I found my after care was only offered as a money generating source. I received no professional guidance only a format as explained by the counselor as an avenue to discuss any thoughts . We were also referred to an AA meeting as a source for comfort and abstinence

WH

  • Treatment Effectiveness
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  • Meals & Nutrition
Very unprofessional staff, They don't work with the children or their issues. They don't communicate with each other to know the needs of the children. These children need help not a prison like atmosphere. Staff disrespect the kids. Staff is not trained to deal with drug related issues or mental health issues

J.A.

  • Treatment Effectiveness
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Offered weekly family meetings.

ALAN R

  • Treatment Effectiveness
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Needs better staff

YJ

  • Treatment Effectiveness
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  • Meals & Nutrition
This facility is a fake. It is nothing like their website says. They are under staffed. The employee turnover rate is very high. The staff is very unprofessional especially the 3rd shift staff. The staff is very un experienced. The staff in both the boy's & girl's unit treat the clients like inmates. The classes given every Thurs are not helpful at all. It's a waste of time because all it consist of is everyone taking a turn reading out loud. The director Jim is very cocky. The list goes on. I would not reccomend this facility!

Anonymous

  • Treatment Effectiveness
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  • Meals & Nutrition
Highly unethical, uneducated, immaturely. Ethics and legal compliances will not be enforced at this facility.

BlessedSober

  • Treatment Effectiveness
  • Accommodations & Amenities
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Was blessed to come here, even though I didn't want to. I was on a waiting list, but one opened up pretty quickly for me. My counselor was great. I realize now that treatment really is what I make of it and what effort I put into it. I have been sober since going to Chestnut. The only down side was the food wasn't that great sometimes and the wait time to get processed back to my room.

Dustin Svec

  • Treatment Effectiveness
  • Accommodations & Amenities
  • Meals & Nutrition
I am a client here, while I have been here i have been treated awful. First off I have seen my counselor three times in two weeks and a day and have gotten one sheet of work. Also forgets to sign papers allowing me going to NA/AA meetings which i feel are important for recovery since i have passed my drug screen. Secondly i came in here for benzodiazepines and haven't heard anything about them in any groups. Third and foremost the food is terrible here, they have had moldy cheese and even moldy fruit. I have been outside only 3 times since i have been here in two weeks and a day. There's also no smoking cigarretes which doesnt bother me but think they should allow it to help with stress and anxiety. Today which is the ninth of October they have no cups to get a drink, no juice only water, never fill snacks up which we only get granola bars and goldfish, even run out on supplements. Also the staff is always complaining when they are just on the computers all the time. We are always late for lunch and dinner but if we are a few minutes late for group it's a big deal. There are four put of 15 employees i see that are actually good and nice to clients and i will acknowledge them. Everyone else treat us like we are dogs. I do not suggest going here if you need help.

sketchy

  • Treatment Effectiveness
  • Accommodations & Amenities
Questioning their motives. Shady. Even when my son was "clean" but needed a new evaluation, twice they came back and stated his treatment would require their maximum, 3 days a week, 3-4 hours. When I called to inquire about their process for treatment, they said and I quote "Depends. What kind of insurance do you have?". It answered my question. Their treatment plan for anyone will be the maximum if you have insurance, so they can get all the money. It is not based on helping anybody. Will be contacting my insurance as well.

Km

  • Treatment Effectiveness
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  • Meals & Nutrition
This facility helped a great deal for my son and family. Highly recommended.

CB

A very honest facility where we keep patients' interests in mind.

TNT

  • Treatment Effectiveness
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  • Meals & Nutrition
Very structured learn alot bout yourself. Need more staff. Its very helpful been clean since.

Anonymous

  • Treatment Effectiveness
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Helped family alot, but they were strict. Good place with nice people.

Anonymous

  • Treatment Effectiveness
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lots of good help

Anonymous

  • Treatment Effectiveness
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  • Meals & Nutrition
This facility had caring staff and a variety of treatment options but inflexible hours.

Lina

  • Treatment Effectiveness
  • Accommodations & Amenities
  • Meals & Nutrition
If you are trying to treat recovery and mental health and a lot of people have tortured their bodies doing the things they did to get by. Rest is needed. Not so many classes in a day. Things need to be gone over in head in time. Employees think that they know everyone is scanning them. They don't care if you are in serious pain and make you sit up all day til 9pm. Class after class can drain your brain. Too much stuff at one time. Pushing, pressure, condescending attitudes from staff. Staff clique with other in house patients. Phone calls to home especially for mothers can be difficult. Not enough time to call in day and only one pay phone.There are some caring staff.

Anonymous

  • Treatment Effectiveness
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  • Meals & Nutrition
They seem to want to help and tried various things. it was for my son who really didn't want to change, that was the toughest part.

JA

  • Treatment Effectiveness
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It was a good experience.

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