CityTeam - San Jose in San Jose, CA

Overall Rating

(5 of 5)
Treatment Effectiveness
Accommodations & Amenities
Meals & Nutrition
2306 Zanker Rd.
San Jose CA 95131

CityTeam - San Jose Philosophy

Cityteam’s San Jose facility operates two programs with comprehensive services designed to help those in need. The residential drug and alcohol treatment program offers long-term care for men that’s client-driven and 12-step based. Clients learn responsibility, leadership and stewardship by working at the mission, at the same time participating in therapy sessions, anger management meetings, Bible studies, life skills education and a career enhancement courses to help men find employment after completion of the program.

Areas of Specialization

  • 12-Step
    The term “12 Step Program” describes a way to recover from addiction that is based on the model developed by Alcoholics Anonymous. Many drug and alcohol treatment centers base their treatment on 12 steps – the first three of which are situational, the next four addressing the practical issues created by the addiction, followed by two steps focused on making amends for hurting others. Steps 10 and 11 involve a deeper examination of the previous steps and the final step is focused on helping others avoid and recover from addiction.

  • Residential Treatment
    Residential treatment programs provide housing (food and meals) in addition to treatment for substance abuse. Some facilities offer only short-term residential treatment, some offer only long-term treatment and others offer both, ranging from a few days to many months, based on patient needs.

Facility Highlights

Discipleship

Personal Counseling

Health and Dental Clinic

Meet the Staff

Patrick J. Robertson

President

Photo of Patrick J. Robertson

Patrick (Pat) J. Robertson has served at Cityteam in various roles since 1972. Founders Lester and Pauline Meyers retired in 1978 and appointed Pat as the Executive Director and later President. In 2002 when Pat read the book Good to Great by Jim Collins he felt God’s leading to refocus the organization specifically on Disciple Making and helping people self-discover from God’s Word the Bible, how they could passionately follow Jesus’ three specific commandments: to love and obey God, love your neighbor, and go make disciples of all the nations. (Matthew 22:37, 22:39, and 28:19).

Rehabs.com 360 Guide

Review by Rehabs.com Contributors

ABOUT CITYTEAM - SAN JOSE

Located in San Jose, CityTeam Men’s Recovery is amongst the 686 (52.3 percent) men's drug and alcohol treatment programs in California. The nondenominational Christian nonprofit that runs facilities in five US cities is dedicated to helping low-income and homeless individuals. CityTeam serves more than 500,000 people a year and operates another men's residential program in Oakland.

The San Jose location provides two main programs for men, offering one of the just 440 (33.8 percent) long-term residential recovery programs in the state, as well as a shelter for the homeless. Medical detox is not available on-site.

TREATMENT & ASSESSMENT

CityTeam’s program lasts anywhere from nine to 12 months. The program emphasizes Christian faith as a fundamental part of treatment. Clients will participate in “discovery Bible studies,” as well as 12-step programming. In addition, clients are provided with shelter, meals, clothing, personal counseling, discipleship, and a health and dental clinic.

Career and employment services with individualized classes on math, computer literacy, reading, and life skills, GED preparation, and career counseling is also offered. Clients will participate in recovery classes on anger management, conflict resolution, and relapse prevention.

STAFF CREDENTIALS

Services at CityTeam are made possible by the help of volunteers and donors. Volunteers assist with dining, kitchen, and laundry duties. The amount of credentialed staff members is unclear, though the sole alum surveyed by Rehabs.com to date provided four out of five stars for the staff's level of experience and training.

ACCOMMODATIONS & AMENITIES

Residents live in “dormitory style” shelter with provided meals. No other information on related offerings is available on the facility’s website; though the sole former client polled by Rehabs.com to date provided just one star for the facility's exercise and leisure activities.

WHAT ALUMNI SAY

To date, the sole reviewer to provide feedback on this facility to Rehabs.com gave average to above-average ratings for most surveyed categories. "My stay at CityTeam not only brought me back from the abyss, it literally saved my eyesight," former client Carl wrote, provided four-star ratings for the level of family participation, counseling options, facility cleanliness, and admissions and discharge procedures. A lower rating of two-stars was given for the center's holistic offerings.

Reviews were similarly scarce on secondary sites at the time of this writing, though three users on Google provided two five-star ratings and a single-one star rating. [1] A.R., the sole reviewer to provide written feedback, wrote, "thumbs up and cool people who are keeping Jesus in the equation."

WHAT FAMILY AND FRIENDS SAY

Though Rehabs.com has yet to receive feedback from loved ones at the time of this writing, a single Yelp reviewer provided four out of five stars, referring to the organization as "honest" and adding, "the staff are really caring and focused on helping people change their lives."[2]

On the center's Facebook page, which its management has the ability to edit, 33 users all provided perfect five-star ratings.[3] "City team not only saved my brothers life, but taught him how to live and survive in it as well, they became his family & were so very good to my brother," one reviewer commented in a representative review, echoing the sentiments of many that the center's focus on honesty and religious principles helped their loved ones' recovery.

WHAT STAFF SAY

At the time of this writing, 10 current and former employees of the facility provided an overall average rating of 4.5 out of five stars on Indeed.[4] While none of these comments touched upon this facility in particular, staff largely praised the quality of care provided. "Wonderful staff of people really committed to providing the best for our guests. Excellent training and great team members," one representative staffer wrote.

FINANCING

Treatment at CityTeam is offered at no cost. One of California's 699 (53.3 percent) 501(c)(3) organizations, the facility provides treatment that is supported by volunteers and donations from individuals, companies, and other donors.

[1] GoogleReviews

[2] https://www.yelp.com/biz/cityteam-san-jose-2

[3] https://www.facebook.com/pg/cityteam/reviews/?ref=page_internal

[4] https://www.indeed.com/cmp/Cityteam-Ministries/reviews

Published on May 2019

User Reviews

Review this Center

Please note: Anyone attempting to manipulate or spam our system or the providers’ own listing pages risks having all content removed.

Carl

  • Treatment Effectiveness
  • Accommodations & Amenities
  • Meals & Nutrition
My stay at CityTeam not only brought me back from the abyss, it literally saved my eyesight.

Disclaimer

Rehabs.com is a third-party resource for consumers seeking addiction treatment.

We list thousands of treatment providers throughout the U.S., often including alumni and staff ratings and reviews, and Rehabs.com 360 Guides that provide valuable information for people making difficult decisions. Rehabs.com is not influenced in regards to its ratings or reviews by any treatment center or its sponsors, and we clearly designate advertiser relationships with "Sponsor" or "Ad" or "Advertisement”.

Official Facility Response

Rehabs.com collects thousands of User Reviews weekly to collect the most up-to-date information possible on treatment facilities across the country. The opinions shared in User Reviews are expressly those of the user, and do not reflect the thoughts, beliefs, or opinions of Rehabs.com. Per our policies, we do not remove User Reviews at the request of a facility.

Treatment facilities can and are encouraged to respond directly to any User Review, positive or negative. In fact, visitors are more likely to favorably consider a facility that actively responds to criticism (and praise!) to one that doesn’t.

Please leave your Facility Response below using a verified facility-specific email address. A representative from Rehabs.com will vet your response within two business days to ensure it meets our standards for public posting. Rehabs.com retains the right to contact anyone who leaves a review via our website to confirm authenticity.

As always, thank you for your feedback, and for your willingness to work with us as we move forward in developing the most comprehensive and trusted rehab reviews and listings platform.

For more details, please read about our Reviews Process.