CityTeam - San Jose Philosophy
Cityteam’s San Jose facility operates two programs with comprehensive services designed to help those in need. The residential drug and alcohol treatment program offers long-term care for men that’s client-driven and 12-step based. Clients learn responsibility, leadership and stewardship by working at the mission, at the same time participating in therapy sessions, anger management meetings, Bible studies, life skills education and a career enhancement courses to help men find employment after completion of the program.
Areas of Specialization
The term “12 Step Program” describes a way to recover from addiction that is based on the model developed by Alcoholics Anonymous. Many drug and alcohol treatment centers base their treatment on 12 steps – the first three of which are situational, the next four addressing the practical issues created by the addiction, followed by two steps focused on making amends for hurting others. Steps 10 and 11 involve a deeper examination of the previous steps and the final step is focused on helping others avoid and recover from addiction.
Residential treatment programs provide housing (food and meals) in addition to treatment for substance abuse. Some facilities offer only short-term residential treatment, some offer only long-term treatment and others offer both, ranging from a few days to many months, based on patient needs.
Meet the Staff
Patrick J. Robertson
Patrick (Pat) J. Robertson has served at Cityteam in various roles since 1972. Founders Lester and Pauline Meyers retired in 1978 and appointed Pat as the Executive Director and later President. In 2002 when Pat read the book Good to Great by Jim Collins he felt God’s leading to refocus the organization specifically on Disciple Making and helping people self-discover from God’s Word the Bible, how they could passionately follow Jesus’ three specific commandments: to love and obey God, love your neighbor, and go make disciples of all the nations. (Matthew 22:37, 22:39, and 28:19).
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ABOUT CITYTEAM - SAN JOSE
Located in San Jose, CityTeam Men’s Recovery is amongst the 686 (52.3 percent) men's drug and alcohol treatment programs in California. The nondenominational Christian nonprofit that runs facilities in five US cities is dedicated to helping low-income and homeless individuals. CityTeam serves more than 500,000 people a year and operates another men's residential program in Oakland.
The San Jose location provides two main programs for men, offering one of the just 440 (33.8 percent) long-term residential recovery programs in the state, as well as a shelter for the homeless. Medical detox is not available on-site.
TREATMENT & ASSESSMENT
CityTeam’s program lasts anywhere from nine to 12 months. The program emphasizes Christian faith as a fundamental part of treatment. Clients will participate in “discovery Bible studies,” as well as 12-step programming. In addition, clients are provided with shelter, meals, clothing, personal counseling, discipleship, and a health and dental clinic.
Career and employment services with individualized classes on math, computer literacy, reading, and life skills, GED preparation, and career counseling is also offered. Clients will participate in recovery classes on anger management, conflict resolution, and relapse prevention.
Services at CityTeam are made possible by the help of volunteers and donors. Volunteers assist with dining, kitchen, and laundry duties. The amount of credentialed staff members is unclear, though the sole alum surveyed by Rehabs.com to date provided four out of five stars for the staff's level of experience and training.
ACCOMMODATIONS & AMENITIES
Residents live in “dormitory style” shelter with provided meals. No other information on related offerings is available on the facility’s website; though the sole former client polled by Rehabs.com to date provided just one star for the facility's exercise and leisure activities.
WHAT ALUMNI SAY
To date, the sole reviewer to provide feedback on this facility to Rehabs.com gave average to above-average ratings for most surveyed categories. "My stay at CityTeam not only brought me back from the abyss, it literally saved my eyesight," former client Carl wrote, provided four-star ratings for the level of family participation, counseling options, facility cleanliness, and admissions and discharge procedures. A lower rating of two-stars was given for the center's holistic offerings.
Reviews were similarly scarce on secondary sites at the time of this writing, though three users on Google provided two five-star ratings and a single-one star rating.  A.R., the sole reviewer to provide written feedback, wrote, "thumbs up and cool people who are keeping Jesus in the equation."
WHAT FAMILY AND FRIENDS SAY
Though Rehabs.com has yet to receive feedback from loved ones at the time of this writing, a single Yelp reviewer provided four out of five stars, referring to the organization as "honest" and adding, "the staff are really caring and focused on helping people change their lives."
On the center's Facebook page, which its management has the ability to edit, 33 users all provided perfect five-star ratings. "City team not only saved my brothers life, but taught him how to live and survive in it as well, they became his family & were so very good to my brother," one reviewer commented in a representative review, echoing the sentiments of many that the center's focus on honesty and religious principles helped their loved ones' recovery.
WHAT STAFF SAY
At the time of this writing, 10 current and former employees of the facility provided an overall average rating of 4.5 out of five stars on Indeed. While none of these comments touched upon this facility in particular, staff largely praised the quality of care provided. "Wonderful staff of people really committed to providing the best for our guests. Excellent training and great team members," one representative staffer wrote.
Treatment at CityTeam is offered at no cost. One of California's 699 (53.3 percent) 501(c)(3) organizations, the facility provides treatment that is supported by volunteers and donations from individuals, companies, and other donors.
Published on May 2019
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