Community Health Center in Akron, OH

Overall Rating

(4.3 of 5)
Treatment Effectiveness
Accommodations & Amenities
Meals & Nutrition
725 East Market Street
Akron OH 44305

Community Health Center Philosophy

Community Health Center is committed to enhancing the quality of life. We are a leader in providing effective services for compulsive and addictive disorders, health care, life skills development, prevention, housing, wellness and rehabilitation. We believe chemical dependency is a progressive, fatal illness that is highly treatable.

Areas of Specialization

  • Residential Treatment
    Residential treatment programs provide housing (food and meals) in addition to treatment for substance abuse. Some facilities offer only short-term residential treatment, some offer only long-term treatment and others offer both, ranging from a few days to many months, based on patient needs.

  • Intensive Outpatient Program (IOP)
    Patients who undergo intensive outpatient treatment continue to live at home and sometimes go to school or work while participating in a highly structured treatment protocol that is focused on ending substance abuse. Programs vary in terms of how much treatment patients receive, how often and for how long. Some facilities design individualized intensive outpatient treatment programs.

Facility Highlights

Vocational Development

Case Management

Direct Therapy Program

Meet the Staff

Robert Stokes

Chief Executive Officer

Photo of Robert Stokes

Bob Stokes joined Community Health Center June 2013. He brings over 25 years of experience in healthcare management and treatment services to the agency, including hospital administration at Akron Children’s Hospital and 7 years of executive management, leading regional behavioral health and substance abuse treatment agencies.

Nancy Jones Keogh, PhD

Clinical Director

Photo of Nancy Jones Keogh, PhD

Dr. Nancy Jones Keogh joined Community Health Center in 1996 and serves as the Clinical Director overseeing all behavioral health programs. Her areas of expertise include psychological assessment and diagnosis, treatment of anxiety disorders and addiction treatment. In addition to her duties at CHC, she is in private practice and is a member of the medical staff at Akron General Medical Center and is an adjunct clinical faculty member at The University of Akron. 360 Guide

Review by Contributors


Community Health Center is a 501(c)(3) nonprofit that offers detoxification, residential, and outpatient services for adult men and women dealing with substance abuse. Additionally, medical care, educational seminars, and housing options are offered along with outpatient services for adolescents, provided by only 127 (31.3 percent) treatment centers in the state.

Community Health Center is also amongst the 30 percent of substance abuse treatment centers in Ohio to have medication management like Suboxone and methadone treatment available on-site.


Community Health Center believes that addiction is a disease and provides individualized treatment plans. A holistic assessment plan is given at the beginning of treatment which includes individual, group, and family counseling, health care, and educational seminars. The residential program lasts between 90 and 120 days.

Vocational assistance, housing, case management, childcare services, and medical services are also offered. Additionally, this center is one of 176 (43.3 percent) Ohio treatment facilities with specialty programming for women, who can also move into sober-living facilities once they have completed the residential program.

Adolescent treatment includes individual and group therapy, animal assisted therapy, and a group for teen girls. In Ohio, 2.16 percent of adolescents ages 12 to 17 displayed alcohol use disorder in 2016, and 4.29 percent experienced substance use disorder in that year. Detoxification at this center will last three to five days, followed by Intensive Outpatient Treatment (IOP), which offers evening hours.

Detoxification may include Suboxone and methadone treatment.


Community Health Center employs master’s level counselors, a medical director, and a clinical director. Indeed, all substance abuse treatment centers in the state of Ohio have continuing education requirements for staff. The two survey respondents to date awarded the staff's level of training experience a three-star and a four-star rating out of five stars.


The center has 28 beds, offering much availability as the median number of individuals at any one residential treatment facility as of 2016 was just 18 clients. The two individuals to submit feedback to to date, a former client and a loved one, both gave four out of five stars to accommodations & amenities as well as meals & nutrition. When surveyed on the facility's cleanliness, the alum gave three stars, and the loved one gave four.


The sole alum polled by to date indicated that they would recommend it to others. "Great people, reliable teachings, strong support," the anonymous alum wrote, awarding four out of five stars to every surveyed category, including treatment effectiveness, exercise & leisure activities, holistic offerings, counseling options, and whether or not treatment was worth the cost. Despite also giving four stars to admissions & discharge procedures, they felt that the facility's main weakness was a lack of "Follow-up programs."

At the time of this writing on Google, 13 reviewers gave an average 3.7 stars.[1] The specially-tailored programming received high praise, with particular emphasis on the value of the adolescent track and the women-only counseling sessions. “They take care of the mind and body with counseling, testing, case management, specialized women's services, trauma-competent care, childcare,” one representative comment reads. Feedback about the level of care was a bit more lukewarm, with reviewer D.D. feeling frustrated about the "Many mixed messages." Still, alum T.H. considered the staff to be “wonderful.”


The sole loved one surveyed by to date gave moderately positive feedback. Feeling grateful that "Beds become available faster than other nearby facilities," this loved one indicated that the treatment was worth the cost, and awarded four stars to counseling options. Low, two-star ratings went to the level of family participation and the admissions & discharge procedures, however. "Poor percentage of clients who maintain sobriety," this individual listed as a facility weakness.


The only staff member responding to a poll gave mostly positive feedback. The reviewer, Maureen, gave five out of five stars for staff experience and training and indicated that she’d recommend the facility for treatment. She wrote: “Excellent clinical staff. Clinical and medical staff are well versed in evidenced based practice and have been offering specialized treatment for women.” However, she noted that while the facility was okay for “psych education” it was “not great for therapeutic groups.”


Community Health Center will treat clients regardless of ability to pay. According to the facility’s brochure, Community Health Center accepts Medicare (accepted at 46.6 percent of facilities in the state), Medicaid (accepted at 86.6 percent of Ohio facilities), and most major insurance plans. The sole alum polled by to date gave three out of five stars for the center's affordability, and the sole loved one gave four out of five stars for this category.

[1] GoogleReviews

Published on April 2018

User Reviews

Review this Center

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  • Treatment Effectiveness
  • Accommodations & Amenities
  • Meals & Nutrition
Kind understanding people who did not make you feel judged and offered a lot of support. I liked that they kept you as comfortable as possible with the withdrawal by giving medication that helped with the symptoms and then weaning you off and you got the same when it came to emotional support plenty of counseling and group meetings to help get you through some of the toughest days of your life


  • Treatment Effectiveness
  • Accommodations & Amenities
  • Meals & Nutrition
Excellent clinical staff. Clinical and medical staff are well versed in evidenced based practice and have been offering specialized treatment for women. Medication-assisted program combined medical and clinical components to offer comprehensive care. Most clinical staff are licensed in Chemical Dependency and Mental Health. Support groups, out-pt, IOP and residential services, transitional housing and permanent housing are available. Ok for psych education, not great for therapeutic groups.

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