Crestwood Medical Center - Behavioral Health in Huntsville, AL

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Overall Rating

(4.5 of 5)
Treatment Effectiveness
Accommodations & Amenities
Meals & Nutrition
One Hospital Drive
Huntsville AL 35801

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Review by Rehabs.com Contributors

ABOUT CRESTWOOD MEDICAL CENTER- BEHAVIORAL HEALTH

Crestwood Medical Center is an 180-bed acute care hospital located toward the south of the city of Huntsville in northern Alabama. Alongside an array of medical services, the hospital offers a behavioral health department, which provides an intensive outpatient program (IOP) for adults struggling with a range of other mental and behavioral health disorders, including depression, anxiety, bereavement, and anger management, plus substance abuse as a possible co-occurring disorder.

The facility offers one of 62 IOPs in the state of Alabama. The behavioral health department doesn't appear to offer medical detox at this time, however, the hospital does have an emergency room that might be able to help clients in urgent need of detox.

TREATMENT & ASSESSMENT

Clients in the IOP have at least nine hours of programming every week, as well as weekly visits with a psychiatrist. Crestwood currently provides minimal information about the treatments used on its IOP, though similar programs typically involve group counseling, educational classes, and an introduction to community-based support, such as 12-Step.

The single individual polled by Rehabs.com to date on the center's counseling options and ability to treat co-occurring disorders indicated that both were impressive, and both of the alumni polled on the center's holistic offerings gave it high ratings, suggesting that the facility offers a well-rounded program.

The program is offered as a short-term measure, and is designed to prevent relapse and hospital admission. The IOP can treat disorders including PTSD, bipolar disorder, panic disorder, and OCD, as well as more common difficulties such as relationship difficulties and self-esteem issues.

STAFF CREDENTIALS

Crestwood employs medical doctors, psychiatrists, and nurses, as well as technicians, professional therapists, social workers, and counselors. The single individual polled by Rehabs.com to date on the staff's level of training and experience gave it four out of five stars.

WHAT ALUMNI SAY

The single alum polled by Rehabs.com to date gave very positive feedback, indicating that they would recommend Crestwood and giving the facility five stars for its level of staff support and the overall quality of both its individual and its group counseling. "This was a fabulous treatment program," R.M.M. wrote.

Secondary sites yield no review coverage of the behavioral health program in particular, and mixed reviews of the hospital as a whole, with average ratings of 4.1 stars based on 347 reviews on Facebook (where the facility can manage its own page), 2.7 stars based on 107 reviews on Google, and 3.2 stars based on 17 reviews on Yelp, plus a single five-star rating on YellowPages.com. [1] [2] [3] [4]

The positive reviewers invariably praised the center's helpful, caring staff and efficient service, but negative reviews repeatedly complained of long wait times and unhelpful staff, as well as, occasionally disorganization. "I couldn't wish for better. Clean, professional, organized and yet kind, warm, attentive and so friendly. I feel so good and safe," April wrote in a typical positive comment on Facebook.

WHAT FRIENDS & FAMILY SAY

"Just a good place to get help," was the appraisal of the single loved one polled by Rehabs.com to date, who gave the facility four stars in all of the evaluated treatment metrics, including its treatment effectiveness, family participation, counseling options, and admin and discharge practices.

FINANCING

According to the facility’s website, the IOP accepts private pay and most major insurances. Crestwood Medical Center also offers financial assistance programs, and, according to CiteHealth, Medicare and Medicaid are also accepted. The single individual polled by Rehabs.com to date on the center's affordability gave it four out of five stars.

[1] https://www.facebook.com/pg/CrestwoodMedicalCenter/reviews/?ref=page_internal
[2] GoogleReviews
[3] https://www.yelp.com/biz/crestwood-medical-center-huntsville?osq=Crestwood+Medical+Center
[4] https://www.yellowpages.com/huntsville-al/mip/crestwood-medical-center-148837?lid=148837

Published on August 2018

User Reviews

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Anonymous

  • Treatment Effectiveness
  • Accommodations & Amenities
  • Meals & Nutrition
just a good place to get help

RMM

  • Treatment Effectiveness
  • Accommodations & Amenities
  • Meals & Nutrition
I'm 31 years sober and drug free. That says it all. This was a fabulous treatment program.

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