CRI-Help - The George T. Pfleger Center Philosophy
At CRI-Help, individuals struggling with substance abuse are offered comprehensive addiction treatment with multiple levels of care for an individualized approach to recovery. Services provided include medically assisted detoxification, residential rehabilitation, transitional living, and day treatment. During residential treatment, clients receive individual and group counseling, daily 12-Step meetings, grief and loss counseling, client-centered case management, dual-diagnosis services, trauma counseling, and more.
Areas of Specialization
This term describes one-on-one therapy, in which a patient and trained counselor, social worker, psychologist or psychiatrist meets privately with a patient to discuss challenges related to lifestyle, work, family and romantic relationships that may have contributed to the development of an addiction.
Facilities that offer “holistic therapy” see and treat patients in the context of their entire lives and health status. They treat the “whole person,” not just the addiction.
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ABOUT CRI-HELP — THE GEORGE T. PFLEGER CENTER
Located in the Los Angeles suburb of North Hollywood, The George T. Pfleger Center is one of two residential substance abuse treatment centers run by the nonprofit organization CRI-Help. This center offers medical detox and long-term care for men and women, including those who have received a dual diagnosis of substance use and another mental health disorder. Neurofeedback and medication-assisted therapy are also available. Socorro Residential Treatment Center, a second CRI-Help facility in the Lincoln Heights neighborhood of Los Angles, serves the Latinx community, with programming in Spanish and English, including outpatient services. CRI-Help prides itself on nearly five decades of service.
TREATMENT & ASSESSMENT
Residents at the CRI-Help George T. Pfleger Center participate in long-term rehab programs, some for three or more months. Priority admission is given to individuals who are HIV-positive and those who are meth-dependent.
Upon entering the North Hollywood facility, clients begin a multi-phase rehab process, which begins with detoxification. Treatment programming facilitates 12-step practices and residents are expected to attend meetings daily and work with a local sponsor. Clients also receive individual and group therapy and addiction education. Some groups are gender-specific, which makes the center one of the 715 (54.5 percent) of all California treatment facilities that provide specialized groups for women. Groups address issues like trauma, spirituality, grief, and loss. It is one of the 604 (46 percent) of California treatment centers that offer vocational training.
CRI-Help approaches addiction as a treatable disease and partners with UCLA researchers to offer advanced treatment options such as neurofeedback, which is used to increase self-regulation. Other activities offered and supported by research are exercise, acupuncture, and yoga.
There is a heavy emphasis at the Pfleger Center on incorporating families in residents' recovery through education, groups, and visitation. CRI-Help also offers an array of outpatient programming, from five to 40 hours per week, as well as sober housing.
All detox treatment is overseen by the center's physician, who maintains staff privileges at Cedar Sinai Hospital, according to the CRI-Help George T. Pfleger Center website. Staff members include master’s level therapists, a spirituality and grief counselor, nurses, and certified drug counselors. Some CRI-Help staff have personal experience in recovery. The facility is one of the 366 (27.9 percent) of California treatment centers that are CARF-accredited.
ACCOMMODATIONS & AMENITIES
The George T. Pfleger Center includes a 120-bed residential center with a 15-bed detoxification unit, along with a separate outpatient facility also in North Hollywood. Transportation is provided to a variety of Alcoholics Anonymous and Narcotics Anonymous meetings throughout Los Angeles each night.
Residents are given job responsibilities for upkeep and mealtime services. The facility's website notes that cellphones are not allowed, but clients can bring small radios with them. Smoking is permitted in designated areas.
WHAT ALUMNI SAY
Of the nine reviews submitted to Rehabs.com by former clients of CRI-Help's George T. Pfleger Center, five were positive, two mixed, and two negative.
All six asked to rate the staff's level of training and experience awarded five out of five stars and half mentioned the presence of alumni on the counseling staff as a strength. However, high staff turnover was also identified as a weakness. One reviewer wrote that the treatment was helpful but also felt rushed as the facility moved clients through. Two critical alumni reported unprofessional staff.
Alumni tended to represent both treatment and accommodations as generally satisfying. Available options in counseling approaches to fit clients' preferences received four stars on average, while holistic therapy offerings - a priority on the center's website - fared more moderately with 3.2 stars.
Former residents tended to agree that there was not enough to do at the center, including some who otherwise praised CRI-Help. Exercise and leisure activities averaged just three stars. All five polled on the facility's cleanliness and maintenance were strongly satisfied, and meals and nutrition received 3.4 stars on average.
WHAT FRIENDS & FAMILY SAY
The sole loved one polled to date agreed with most alumni that the Pfleger Center employed well-informed and responsible staff and that treatment outcomes were positive. They awarded a moderate three-star rating for family participation.
WHAT STAFF SAY
The single review received by Rehabs.com from a staff member included maximum five-star ratings for all 15 metrics measured, including family participation, dual diagnosis treatment, and likeliness to recommend the facility to others.
CRI-Help reports that 51 percent of beds at its George T. Pfleger Center are reserved for individuals who are unable to pay for treatment. Residents who hold outside jobs during later phases of treatment are expected to pay one-quarter of their net income for continued room and board.
The center is part of 56 percent of all treatment centers in California that accept private insurance plans as well as Medi-Cal. Payment plans can be arranged. Neurofeedback services involve separate fees.
Published on January 2018
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