Crittenton Children's Center

10918 Elm Avenue, Kansas City, Missouri, 64134

OVERALL REVIEWS

4.2

Avg. score from 2 reviews

CRITERIA

  • Accommodations & Amenities
  • Treatment Effectiveness
  • Meals & Nutrition
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About the Facility

Reviewed by Our Contributors

ABOUT CRITTENTON CHILDREN’S CENTER

Located in Kansas City, Mo., Crittenton Children’s Center (CCC) offers an intensive outpatient program (IOP) care for adolescents struggling with alcoholism or substance abuse. This is one of the only 45 (15.7 percent) treatment centers in the state with specifically-tailored programming for adolescents.There is also a residential treatment program for adolescents with behavioral issues stemming from mental illness, neglect, or abuse.

While medically supervised detox is not available within this program, it is available through Saint Luke’s Health System, which the Crittenton Children’s Center is a part.

TREATMENT & ASSESSMENT

Before treatment begins, a thorough assessment is completed to determine which program or service is most appropriate. The chemical dependency program relies on the assessment protocols established from the Substance Abuse & Health Services Administration (SAMHSA) model.

A variety of evidence-based treatment options are available at CCC including 12-step groups, trauma-focused cognitive behavioral therapy (TF-CBT), dialectical behavioral therapy (DBT), eye movement desensitization and reprocessing (EMDR), as well as attachment, self-regulation, and competency (ARC) therapy.

The psychiatric residential program offers education on anger control, conflict resolution, and key communication skills. A separate pre-adolescent program provides therapy and treatment for young children.

Crittenton Children’s Center provides treatment for co-occurring mental health disorders and chemical dependency in an IOP that uses individual treatment plans as well as individual, group, and family therapy. Clients are required to attend for 10 hours each week, and the treatment team coordinates care with school, court personnel, and others to ensure successful and holistic treatment outcomes.

The facility offers early intervention and aftercare programs for adolescents in their chemical dependency program. Additionally, other services for trauma and foster care are offered.

STAFF CREDENTIALS

CCC's treatment team includes psychiatrists, physicians, registered nurses, and certified counselors. The single loved one surveyed by Rehabs.com to date awarded four stars for the staff's level of experience and training.

ACCOMMODATIONS & AMENITIES

Crittenton Children’s Center offers its residential psychiatric services in a 54-bed hospital setting. This suggests a high level of bed availability, given that the average number of clients in a residential treatment facility was 18 individuals, as of 2016. Its 96-acre campus includes a gymnasium, game room, and outdoor play facilities, and the sole loved one surveyed by Rehabs.com awarded four stars for accommodations and amenities and five stars for meals and nutrition.

WHAT ALUMNI SAY

At the time of this writing, Rehabs.com received written feedback from one former client. Despite feeling that the programming was "Boring," the anonymous alum noted that the "Caring staff" offered individualized attention.

On Google, however, this facility has received moderately negative feedback from alumni, receiving 2.5 out of five stars from 46 reviewers to date.[1] The reviews noted poor treatment from staff members. Alum N.H. wrote, “Horrible experience; the staff are too strict and only into having you follow the rules, not actually getting better.” Another recurring theme from alumni was their disappointment in the quality of treatment for depression. B.F. wrote, “This hospital is not suited for teens with depression. This is a hospital for teens who are violent and act out.”

The sole reviewer on Yelp to date provided a one-star rating and cited a lack of oversight, limited staff availability, and feelings of uneasiness and lack of security as reasons for this rating.[2]

WHAT FRIENDS & FAMILY SAY

The sole review provided by a loved one for Crittenton Children's Center at the time of this writing was mostly positive. The loved one gave five out of five stars for the facility’s cleanliness, level of family participation, and admissions and discharge procedures. Four stars were awarded for the counseling options at this facility, and a three-star rating was given to exercise and leisure options. “Some people were nice and caring and really want the patients to succeed,” they wrote, agreeing that they would recommend this facility to others.

However, loved ones on Google corroborated claims of unimpressive, unprofessional staff.[1] Representative reviewer S.P. wrote: “The Dr. I spoke with seemed heavily medicated and talked in circles.”

FINANCING

As a part of the Saint Luke’s Health System, Crittenton Children’s Center accepts private health insurance, self-pay and military insurance. A sliding fee scale is available for those who need financial assistance. The sole loved one surveyed by Rehabs.com to date provided a five-star rating for the center's affordability. The facility is among the 51.8 percent of Missouri facilities to accept federal military insurance.

CONCLUSION

In 2014, 26 Missouri counties began to replicate CCC's Trauma Smart program, a treatment approach that addresses the affects of early childhood trauma. With $4.5 million from four funding partners, CCC was able to begin implementing this program within Missouri classrooms, resulting in positive results concerning classroom performance and behavior.

[1] GoogleReviews

[2] https://www.yelp.com/biz/saint-lukes-hospital-of-kansas-citys-crittenton-childrens-ctr-kansas-city

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2 Reviews

4.2/5
  • Accommodations & Amenities
    4/5
  • Treatment Effectiveness
    4.5/5
  • Meals & Nutrition
    4/5
Note

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  • Anonymous
    • Treatment Effectiveness
    • Accommodations
    • Meals and Nutrition
    I thought while I was in there that they had cared about me as a person. Caring Staff. Boring
  • Anonymous
    • Treatment Effectiveness
    • Accommodations
    • Meals and Nutrition
    some people were nice and caring and really want the patients to succeed some seemed like they didnt care too much everything was good there were no maor problems

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