Day One - Homeless Youth in South Portland, ME

Overall Rating

(4.3 of 5)
Treatment Effectiveness
Accommodations & Amenities
Meals & Nutrition
525 Main Street
South Portland ME 04106

Day One - Homeless Youth Philosophy

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Review by Contributors


Located in Portland, Maine, Day One is a Maine-based agency that addresses youth substance use disorders. The organization offers residential and outpatient treatment as well as a dedicated outpatient and outreach program for homeless youth aged 14 to 21.


According to the facility's website, the organization’s services for homeless youth in Greater Portland consist of a teen center, where those in need of services can find meals, substance abuse and mental health treatment, case management services, and outreach. The program serves immigrant and refugee youth as well as those from Maine.

Day One operates three gender-separate residential facilities for youth aged 13 to 18. Two of these residential facilities are located around 20 miles west of Portland, while one is located 100 miles northeast, in Hinckley.

The residential program uses the Seven Challenges, a developmentally appropriate, research-based addiction recovery program specifically for adolescents. Programming also includes individual, group, and family counseling along with life skills training, relapse prevention, and discharge planning.

The intensive outpatient program (IOP) is offered from the South Portland office, and offers programming three hours a day, three days a week, for up to eight weeks, plus aftercare.

General outpatient care is also available.


The center's website notes the treatment team includes clinical counselors. The

The two individuals polled by to date gave the center a four-star rating and a five-star rating out of five for the staff’s level of training and experience.


The facility's website indicates education is provided on-site at the residential facilities. Teens staying at these facilities are also required to complete chores such as laundry, cooking, and budgeting.


The two alumni surveyed by at the time of this writing provided positive feedback, and indicated they would recommend Day One's Homeless Youth program.

Both reviewers gave the program four or five out of five stars in most of the 15 evaluated treatment metrics, including its overall effectiveness, its holistic options, and its counseling options. In the categories of both family involvement and treatment for co-occurring disorders, the two reviewers gave one five-star rating and one three-star rating.

Both alumni stressed the staff made them feel cared for. “The staff is amazing," an alum wrote. "They never treat you like a broken victim and are available 24/7. I always felt like I was being treated and not talked down in any way,”

To date, the 13 people who left reviews on the organization's Facebook page, which it has the ability to manage, provided a 4.6 out of five star average.[1]

The few individuals who left commentary with their ratings tended to express their gratitude to the organization. “The staff and counselors were amazing. They really do care and want to help. I am so glad I spent that year at the one in Hollis,” Christy wrote in a representative review.


The one former employee who left a review on Indeed at the time of this writing provided a five out of five star review.[2]

“Our directors were so fantastic!!! They encouraged creativity and personal accountability and independence… It was a fantastic journey,” they wrote.


According to the center's website, the Homeless Youth project is provided free of charge to the adolescents it serves, thanks to funding from the United Way of Greater Portland and elsewhere.



Published on June 2017

User Reviews

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  • Treatment Effectiveness
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Great variety of programs. Some staff stuck to schedules better than others It's a great program staffed by wonderful people. They did their best to help me anytime day or night.

  • Treatment Effectiveness
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  • Meals & Nutrition
Great staff that really cared. It was difficult to find/get to. The staff is amazing. They never treat you like a broken victim and are available 24/7. I always felt like I was being treated and not talked down in any way.

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