Desert Hope Treatment Center
Location
Facility Center Details
Amenities available at this treatment center.- Detox Services
- Dual-Diagnosis Treatment
- Residential Treatment
- Intensive Outpatient Services
Treatment Center Settings
Environmental features at this treatment center.- Desert
- Luxury
About Desert Hope Treatment Center
Serving the greater Las Vegas area and beyond, Desert Hope tailors patient treatment programs to each individual based on their personal history of substance use, the severity of the substance use disorder, and the presence of any co-occurring mental health disorders. In addition to offering individualized care programs, we offer a continuum of care at several levels from medical detox to outpatient programs. When you’re ready to transition to a lower level of care, we will happily discuss your treatment options and help you experience a seamless, comfortable transition. We can adjust your treatment program at any time to accommodate your unique recovery needs and to help you make the most of your stay at Desert Hope. Desert Hope offers a range of evidence-based therapies aimed at helping you build a strong foundation for your recovery. Our therapies, delivered in both individual and group formats, help you modify your thoughts and behaviors as they relate to drug and alcohol use. Our therapies will also teach you healthy ways to manage and cope with stressful situations that could lead to relapse. From cognitive-behavioral therapy to art therapy, you’ll participate in numerous interventions as part of a multifaceted approach to recovery. The features available at our treatment center are intended to enhance your stay and make you feel as comfortable as possible as you focus on recovery. From chef-prepared meals that will address any nutritional deficiencies to plenty of fun outdoor recreational activities that will restore your ability to experience fun while sober and make meaningful connections with others, Desert Hope’s wide range of features will not only make your stay more enjoyable but also give you a solid foundation for recovery. Recovery is a lifelong journey for many; it doesn’t end when treatment ends. Our programs include aftercare planning so you can continue to receive support upon leaving our facility. Continued individual and group therapy sessions and 12-Step groups can give you the support you need during the months and years following your treatment at Desert Hope. We also offer a sober living residence to help those transitioning out of our program who don’t yet feel ready to return home.
Individual Therapy
This term describes one-on-one therapy, in which a patient and trained counselor, social worker, psychologist or psychiatrist meets privately with a patient to discuss challenges related to lifestyle, work, family and romantic relationships that may have contributed to and perpetuate substance abuse.
Family Therapy
Research shows that the odds of successful, sustained recovery from addiction are far higher when family members and loved ones are involved in treatment. Drug and alcohol addiction is often called a “family disease” because its impacts extend to the entire family unit. Families can help their loved one recover by understanding and embracing the lifestyle changes that are required to sustain recovery. At Desert Hope, we offer family therapy and encourage family visits so that everyone is working together toward the patient’s recovery.
Medical Detoxification
Drugs and alcohol have widespread effects on the body, and many substances are associated with physical dependence, which means the body comes to need the drug simply to function as normal. Without the drug, the body will go into withdrawal. Desert Hope keeps you safe with medical detoxification. We have trained and licensed medical professionals onsite to monitor your vital signs and provide medical care to protect your physical and psychological health as during the acute withdrawal process.
Aftercare Support
Addiction recovery does not end with discharge after completing a rehab program. Facilities that offer aftercare planning and/or support work with patients to ensure sustainable recovery by helping to plan and make arrangements for transitional or sober living, help with housing, vocational counseling, etc. Desert Hope staff work with you from the beginning to develop your personal aftercare plan.
Veteran and First Responder Specific Substance Abuse Programming
The Salute to Recovery Program is dedicated to offering specialized treatment to military veterans and first responders who struggle with substance use disorders, post-traumatic stress disorder (PTSD), and other mental health disorders. Desert Hope’s treatment team understands the challenges commonly faced by military veterans and first responders. The treatment team has crafted a specialized curriculum for this population that utilizes proven treatment methods focused on resiliency, behavioral change, and building a healthy lifestyle that is conducive to recovery. Those who go through this program—the battalion—will have a network to lean on long after they complete treatment.
- Motivational Interviewing (MI)
- Eye Movement Desensitization & Reprocessing (EMDR)
- Rational Emotive Behavior Therapy (REBT)
- Outdoor 12-Step Walk
- 2014 HRC Leader in LGBT Healthcare Equality
- Wellness Focused Curriculum
- Aftercare Recovery Groups
- Skills Building
- Expressive Arts Therapy
Denise Dunn
Executive Clinical DirectorDenise Dunn, MA, LADC, has over 35 years working in behavioral healthcare. Her background includes working with working with adjudicated youth, in youth crisis shelters, and working on Federal Office of Treatment Improvement grant projects. Dunn has also held a number of positions working in substance use treatment facilities in standards and compliance and as a case manager, counselor, national trainer, clinical informaticist, and Regional Director of Clinical Excellence and Quality. Denise obtained her MA in Addiction Counseling from Hazelden Graduate School and maintains a license as an alcohol and other drug counselor.
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Dr. Amitabh Singh
Medical DirectorDr. Amitabh Singh, M.D., Desert Hope’s Medical Director, earned his medical degree from the All India Institute of Medical Sciences in New Delhi, India. After receiving his medical degree, Dr. Singh moved to the U.S. to complete his residency in psychiatry at Western Psychiatric Institute, University of Pittsburgh. Dr. Singh is board-certified in psychiatry by the American Board of Psychiatry and Neurology and is a member of the American Psychiatric Association. His experience includes acting as the Associate Medical Director, Care Management at Western Psychiatric Institute in Pittsburgh, Chief of Staff Monte Vista Hospital, and Service Director for Sunrise Hospital. Dr. Singh’s extensive experience also includes establishing an ambulatory chemical detoxification clinic in Las Vegas and helping to start Nevada’s Desert Parkway Behavioral Health Care Hospital and acting as the Medical Director there. Dr. Singh is passionate about quality patient care, striving to deliver the very best treatment possible to each and every patient.
Show Bio- Financial Assistance Offered
- Verify Insurance Coverage
- https://deserthopetreatment.com/las-vegas-program/payment-options/
Reviewed by Our Contributors
ABOUT DESERT HOPE TREATMENT CENTER
Desert Hope Treatment Center remains open and committed to providing critical addiction treatment during the Coronavirus pandemic.
Desert Hope Treatment Center in Las Vegas, Nev. is a residential treatment center for adult men and women seeking treatment for substance abuse and co-occurring conditions. It is one of Nevada’s 25 (32.5 percent) of private, for-profit treatment facilities. It is owned and operated by American Addiction Centers. Desert Hope also offers an intensive outpatient program (IOP) and a partial hospitalization program (PHP). Medical detox is available on-site.
TREATMENT & ASSESSMENT
Clients at Desert Hope Treatment Center are assigned a customized treatment plan based on their history of substance abuse and co-occurring conditions. Desert Hope recommends 90 days of treatment, though the length of stay depends on the individual. This makes Desert Hope Treatment Center one of Nevada’s 22 (28.6 percent) of long-term treatment facilities.
The treatment process includes a range of therapy methods that are essential to substance abuse treatment. These include cognitive behavioral therapy (CBT), motivational interviewing (MI), and rational emotive behavior therapy (REBT). The treatment staff also uses trauma-informed treatment methods such as seeking safety.
Treatment begins with medical detox as needed and includes individual, group, and family therapy. Individuals participate in gender-specific groups and 12-step programming, which is only available in 57 (74 percent) of Nevada’s treatment facilities.
Desert Hope's curriculum, “Embracing Change: Recovery for Life,” is used for treating co-occurring conditions. Holistic programming in the form of yoga, meditation, and art is offered.
Clients who complete the treatment process join the aftercare program. The aftercare program includes continuing services that focus on the Five Essential Elements program. Clients continue to meet with counselors periodically and attend group meetings. Clients that complete treatment are also allowed an additional, complimentary 30 days of treatment if they relapse.
STAFF CREDENTIALS
The staff at Desert Hope Treatment Center includes licensed therapists, psychiatrists, nurses and physicians, psychologists, social workers, and behavioral health technicians. Desert Hope Treatment Center is one of Nevada’s 13 (16.9 percent) facilities accredited by The Joint Commission, as well as the 18 (23.4 percent) facilities accredited by CARF.
ACCOMMODATIONS & AMENITIES
Desert Hope Treatment Center is a modern facility with upscale decor and updated amenities. There is an indoor gym, housekeeping services, and daily meals provided. It sits in the middle of a residential area and has managed outdoor spaces for clients to enjoy. The facility can accommodate 148 clients at a time. Private and shared hotel-style rooms are available.
WHAT ALUMNI SAY
The feedback from more than 200 alumni of Desert Hope Treatment Center gave positive feedback about their experience and recommended treatment there.
Holistic Offerings: 3.25/5
Affordability: 4.5/5
Cleanliness: 4.75/5
Counseling Options: 4.25/5
Many individuals polled gave positive feedback about the care given by staff. Alumni referred to staff as "compassionate," "very well trained," "friendly," "attentive," and "helpful." Commenter B.N.B wrote: "I was very impressed that a lot of the staff were in recovery, so they could relate to what we were going thru."
Despite this positive feedback, there was some negative feedback. Negative commentary mentioned disorganization and a lack of communication between staff. "A downfall was that the groups are repetitive," wrote Erin, "...i felt like my issues were not addressed in therapy." “I didn't get a whole lot of 1 on 1 time with my case worker or therapist,” commented Justin.
Alumni also complained about a lack of holistic/extracurricular activities. A.R. wrote: "The gym equipment needs to be repaired." M.J. added: "Needs more extra curricular activities, such as weekly outings." “There was not enough equipment for exercise and not enough extracurricular activities,” Bryan wrote.
On Google, Desert Hope Addiction Treatment Center has a four out of five star average rating from 164 reviews at the time of this writing.[1] While some alumni wrote how they “left feeling worse than when I arrived,” most of the feedback was positive, citing long term recovery success and “amazing and very helpful” staff.
On Yelp, 44 of the 51 reviews to date were very negative, with a majority of alumni giving only one out of five stars.[2] [3] Reviewers described the facility as “dangerous” and indicated that they felt “Lied to.” Some even went as far as to warn others about coming to the facility, including Mary, who wrote in a representative review: “Don't believe anything positive about this facility! Very unprofessional and they treat everyone regardless of their condition the same.”
On Facebook, where the facility can manage its own page, Desert Hope Treatment Center has an average rating of 4.1 out of five stars from 92 reviews to date.[4] Many alumni indicated that the program was effective and the staff “truly care about the safety and well being of their clients.” Positive feedback was given about the food and facility itself.
WHAT FRIENDS & FAMILY SAY
Four loved ones surveyed by Rehabs.com to date gave Desert Hope mixed reviews. Most of the loved ones indicated satisfaction with holistic offerings, visitor policy, and the level of family participation. “The staff has been amazing at keeping the family updated and have taken excellent care of my loved one,” wrote one anonymous loved one.
However, two loved ones cited problematic therapy sessions. "My daughter said the group sessions were led by unskilled leaders and the once-per-week one-on-sessions were good but not nearly enough," wrote parent W. Another loved one similarly reported a problem with care. “He is at residential level of care. We have not had a family session," Christa wrote. "His therapist says they only provide family sessions to families that live in the state.”
WHAT STAFF SAY
Nine staff members polled by Rehabs.com to date provided praise for Desert Hope regarding the quality of staff and treatment. "Desert Hope provides a comprehensive facility to address the various needs of clients who are seeking recovery," wrote E.O. in a representative review. "The staff is dedicated to assisting clients along their journey in any way they can."
FINANCING
Desert Hope accepts most private insurance plans and offers self-pay and payment plan options. Find out if your insurance covers some or all treatment costs.
CONCLUSION
The Nevada Current reported Desert Hope has experienced two client deaths at the facility since 2016. These deaths were reported to and investigated by the state and written about in an article by . One client died in 2016 of suicide, which resulted in a lawsuit by the deceased’s parents, and the other death occurred in 2018 from ethanolism (alcohol poisoning).
[1] GoogleReviews
[2] https://www.yelp.com/biz/desert-hope-treatment-center-las-vegas
[3] https://www.yelp.com/notrecommendedreviews/desert-hope-treatment-center-las-vegas
[4] https://www.facebook.com/pg/DesertHopeTreatment/reviews
312 Reviews
Anyone attempting to manipulate or spam our system or the providers’ own listing pages risks having all content removed.
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R.C.I love Desert Hope, we are the Best of the Best
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Jermaine campbellI recommend this facility to anyone who going through a hard time recovering desert hope is a good place to start you recovery the staff has a warm welcoming they always on top of their jobs i met a quite few people thT help me during my stay. Me the director of operator also made an impact just the positive. Feedback that they give you. Tthey gave me something i havent had and years thats was love. They care about their clients the case managers are wonderful.
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G.B.Intense but on track and focused. Transition from group setting to independent living to discharge was great 👍🏽
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RKLet me start with the positives: Their hot water is very hot. The nurses are nice and very professional. The gym is impressive. And they will keep you fed and medicated. Everything else at Desert Hope Las Vegas is a train wreck, which is why I transferred to another facility after eight days of not getting the treatment I went for. The place is ¼ labyrinth (no patient orientation at all so be prepared to walk around for days trying to figure out the basic of living and attempting to recover there). It is ¼ asylum (a real “Cuckoo’s Nest vibe). It is ¼ prison (lots of schemes and larcenies being hatched outside in the smoking areas). And it is ¼ high school (lots of kids going to group wearing headphones and running around the grounds with their cliques). If you love yourself or the person you would bring here, then turn around. Do not go through that gate. Go find another place that is at a level of operation to give 100 percent back to the 100 percent one needs to give to recovery. Desert Hope is not that place. I am currently in the process of lodging formal complaints with my insurance provider, the Nevada Department of Health and Human Services and JCAHO.
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AnonymousThey were very patient and understanding towards my loved one. They cared for her very much. The staff and facility were strengths. The cost was quite expensive, even for our economic class.
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NicoleI am so thankful for the help , care , tools & therapy I received while at Desert Hope. I cannot say enough about this facility! After 26 years of meth addiction I’m approaching my two year clean date on Jan. 23rd 2019. Hands down the best treatment facility I’ve been through. Thank You to everyone at Desert Hope Inpatient and IOP!
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AnonymousI feel very disrespected. It's located very centrally the therapists are effective. Needs better living arrangement for coeds.
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C.PThis was my vey first rehab that I attended at the age of 18, I was the youngest patient during my entire stay so I guess you could say I was the baby of the facility, lol! I'm now a few days from being 20, and I'm still doing good with the addiction that I was initially there to confront. I haven't drank alcohol since July 19, 2017, which is the date I arrived at Desert Hope. The staff was the highlight of my stay, because they're so involved that you tend to develop personal relationships with them. I have to especially thank one staff member for all the knowledge, motivation, hope, & positivity her conversations always gave me. If it wasn't for her, a bad decision I made could've cost me my life. Also, I actually turned 19 while i was there & the kitchen staff made me a cake & everybody sung happy birthday, it was great. I dont get much of that love/kindness thing shown toward me in my everyday life so its something I'll definitely remember forever. The groups are extremely effective, especially when we get into a deep topic. I highly recommend this facility to anyone struggling with any substance abuse. Although I am currently in active addiction, this place saved my life because I still have not had a drink since I discharged on September 4, 2017.. Almost one whole year. & I give all the credit to DH for leading me in the right direction. Even in my current active addiction, I still think about things I learned there, & let me tell you, there's nothing more guiltier than an addict with a body full of drugs & a mind full of AA/Recovery.. Thank you DH for leaving this huge mark on me. I really hope i make it back to see you guys soon.
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MelanieI am a 27 year old female who has been broken and struggling with addiction for many years. I came to Desert Hope when I knew my life was going to end if I didn't make a change. I was terrified and in withdrawal from opiate dependency but the staff were so supportive and understanding. My detox process was comfortable and I had a say in much of it which is important to me. When I had an individual issue my needs were heard and addressed. The facility is beautiful and the room accommodations and food are terrific as well. I have no reason to sell you on this facility except that I have been to many treatment centers and DH exceeded all of my expectations. The clinical staff is amazing as well as the case managers, housekeepers, groundskeepers, kitchen staff, and front desk. There is a wide variety of extra classes, I enjoyed the yoga, art, music therapy. They also take patients to outings like AA and NA meetings as well as Equine therapy. Unfortunately I am unable to continue onto their residential outpatient program however many friends have transitioned to it and absolutely love it. I wish everyone had the opportunity to go to a program like this. I would recommend it to my family and friends in a heartbeat, and God willing I will not need to return to treatment ever again but if that ever were the case I am happy to know exactly where I would go again!
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RoseDevastated by this facility! I took my brother there for detox. They allow these vulnerable patients access to social media, texting, email...while in detox?! Surprised by the lack of help. Forget about calling. I was brushed off twice asking why he has access to these things. Complete waste of time for my family.
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JonNeeds to be better segregation of patient types. When there is young addicted going through detox, causing problems around non-detoxing patients, it makes it difficult to focus on instructors and teaching. There were opportunities to exercise, and attend a yoga class. Exercise facility was unserviceable.
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RickyThis is an amazing place it saved my life. The staff was wonderful and the seemed to really care. Food not great But then after awhile the nutritionist work things out for me and things were great.
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VThis facility did what I needed to do and helped me deal with my addiction. I think the reception of people treating you depends on the ability of street smarts you have. I had issues with my food allergies and had to refuse to be treated by one of the most arrogant Drs ever. My “caseworker” left my insurance lapse after many attempts to have her help me.
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F.P.One of the worst places I have had to go away to. The fact that I was supposed to be going there to get help just adds to the struggle. I have been clean since that month. This was in 2016. I hate having to reference staff but some are great and know that the facility is a big mask, if you are the type of person that requires any sort of “by the book” treatment or doesn’t mind feeling like they are at boot camp then you are good to go here. The therapists available I can not speak for due to the fact that I only saw 1 and I didn’t get enough time to spend around him. My items were stolen and the staff doesn’t seem to understand why that or really anything at all for that matter makes you uncomfortable or upset. When you bring up an issue it is as if you are in the hospital asking for painkillers. Your just the crazy addict. I know this place can do good for some. However it left me dropped off at the wrong bus station 3 weeks in spending 2 days in Vegas then transferring to Michaels House where they fully treated me FOR FREE. Not only that. Due to all these complications when I requested to be transferred or at least let me speak with insurance I was restricted from doing so. I was also not told when my insurance called to transfer me 3 times because they did not believe I was getting treatment I needed. Yet they still charged me a full 35k. I am glad I went through this to get to where I am and wouldn’t change it due to where I am now but I gained nothing from this place but 1 week of classes and 2 weeks of therapy which were by the book as can be (which isn’t always a bad thing). The facility treated us like we were in jail when we requested to be transferred. This is not the only reason I chose to leave however was the icing on top when I realized I needed to transfer. The gentleman I spoke with before I left from Desert Hope was helpful and seemed like he genuinely cared and could tell what I was going through. He was the only reason they even gave me my belongings and allowed me to check out (not AMA) which is what they were doing. I can’t even fathom how they thought it best to still charge me, or even morally right. I would say avoid every single one of there centers as the patients there are filled with people who say they have been to the others in dallas and what not. They all say how bad it is there and how Desert Hope isn’t much different. I won’t comment on those because I have no first hand experiences there. Overall performance I wouldn’t even give them a 2 stars even if they were the reason I was clean. Do research on other sites. Ones not funded by the rehabs referral fees.
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DavidGreat staff and great food! Lots of informative groups and variety of meetings.
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ColeOverall it was a great experience, the helpfulness from the staff to get you on the second phase of your journey after treatment was completed was unprecedented
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RyanThe team is amazing!!! They treat you like family. The classes are very informative. I have learned a lot that I can use as I transition back to my home state.
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MartinIt was a great place to evaluate your addiction n get control of it
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CynthiaOverall, the quality of care was good. I would say communication between members of treatment team in in-patient needs much improvement.
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RobertExcellent staff. Nice accommodations
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CharlesBest service and staff ten months clean
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jordanThe nursing staff at Desert Hip where I did my detox there was a handful of nurses I was very happy with but the over all I was very unsatisfied with. They didn't take seriously or seem to care for the physical pain I was not associated with my detox.
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AmandaThe people who cleaned my room were great
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JulieI think Desert Hope did help however I feel like if they were to streamline their policies they�d be much more effective. It seems like there were too many disconnects with what was going on. Needs to have better communication among the staff. I came out of a very serious domestic situation and one of the management staff used calling my husband as a threat which was extremely inappropriate. There�s always another answer.
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EricTreatment was a lot better than I expected. I was really nervous and almost didn't go and I'm so glad I did my life is changed because of it desert hope had great meals great workers and I've met people from all over the United States and I'm still friends with a lot of them
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EricI was very impressed with all the quality of the therapists and staff. My 45 day program will no doubt be life changing. As an area resident, I especially appreciate the alumni events and attention to after-care follow up. I am continuing sessions with my inpatient therapist. I plan on staying connected with Desert Hope throughout my recovery in my new sober life!
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DeserayI had a great experience at Desert Hope. The treatment center truly cares about your health and will do their best to reach your needs.
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KeraI truly believe in this facility. They provide an excellent treatment to the mind, body, and spirit. Beautiful Cam.pus, great food, and I really learned a lot about the disease of addiction
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MacKenzieOverall, the treatment was nice. I learned a lot about having an addiction and how to cope with such. It was a good place to be going through hell at.
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DwI stayed in the annex facility at Resolutions.What a joke.The building is something out of the early 80’’s.The patients refer to it as the HOOD!!!!
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LetitiaDesert Hope has helped me in more ways then i could ever imagine. The staff, nurses, and counselors are the reason I am here today. I was taught very useful tools to overcome my addiction and learning what I could do to be and stay sober. I am truly grateful. Thank you desert hope
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M.VGreat experience. Desert Hope gives you all the tools you need to stay sober after leaving treatment if you so choose! Access to 12 step, location, staff is overall professional, knowledgeable, and friendly. Having staff in recovery helps so much! The food was pretty good too. Other than that, PHP/IOP was kind of all over the place. The girls housing situation was unorganized while I was there.
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KKI was so scared going to rehab but this place was very welcoming. I learned a lot and came home with tools to use to cope.
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AmyJust like anything, you get out of the program what you put into it. This program works if you work at it. The staff is great, caring, tough, professional and helpful. The facilities are clean and comfortable and the food is delicious. With the food, again, it is as healthy as you make it. You have every option to you to make it healthy or to overdo. It’s your choice.
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NHDesert Hope saved my life. When I came thru the doors I was broken and needed serious help finding myself and who I was again considering I had been in active addiction for so long living a life that wasn’t truly my own. Through the other clients, staff, nurses I found myself again. I couldn’t be more grateful that I found Desert Hope.
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CRDJRI stayed there in late from Father's Day 2015 thru July 16 of 2015. My stay and experience were, interesting. Shortly after arrival, I was taken to an emergency room for what the doctor at DH felt was a heart problem. When doc explained to me what he felt was a problem, I informed him that that was a normal condition for me. I asked that he wait and call my doctor the next day, he said I must go the the ER. I went hade tests done and was told the same thing by the ER doctor. Again I explained to him the same thing and asked that DH be called to come pick me up. I was told by DH that they couldn't come get me because I was leaving AMA. Now I am there with no money ( DH took my wallet and all IDs, including my medical card) so I had no where to go. This is around one or two AM. I proceeded to try to walk back to the rehab center. The days highs at the time of my stay there were 110 plus degrees. Needles to say, I got lost and couldn't find anyone who every heard of Desert Hope. Around 10 or 11 in the morning I stopped at a elderly home and asked if the knew where it was, and they looked it up online and gave me directions. The also let me drink a couple of bottles of water while I was there. Again I started my trek. I walk back out towards the road and needed to sit. Next thing I know I wake up to two ambulances parked in front of me. Wished back to a Hospitol. I am finally brought back to DH. Long story short, I made the best of my stay there and succeeded in becoming sober. I saw a cardiologist there three times. The last time, on July 16th, I was told that I needed to have a procedure done to see if I needed stent put in. He say I needed done very soon. The next day he said he would do the procedure and it was best to do it that quick. Back at DH, I told the doc there what I was told and I needed to get back home, ASAP. I very nervous now, but doc said I could complete my stay and leave on the following the 23rd of July. I said the needed to release me on medical because of that cardiologist. Was finally allowed to go. I called my doctor upon arrival home to set up an appointment because of what I was told. He had received all the records and an appointment was set for three weeks later. He was not concerned at what he saw. Nor was the cardiologist my doctor sent me to, who also called the Vegas cardiologist a, his words, a "Cath farmer". My rehab treatment was adequate for what I put into it. A few of the classes were very helpful and I got a lot out of them. Some I just could not handle, so I didn't participate. That's on me. I have been sober since the early morning hours of Fathers Day, 2015. I thank them for that. I know this was long, and I still gave the rating I did, because I took from them what I needed to understand and succeed. I did. Thank you Desert Hope
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K.I really appreciate all the employees here at Desert Hope. My therapist is amazing and actually has a positive effect on me after every process group. One staff is incredible and such a wonderful caring man and I cant ask for more. He truly is a walking angel and I am so grateful to be apart of Desert Hope. I have learned so much here in the few weeks I have been here and I want to just say how much I appreciate everyone and their hard work.A lot to offer Not the full potential on offers
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K. K.Amazing experience overall. I highly recommend it to anyone! Awesome.staff and activities
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RonnyThis program saved my life! Strengths:The staff.. Weakness:Sober living housing.
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CrystalDeciding to go to treatment was the scariest but best decision that I have ever made!! I am so glad that I went!! Strengths:Very comfortable, safe environment.Weakness:Phone time is HORRIBLE!!
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LucasStaff was extremely hospitable, attending to all your needs. Facility was beautiful, newly renovated. Good food, clean rooms, great medical staff. An abundance of activities were available to the clients. Lack of sufficient counseling staff.
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KevinDesert Hope did for me what I could not do alone. The atmosphere of recovery is awesomethe facility is far above standard. Staff was always available for me to discuss my recovery any time I needed to. Workout area has both cardio equipment and free weights. Meals are prepared by chefs. This place makes a difference!
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AbbigailDesert Hope gave me my life back!! I cannot possibly say enough good things about this treatment center! Staff is great, programming is awesome with a client centered approach. AMAZING
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GregI felt the people cared and were knowledgeable
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SuzyLove it!
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MasonDesert hope is an excellent facility. Staff is there to help and do what's best for your recovery.
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JazzmineI loved it helped me recover, and showed me a new of life! I love it and would recommend it to anybody:
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KarenStaff, case managers and therapists were amazing
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Amy L.Desert Hope was a saving grace in my life, the turning point for everything! I learned so much there that I still carry with my today!
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CurtMy experience at desert hope was great. The staff was amazing. All of the employees truly care about you from the ceo all the way down to the cleaning staff. Everybody was always there for you when you needed anything. Before I even met some of the staff they already knew my name. A lot of the people working there are in recovery them selfs so they can relate and truly know how it is. Versus people that went to school and read about it. I have no complaints.
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DawnGreat program, great facility, great faculty, I just chose not to work the program to my fullest extent which ended in my relapse but I'm now 18 months clean and without Desert Hope I would never have come back to recovery after my relapse
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ChaseThis is an awesome treatment center I recommend to anyone who has a problem with addiction
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BeverlyI see you must review my comments before they are posted. I am not surprised. You don’t want anyone to know the truth. You are not a dual DX facility as I was told. Your food was awful and I lost weight. I could hardly walk. My son in law is a physician. You lied!!!!!
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AblWhere do I start. I didn’t feel physically safe there. Staff liked to pass the buck any time you had an important question. The therapist was unhelpful in catering to personal needs. The BHTs would not follow curriculum and just talk about themselves. There was a sewage issue and an entire floor smelled horrible. They advertised PTSD treatment but only had one meeting a week for it if that. Their idea of dual diagnoses was just to prescribe more medications to the patients. I can go on and on. This was my 3rd treatment facility so I had an idea of what to expect and was highly disappointed. Do not go here
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TimThe mission statement of this place should be "We'll do our best to collect all the insurance money we can for your addiction, and if we help you in the process, BONUS!"
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DouglasDesert Hope was what I have been searching for after several attempts at different facilities. The staff was very patient and helpful and the Therapist was able to diagnose several underlying issues that had kept me sick. My 45 days here have given me hope at a full and healthy recovery.
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bcWorst experience ever! Far from luxury and terrible meals. Every day all the court ordered addicts walk around like zombies. Never allowed to even watch television. When I ended up at the hospital after no one could find me for 2 hours at the airport I never even had a meal after 8 hrs. Then was referred by the hospital to go directly home to my doctors the security guard refused for 40 minutes to return my cell phone and lied and said it was inside somewhere when it was in his pocket! I had to threaten to call the police to get it back. By the time I got to the airport my flight had already left and I had to pay another $350, for a flight home on top of what I already paid for a ticket! Then Desert Hope never sent my prescription medicine and heart pills until a week later. What a rip off they billed thousands for a urinalysis and I reported them to the BBB and my insurance company. I was told by addiction network that I was going to a facility for police, emt's, firefighter's etc that had addictions do to the high stress of their jobs. Trust me they are all liars and they had a young lady there scared half to death. This place was crazy and I never received an apology from this place only excessive, overcharged bills! They just want to rip you off, horrible experience I wouldn't wish on my worst enemy. Please look elsewhere, there other good reviews are fake as hell!
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ChristiI received excellent care at this facility and would highly recommend it. They saved my life and gave me one beyond my wildest dreams.
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BOne employee that works in the apartments for the IOP is rude and disrespectful. I have said hi to her everyday and she just looks at me. She is like this to everyone even her coworkers. During one of the meetings we went to she sat in the back continuously talking, the even had to ask them to be quiet. We all know she is using her food stamp card for her wedding, a good role model. She is constantly on her cell phone. I don't think she likes her job.
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AnthonyI think that some of the strengths are the staff, a majority of the classes and Miss Jacklyn in Crisis Prevention office is awesome. communication could use some work. If I were to relapse and need to come back to treatment I would come back here to Desert Hope. I highly recommend Desert Hope to anyone who is seeking treatment.
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C. H.I think the strengths are the cleanliness and the food. The safety aspect is great. The curriculum is great too!! The staff is phenomenal. Too much music therapy. Overall my experience has been absolutely great! I would definitely send my family or friends here. No body likes to be told what to do but when were here we need to listen because it will all make sense in the end. Desert Hope and the staff working here saved my life.
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J. R.I think that the food is great! Process groups are awesome and it's overall a very comfortable stay. I think that the one on ones could use a little work. I recommend Desert Hope!! If you stay and finish your treatment you can be a success.
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K. AI think that the strong points are: having a schedule to follow, getting up at the same time everyday and following the schedule. The groups are very beneficial. My therapist could have been around more but I do understand that we are all human and have things we need to take care of. The staff at Desert Hope with fight to save your life even when you don't.
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K. S.The amenities are nice the facility is very well kept. The staff is nice, this facility offers great leisure activities for the clients and the rooms are like hotel rooms with housekeeping services. More staff If you take this place serious you can get a lot out of it. You et what you put in, the help is here if you want it.
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C. E.The food is excellent. Rooms are very nice and spacious. Free time is good. Outside AA Meetings are an option. Was there in late 2014. Have been sober everyday since I left. Great staff, Nice rooms, Awesome Food. If you're serious about treatment. This is the place to be.
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NMAWESOME!! Really helped my loved one!!
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RandyI think the the strong points are the nurses, the doctors and the staff. I feel that the staff here are very helpful and welcoming to the clients and really care about us.
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StephanieI think the strengths are definitely the house keeping staff, the food, the BHTs and the nurses they are all wonderful. Overall I am alive and sober so I have to say this has been a great experience. This was a matter of life and death for me. I am glad I chose Desert Hope to help me through!!
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LaurenThe Crisis Team is awesome definately a strength here at Desert Hope!! BHT Faith is very helpful too. I was treated very well here at Desert Hope. Amazing facility and staff with compassion for everything they do in every department!!!
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MBI think that the strengths at Desert Hope are the therapists and all the staff. I think that the staff is super helpful. Classes could have a little more leisure activities on weekends. This facility has changed my life so far! I have no complaints, the staff is awesome, the food is awesome. I am now going to IOP and hear nothing but great things about it. I am very excited.
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LFI think a strength is the staff! There is always someone available for you when you need someone. The staff at Desert Hope has helped me with battling my inner demons. I am going to phase 2 today and I was a little nervous at first but with the help of my peers and staff I feel that it is the right next step.
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BridgetTherapists and psychiatrists are fantastic. Peer support is wonderful and so are all the nurses they really care.
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AFI think that the strengths are therapy. My therapist was great and most of the nursing staff are very helpful. I felt that the detox process was very successful and comforting.
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TylerThe staff are definitely the strong point of Desert Hope. Overall I had a very good experience, if I had to come back to treatment I would come back here.
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KevinThe BHTs and nurses the therapist are awesome!! They are the strong point that hold Desert Hope together. Overall I had a good experience, I've learned a lot from the people here and learned about myself.
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BrittanyThe strengths are the therapists and the groups. I think this is a great place to come get help. When I got here I felt broken now that I'm leaving I feel 100% better, I know I still need to work on myself from the inside.
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RobertI think that the strengths of this facility are the food, the staff and camaraderie around here is great!! I feel that Desert Hope has saved my life! I was on prescription soboxone for 2 years and I'm an alcoholic. Here at Desert Hope I had a comfortable detox. Between the medical piece and the staff coming to Desert Hope was the best decision I've ever made.
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KaylaThe staff is very pleasant, the groups are helpful. I 've been to a bunch of different rehabs and I think that this is the nicest, its easy to work with the therapists and other staff.
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BarryThe fact that there are people in recovery who teach groups and assist us here at Desert Hope and help prepare us for what to expect when we get out into the real world. Too much chicken. Always stay positive because when you are positive other people gravitate towards you and share their experience strength and hope.
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GabeThe facility is very strong with staying consistent with the rules and regulations I feel the facility does not have any weak spots from what I could see while in attendance. The Desert Hope staff was very professional, even though I transferred to the Florida site, they helped me every step of the way and ensured I could get the help I needed. If you are thinking about getting help for addiction, please seek out Desert Hope, you will not be sorry.
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ChristineI think some of the strengths are that the staff is very empathetic and very knowledgeable about addiction and the nightly meetings are amazing. I think that the structure with some of the facilitators can use some work. I feel like Desert Hope has a great staff they are extremely welcoming and the facility is very comfortable.
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BettyThe Groups you can open up and feel comfortable, my therapist Mo was very helpful. I think you need to just attend your classes and pay attention. Desert Hope is a great place you just need to be willing to accept the program.
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Lisa