Duke Regional Hospital - Psychiatry in Durham, NC

Call (919) 586-8994 to Contact Duke Regional Hospital - Psychiatry

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(4.2 of 5)
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3643 North Roxboro Street
Durham NC 27704

Duke Regional Hospital - Psychiatry Philosophy

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Rehabs.com 360 Guide

Review by Rehabs.com Contributors

ABOUT DUKE REGIONAL HOSPITAL - PSYCHIATRY

Located in Durham, N.C., Duke Regional Hospital's inpatient psychiatry department offers adults a full spectrum of psychiatric care, including treatment for substance misuse and co-occurring disorders. Treatment is also available for ADHD, depression, anxiety disorders, bipolar disorder, schizophrenia, and many other conditions.

According to a 2017 SAMHSA survey, there are 33 inpatient treatment programs (seven percent of all treatment programs) in North Carolina offered in a hospital setting. Duke Regional Hospital is part of Duke Health, a network of hospitals, physicians, medical research facilities, and other medical facilities affiliated with Duke University.

TREATMENT & ASSESSMENT

Treatment plans are individualized based on the specific needs of each client which are identified after an initial assessment of the client. Hospital staff works with both the client and their family to develop the plan.

According to the hospitals website, treatment involves a full range of therapy options, from individual and group therapy to medication management. Duke Regional Hospital offers cognitive behavioral therapies (CBT), brain stimulation and electroconvulsive therapy (ECT), and dialectical behavior therapies (DBT).

Once the clients are stabilized, clinicians may refer the individual to the hospital’s outpatient clinic, which provides short-term psychotherapy and ongoing medication management.

STAFF CREDENTIALS

Duke's multidisciplinary team includes a psychiatrist, social worker, recreational therapist, registered nurse, and nurse aide. Duke Regional Hospital is one of 63 (13.3 percent) treatment facilities in North Carolina certified by The Joint Commission.

ACCOMMODATIONS & AMENITIES

The hospital’s inpatient psychiatry department has 23 beds, which a 2017 SAMHSA survey indicates is the average number of beds at hospital inpatient facilities in North Carolina.

WHAT ALUMNI SAY

Though Rehabs.com has yet to receive any feedback from alumni, reviews on third-party sites were mixed. Most reviews, however, were not specific to the hospital's psychiatry department. On Google, 19 reviewers (all but one of whom was an alum) contributed to an average rating of 2.5 out of five stars.[1]

Positive reviews tended to focus on the quality of care and the staff. Negative reviews, in contrast, often focused on poor care and long wait times. Stanley wrote in a representative review that, "it is a 4 to 8 hour wait. Come on! Duke you can do better than that. People are sick and want to be seen by a Doctor." Reviews were slightly more positive on Yelp, where the hospital received an average rating of 3.3 stars based on 17 reviews.[2]

WHAT FRIENDS & FAMILY SAY

The two loved ones who responded to a Rehabs.com poll to date both gave reviews that were mostly positive. Both loved ones gave four out of five-star ratings for Duke Regional Hospital’s experienced staff, treatment for co-occurring conditions, accommodations, holistic programming, and cleanliness. One loved one, who would recommend the facility, wrote that it was a “good experience” and that “you have to be committed for program to work.” The other anonymous loved one commented: “Great one on one counseling.”

WHAT STAFF SAY

Though Rehabs.com has not yet surveyed any staff members, Duke Regional Hospital received mostly favorable reviews on Indeed from 65 current or former employees.[3] However, it should be noted that most reviews were not specific to the psychiatry department.

Reviewers that commented on aspects of the hospital directly related to patient experience tended to focus on the quality of care and connectedness between staff, patients, and families. "A great work atmosphere between the doctors and the nurses involve family members and patients in their overall care," one anonymous former employee wrote in a representative review.

FINANCING

Duke Regional Hospital accepts most major health insurance plans, including Aetna, Blue Cross Blue Shield, Cigna, and Humana. Financial assistance is available to those who qualify.

CONCLUSION

The Human Rights Campaign named the Duke Regional Hospital a “Leader in LGBTQ Healthcare Equality” in 2017.

[1] GoogleReviews
[2] Yelp
[3] https://www.indeed.com/cmp/Duke-Regional-Hospital/reviews

Published on December 2018

User Reviews

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  • Treatment Effectiveness
  • Accommodations & Amenities
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great one on one counseling. Long way from home. I am impressed.

  • Treatment Effectiveness
  • Accommodations & Amenities
  • Meals & Nutrition
showed caring concern. good experience. you have to be committed for program to work

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