About the Facility
Reviewed by Our Contributors
ABOUT EDGEWATER BEHAVIORAL HEALTH SERVICES - THE TURNING POINT CENTER
Edgewater Behavioral Health Services (EBHS) has been providing cost-effective mental health and addiction services in Gary, Ind., for over 40 years. The Turning Point Center, EBHS’s substance abuse program, offers intensive outpatient programs (IOP) and partial hospitalization programs (PHP) for individuals struggling with addiction and co-occurring mental health disorders.
EBHS also provides methadone maintenance and supervised inpatient detoxification for individuals with mild to moderate withdrawal symptoms through its New Life Center, located within The Turning Point Center; services which are available, respectively, at just 24.3 and 10.2 percent of Indiana treatment facilities.
TREATMENT & ASSESSMENT
Programming is offered through standard outpatient (OP), intensive outpatient (IOP), and partial hospitalization (PHP). Through the PHP, a level of care available at just 12.8 percent of all Indiana facilities, participants receive three hours daily of education and three hours of activity therapy, from 8 a.m. to 3 p.m., Monday through Friday, for six to nine months on average. Edgewater also runs crisis intervention services for individuals experiencing severe psychosis or depression, intrusive behaviors, and suicidal thoughts or self-harm.
The Turning Point Center aims to provide a path to lasting recovery by addressing any underlying mental health disorders and incorporating family members into the treatment process. Enrolled clients can expect a curriculum involving a combination of individual therapy, family counseling, and group therapy. Programming also offers guidance and solutions for anger and impulse management and marital issues, the latter of which is addressed at just 72.1 percent of facilities in the state.
EBHS strives to offer services at times that are convenient for clients with work or family obligations. As such, both the center’s general addiction services and methadone maintenance facility are open seven days a week.
According to its website, EBHS employs a team of board-certified psychiatrists, child and adult psychologists, psychiatric nurses, case managers, and master’s-level therapists and social workers. EBHS is also one of just 84 (27.5 percent) facilities in the state accredited by CARF, the Commission on Accreditation of Rehabilitation Facilities.
WHAT ALUMNI SAY
While Rehabs.com has yet to receive any reviews from this facility’s alumni, Edgewater Behavioral Health Services maintains a presence across multiple third-party sites. On Citehealth, for instance, an anonymous reviewer awarded the center a perfect five out of five stars, adding: “I quit substance abuse and my mental state nd emotions improved tremendously! Thank all of you.”
The positivity continued on Facebook (which the center may manage) where 10 individuals shared an overall rating of 3.6 out of five stars. Those who left commentary mentioned “Great folks” and that “Turning Point has saved my life.” 
Conversely, the seven Google reviewers to date awarded EBHS an overall rating of just 1.7 out of five stars. “Everyone there seems that they can't wait till quitting time,” wrote Philip. Other disgruntled former clients noted issues with appointments being rescheduled often.
WHAT FRIENDS & FAMILY SAY
The three individuals surveyed by Rehabs.com to date ranged in positivity and in recommending the center. While two of these gave two out of five stars in indicating how likely they’d recommend the center to others - the other sharing four out of five stars for this metric- all three reviewers gave four or five stars for the metric measuring treatment effectiveness.
“This is a good facility to go to. It will help you with your problems. Motivated workers who like to help people get through struggles. Clean and nice environment,” one anonymous loved one wrote, awarding the facility four stars for the level of family participation. Although offering three-star ratings for family participation, another loved one wrote: “Good doctors/therapists but No organization.
According to its website, Edgewater accepts private health insurances like Aetna, Humana, Cigna, and Blue Cross Blue Shield, as well as Medicaid and Medicare, payment options that are accepted by just 60.3 and 56.4 percent of Indiana facilities.
Sliding scale fees are also available to meet the needs of low-income and uninsured individuals. Each intake at the methadone facility costs $12.
Anyone attempting to manipulate or spam our system or the providers’ own listing pages risks having all content removed.
AnonymousGood doctors/therapists but No organization. Wait time is long. Company is mismanagement
AnonymousProgram its fine but needs better connectivity.
AnonymousThis is a good facility to go to. It will help you with your problems. Motivated workers who like to help people get through struggles. Clean and nice environment.
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