Emerson Hospital - Psychiatry/Behavioral Health in Concord, MA

Call (978) 369-1400 to Contact Emerson Hospital - Psychiatry/Behavioral Health

Overall Rating

(4.7 of 5)
Treatment Effectiveness
Accommodations & Amenities
Meals & Nutrition
133 Old Road to Nine Acre Corner
Concord MA 01742

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Review by Rehabs.com Contributors


Located in Concord, Mass., Emerson Hospital is a 31-bed facility that provides residential, outpatient, partial hospitalization, stabilization, and aftercare programs for adults with substance abuse disorders. On-site detoxification services are available as needed for stabilization and long-term treatment preparation. The facility also offers a number of other services for different behavioral health issues including depression, family issues, and geriatrics.


Treatment at Emerson Hospital is group-oriented, offering clients a range of psychoeducational and 12-step based support groups, such as Alcoholics Anonymous, Narcotics Anonymous, and the scientifically-based SMART Recovery program. Electroconvulsive therapy (ECT) and psychopharmacology, per the facility’s webpage, may also make up part of the curricula based on each client’s individualized treatment plan.

Adults with acute issues begin with a brief stay in the hospital’s secure, 31-bed inpatient unit. Once stabilized, aftercare may entail referrals to one of the hospital’s two outpatient tracks. Running daily from 9:00 a.m. to 3:00 p.m., the day treatment program (also known as Partial Hospitalization), consists of on- and off-site meetings and presentations. With similar offerings, the intensive outpatient (IOP) program meets both mornings and afternoons up to five days per week, providing clients with flexibility to accommodate their ongoing work and family commitments.

Throughout treatment, all participants work closely with their assigned case manager. Sober living planning is available at the end of each program to help clients transition back into the community.


The hospital’s Psychiatric/Behavioral Health unit uses a multidisciplinary staff comprised of addiction specialists, clinicians, and case managers that work with primary care providers.


There is currently no information provided by the hospital regarding its living arrangements and related offerings. However, as a hospital, their accommodations are likely clinical. In their Rehabs.com survey, an anonymous reviewer awarded the hospital five out of five stars for its accommodations, meal quality, and level of cleanliness.


At the time of this writing, Rehabs.com has received feedback from one alum of Emerson Hospital. The review was fairly positive.

The alum gave five out of five stars for the hospital’s “compassionate, and caring” staff and for its co-occurring disorders treatment. The alum gave the facility four out of five stars for treatment effectiveness and wrote: “They’re also highly skilled at therapy, and I was grateful for their intervention during my causative depression… I am alive today because of them.”

On Yelp, the facility earned one out of five stars from each of the two reviewers to date.[1] Loved one Lee wrote: “The head of this department was rude, verbally abusive [when one needs attention within the first few hours] and the evaluation was not conducted for about 24 hours. Can't believe the mix of paitents here, the standing around by staff, and the lack of care received, stressing that one must meet in a group.” Alum Janice wrote: “Had I remained on the med, I could have gotton sicker. But it was never checked out. I had to be discharged when oupatient treaters demanded it. If you truly want to kill yourself this is the place to go. They may very well do it for you. They do not even know the side effects of the meds they prescribe.”


Emerson Hospital works with many commercial insurance plans such as Aetna, Medicare, Tricare, and Value Options. Financial assistance is also available for those in need, as the hospital proudly maintains a “single standard of care for all patients, regardless of payer or ability to pay.”

[1] https://www.yelp.com/biz/emerson-hospital-psychiatric-services-concord

Published on August 2017

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  • Treatment Effectiveness
  • Accommodations & Amenities
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The staff was amazing, and really cares about their clients. It was obvious from the beginning that they were compassionate, and caring. They're also highly skilled at therapy, and I was grateful for their intervention during my causative depression (I was in the middle of a nasty divorce, and the anti-depressants I was on were making me more depressed, so I attempted suicide). I am alive today because of them.

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