Endeavor Health Services Philosophy
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ABOUT ENDEAVOR HEALTH SERVICES- BUFFALO
Officially incorporated in 1972 as a not-for-profit, Endeavor Health Services (formerly known as Mid-Erie Counseling & Treatment Services) in Buffalo, New York is a suburban clinic on Walden Avenue that offers chemical dependency services for adults and adolescents. Housed in a single-floor facility with patches of woods surrounding it, Endeavor offers residential care, intensive outpatient (IOP) services, and aftercare treatment. The facility also has a special program for clients with co-occurring disorders, a modality offered by 61 percent of all substance abuse treatment facilities in the state. Endeavor Health Services has additional locations in Rochester, Cheektowaga, and Bowmansville.
TREATMENT & ASSESSMENT
Treatment at Endeavor Health is evidence-based and utilizes therapeutic modalities such as motivational interviewing (MI) and cognitive behavioral therapy (CBT).
Adult clients can receive residential or outpatient treatment services consisting of individual, group, and family counseling; chemical dependency education; aftercare services; and medical evaluation. The IOP allows clients to continue with work or school, and meets three days a week for three hours each session.
Adolescents also receive evidence-based treatment, in addition to evaluations that help staff learn about the individual's history of substance abuse, physical health, risk behaviors, etc. They participate in a 12-week outpatient treatment program with individual and group counseling sessions. Groups start after 5:00 p.m. to accommodate school or work.
The treatment team includes licensed clinical social workers. To date, the one alum polled by Rehabs.com gave the facility four out of five stars for its staff's level of training and experience.
ACCOMMODATIONS & AMENITIES
There is currently no information provided by the facility regarding its living arrangements and related offerings; however, the one alum surveyed by Rehabs.com at the time of this writing gave Endeavor Health five out of five stars for its accommodations and amenities, and four out of five stars for its cleanliness.
WHAT ALUMNI SAY
The one alum polled by Rehabs.com to date, an anonymous 26-to-39-year old male, gave Endeavor Health positive feedback. He awarded the facility four or five out of five stars for its treatment effectiveness, its counseling options, and its treatment of co-occurring disorders. When asked, on a scale from one to five, if he would recommend the facility, the alum gave a rating of four. "Staff was very respectable and they listen very closely and where very understanding," he wrote.
On Google, Endeavor Health earned an average rating of 2.8 out of five stars based on 14 reviews. Feedback was split down the middle -- of the eight former clients who left comments, four recounted positive experiences, four gave the facility negative feedback, and one had mixed feelings. Satisfied former clients described Endeavor Health as a well-run treatment facility with knowledgeable, caring staff, and organized services, despite its large size. In a review representative of positive feedback, Liz wrote: "The health care professionals are dedicated to the patients and are genuinely friendly. Given the large volume of patients they provide service for, they do a good job of accommodating patients’ scheduling needs. I was very impressed with how caring the staff is."
Unhappy alumni complained about long wait times for appointments, incorrect diagnoses, and rude staff. "This system is not serving clients, set up against clients but the goal should be to accommodate and work with clients who are rebuilding their lives," an anonymous reviewer wrote in a comment representative of negative feedback.
Endeavor Health's website states that it participates in most insurance plans and accepts Medicare and Medicaid. It is among the 45 percent of New York facilities that accept Medicare. The one alum surveyed by Rehabs.com to date gave the facility three out of five stars for its affordability.
Published on December 2018
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