Evergreen Recovery Centers- Women's Residential & Outpatient in Everett, WA

Call (425) 258-2407 to Contact Evergreen Recovery Centers- Women's Residential & Outpatient

Overall Rating

(3.6 of 5)
Treatment Effectiveness
Accommodations & Amenities
Meals & Nutrition
2601 Summit Avenue - Bldg. A
Everett WA 98201

Evergreen Recovery Centers- Women's Residential & Outpatient Philosophy

Evergreen Manor provides substance abuse treatment for pregnant and parenting women. Services include long-term residential treatment, intensive outpatient care, addiction education, individual, group and family counseling, life and parenting skills training, smoking cessation, domestic violence support groups, 12-Step meetings, relapse prevention planning, and on-site daycare for clients' children under the age five.

Areas of Specialization

  • Holistic Therapy
    Facilities that offer “holistic therapy” see and treat patients in the context of their entire lives and health status. They treat the “whole person,” not just the addiction.

  • Individual Therapy
    This term describes one-on-one therapy, in which a patient and trained counselor, social worker, psychologist or psychiatrist meets privately with a patient to discuss challenges related to lifestyle, work, family and romantic relationships that may have contributed to the development of an addiction.

Facility Highlights

Relapse Prevention

Dialectical Behavioral Therapy

Individual Counseling

Rehabs.com 360 Guide

Review by Rehabs.com Contributors

ABOUT EVERGREEN RECOVERY CENTERS – EVERETT

Evergreen Recovery Centers, founded in 1973 as Evergreen Manor, operates several addiction treatment facilities in Washington’s Puget Sound region. Among the state’s 396 rehab facilities, the Evergreen campus in Everett is one of 18 (4.5 percent) to provide residential detox services, 73 (18.4 percent) with specialized programming for pregnant and postpartum women, and nine (2.3 percent) allowing children (five and under at this facility) to live with their mothers during treatment.

In addition to the nonprofit agency’s co-ed detox and women’s residential programs, Evergreen also offers outpatient treatment elsewhere in Everett, and a men’s-only residential program is located in Mount Vernon.

TREATMENT & ASSESSMENT

The Evergreen Recovery Centers' medical detox program typically takes five to six days to complete. Most women then admitted to the longer-term residential program will receive dual diagnosis treatment for co-occurring substance use and psychiatric disorders. Clients already participating in medication-assisted treatment for opiate dependency are accepted.

Residential programming in Everett combines on-site 12-step facilitation, dialectical behavior therapy (DBT), drug and alcohol education, and life skills training. Clients’ children participate in play therapy, and mothers receive family planning and domestic violence support. Additionally, the facility offers a weekend family program including education and counseling.

Evergreen also offers an array of outpatient treatment options, including a 12-week anger management class, an eight-hour DUI-related course, and Department of Transportation (DOT) substance abuse professional (SAP) evaluations.

STAFF CREDENTIALS

According to the Evergreen Recovery Centers website, the treatment team includes nurses with a variety of licensing and chemical dependency and mental health counselors. The women’s residential program boasts a 3:1 staff-to-client ratio. Evergreen also maintains CARF (Commission on Accreditation of Rehabilitation Facilities) accreditation, which fewer than one-third (29 percent) of facilities nationwide hold.

Of the 13 individuals polled by Rehabs.com to date, the five survey respondents polled on the matter praised the facility's staff.

Staff Experience and Training: 4.4./5

ACCOMMODATIONS & AMENITIES

Clients of the Evergreen Recovery Centers Everett residential program typically share rooms. An on-site daycare center provides licensed child care; in Washington state, only 31 (7.8 percent) of facilities provide this service. The facility is tobacco-free. The five individuals polled on the matter by Rehabs.com felt the facilities were clean and well-maintained.

Facility Cleanliness and Upkeep: 4.2/5

WHAT ALUMNI SAY

Of nine alumni reviews for Evergreen Recovery Centers received by Rehabs.com to date, 78 percent were favorable. Former clients tended to represent the staff as supportive and to highlight the recovery tools developed during treatment, including communication skills. "Evergreen Recovery Centers is extremely helpful and thorough. I was so nervous to begin treatment but the staff at ERC was so polite, welcoming, and kind," one alum wrote.

Three alumni polled more extensively each rated the staff’s level of training and experience five out of five stars, and the two asked to assess co-occurring treatment also awarded maximum five-star ratings. Opinions were split on counseling options and family participation, and two dissatisfied alumni characterized the program as “a joke.”

Elsewhere on third-party review sites, alumni offered polarized feedback for Evergreen. Most of 13 Google reviews were for the center’s detox program, with seven positive and six negative. Positive alumni depicted the program as safe, supportive, and effective, staffed by friendly and attentive employees. Common complaints included wait times to start detox and poor staff communication. Alumni disagreed about accommodations, split on cleanliness, comfort and food. [1]

Yelp reviewers concurred on wait times;[2] two of three indicated overall satisfaction, countered by two critical reviews on CiteHealth, echoing other reviewers’ concerns with unsupportive staff.[3]

WHAT FRIENDS & FAMILY SAY

One of two loved ones polled by Rehabs.com rated their likelihood to recommend Evergreen four stars, and the other gave three; staff experienced received the same, respectively. Evergreen’s service was disorganized but affordable, the two agreed, though they disagreed regarding family participation. However, one loved one wrote: "Despite all the little gripes the fascility and program worked well."

Likewise, two parent reviews offered contrasting views on Google. One depicted the staff as unsupportive and the other highlighted the respect staff they showed clientele.

WHAT STAFF SAY

The one anonymous review received by Rehabs.com from a former employee of Evergreen Recovery Centers cited concerns with high staff turnover and inadequate treatment focus, writing: "They have a high turnover in the counseling staff."

FINANCING

According to the facility’s website, Evergreen Recovery Centers accepts Medicaid and is a preferred provider for more than two dozen insurance plans. Private payment can be arranged, as well as assistance for some who financially qualify. Overall, the five individuals polled on the matter by Rehabs.com appreciated the facility's cost.

Affordability: 4.8/5

[1] GoogleReviews
[2] https://www.yelp.com/biz/evergreen-recovery-centers-everett-2
[3] https://citehealth.com/rehab-centers/washington/cities/everett/evergreen-manor-based-at-2601-summit-avenue-building-c#reviews

Published on November 2018

User Reviews

Review this Center

Please note: Anyone attempting to manipulate or spam our system or the providers’ own listing pages risks having all content removed.

  • Treatment Effectiveness
  • Accommodations & Amenities
  • Meals & Nutrition
Evergreen Recovery Centers is extremely helpful and thorough. I was so nervous to begin treatment but the staff at ERC was so polite, welcoming, and kind. The energy at the Grand location was fun and uplifting. I enjoyed my outpatient classes and counselors. This place helped change my life!

  • Treatment Effectiveness
  • Accommodations & Amenities
  • Meals & Nutrition
I successfully completed this program about 2 years ago. When I look back on my life-- when I think about my lowest point-- the months leading up to my admittance to ERC come up everytime, without hesitation. I was addicted to heroin and meth, seriously close to losing my 1 year old daughter, in an abusive relationship, and my self worth was based solely upon vanity. It was a pretty sad existence. Everyone around me counted on the fact that I would fail. Thankfully, that all changed as soon as i walked through the doors at Evergreen. Everyone, down to the cook, began telling me why I could succeed. Don't get me wrong, it wasnt all rainbows and butterflys. I had my disagreements with other clients and staff. There were moments when I felt singled out and when others accused me of being aggressive or cliquey. But hey, were all human and entitled to our feelings. We were encouraged to bring these issues to the light and we worked through all of it. In the end, none of the petty BS mattered because there was no dispute that the staff were genuine and the things they said always matched the things they did. And what they did was teach us to be better mothers and women of integrity, while helping us regain custody of our children. Who could ask for more?

  • Treatment Effectiveness
  • Accommodations & Amenities
  • Meals & Nutrition
I didn't describe my experience kind of like college dorm I grew and I learned so much. My personable skils are much better with dbt skills

This facility used to be for treatmentfor the clients. Now its geered more towards customer service. They have a high turnover in the counseling staff. I really think the success rate is really low. I give it 2 stars. I was an employee.

  • Treatment Effectiveness
  • Accommodations & Amenities
  • Meals & Nutrition
When I look back at my life I realize what a significant role Evergreen Manor had in my life. This is a program that cares enough for humanity to truly want towith give an opportunity of a better life to those that have lost their way in addiction. If one is serious about wanting to change, this is a program that will guide and support you until you are strong and capable enough to function and sustain oneself and manage our lives in today"s world without the use of drugs. I am so pleased to see this program continuing to help women and children in need. Thank you Evergreen Manor and all of you there that have touched my life. JL

  • Treatment Effectiveness
  • Accommodations & Amenities
  • Meals & Nutrition
This treatment was a joke... they have BUGS an to top it off...Not a place I would want anyone to go to who is serious about there recovery. U will not be treated fair!!!!!

  • Treatment Effectiveness
  • Accommodations & Amenities
  • Meals & Nutrition
Communication and knowledge. The councilors are well educated, have lots of different resources to help you out with ANYTHING, and are so polite!

  • Treatment Effectiveness
  • Accommodations & Amenities
  • Meals & Nutrition
Allowed to keep newborn with mother. Food was plentiful but a little more variation would be a welcome change. Excellent 1 on 1 counseling. Group therapy sessions lacking. Boredom was a huge problem for a lot of people. No internet and the one pay phone was massively over regulated. No place for exercise except 1/2 a block of sidewalk to walk on. Despite all the little gripes the fascility and program worked well.

  • Treatment Effectiveness
  • Accommodations & Amenities
  • Meals & Nutrition
The counselors really care and truly listen. You learn all the information you could want to know. The rules are strong but necessary to get healthy. Its an older building. The staff monitors frequently quit. Not much fresh air opportunity. Keeping in mind your in treatment and you can't trust yourself and your decisions which is why they have rules in place. This is the best facility and program I have been blessed and able to attend. They cover everything you could ever want and more. The length of the program helps you relearn how to live and become comfortable again. They don't just boot you out after your done withdrawing. They care and want you to succeed.

  • Treatment Effectiveness
  • Accommodations & Amenities
  • Meals & Nutrition
Often there are long wait lists. They often lose paperwork required for court and the individual ends up in legal trouble because the facility did not follow through on their paperwork. Other than that they are convenient and relatively easy to get in to.

  • Treatment Effectiveness
  • Accommodations & Amenities
  • Meals & Nutrition
This was a joke. They are horrible, dysfunctional, and uncaring. I would not recommend this treatment facility to anyone.

  • Treatment Effectiveness
  • Accommodations & Amenities
  • Meals & Nutrition
Great place to recover!

  • Treatment Effectiveness
  • Accommodations & Amenities
  • Meals & Nutrition
This treatment facility was terrible. I was very isolated and unhappy. Not many options for activity, exercise, etc. Staff was not friendly.

Disclaimer

Rehabs.com is a third-party resource for consumers seeking addiction treatment.

We list thousands of treatment providers throughout the U.S., often including alumni and staff ratings and reviews, and Rehabs.com 360 Guides that provide valuable information for people making difficult decisions. Rehabs.com is not influenced in regards to its ratings or reviews by any treatment center or its sponsors, and we clearly designate advertiser relationships with "Sponsor" or "Ad" or "Advertisement”.

Official Facility Response

Rehabs.com collects thousands of User Reviews weekly to collect the most up-to-date information possible on treatment facilities across the country. The opinions shared in User Reviews are expressly those of the user, and do not reflect the thoughts, beliefs, or opinions of Rehabs.com. Per our policies, we do not remove User Reviews at the request of a facility.

Treatment facilities can and are encouraged to respond directly to any User Review, positive or negative. In fact, visitors are more likely to favorably consider a facility that actively responds to criticism (and praise!) to one that doesn’t.

Please leave your Facility Response below using a verified facility-specific email address. A representative from Rehabs.com will vet your response within two business days to ensure it meets our standards for public posting. Rehabs.com retains the right to contact anyone who leaves a review via our website to confirm authenticity.

As always, thank you for your feedback, and for your willingness to work with us as we move forward in developing the most comprehensive and trusted rehab reviews and listings platform.

For more details, please read about our Reviews Process.