Faith City in Amarillo, TX

Overall Rating

(1.7 of 5)
Treatment Effectiveness
Accommodations & Amenities
Meals & Nutrition
401 Southeast 2nd Avenue
Amarillo TX 79101

Faith City Philosophy

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Review by Contributors


A Christian organization in operation for more than 65 years and located in Amarillo, Texas, Faith City Family Shelter offers a variety of services for individuals struggling with addiction, homelessness, or low income. Offering gender-specific residential treatment for substance use disorder, Faith City is among the 48 percent of facilities in California to provide treatment tailored to women, and among the 45.2 percent of facilities in California to offer treatment tailored to men.


Both residential programs (the Hope for Men Program and the Hope for Women Program) last 12 months. Faith City is one of 94 facilities in California (just 21.8 percent of all facilities in the state) to offer long-term residential programming that lasts longer than 30 days.

Clients attend 12-step groups such as Alcoholics Anonymous (AA) and Narcotics Anonymous (NA), while loved ones can attend Al-Anon groups. Each client receives a personal sponsor and Biblical support through Wednesday Chapel, weekend church services, weekly Bible meetings, and sessions through a personal mentor.

Clients can also attend educational classes and have basic needs met, including housing, food, clothing, and other needs.


Faith City employs case managers, licensed professional counselors, food coordinators, and various directors and administrators. The one person polled by to date gave the facility five out of five stars for its staff's level of training and experience.


There is currently no information provided by Faith City's website regarding its living arrangements and related offerings. At the time of this writing, the one person surveyed by rated the facility five out of five stars for its cleanliness and three out of five stars for its holistic offerings.


While has not yet received any reviews from this facility’s alumni, Faith City as a whole earned an average rating of 4.1 out of five stars based on 70 Google reviews[1]. The majority of people who left comments described it as a helpful and well-run organization offering basic needs and spiritual support. "The staff provided food, clothing, and wonderful praise and worship until I cd heal; body, soul and spirit," wrote Carol in a representative review.


The sole loved one surveyed by to date, an anonymous male over the age of 60, gave Faith City mostly positive feedback. He awarded it four or five out of five stars for its family participation, its connectivity, its counseling options, its treatment of co-occurring disorders, and its administrative and discharge procedures. While he noted that there were not enough staff, he indicated that he would recommend the program to others and wrote: "They really want to treat individuals fair."


Faith City's website states its mission is entirely funded by donors without government aid.

[1] GoogleReviews

Published on June 2019

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  • Treatment Effectiveness
  • Accommodations & Amenities
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Caring and understanding but not enough help. They really want to treat individuals fair

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